3 of 3 Incident Analyst Jobs in London

Incident & Problem Analyst** Duration: 6 Months Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking a highly organised and analytical Incident and Problem Analyst … services. Coordinate with regional IT teams and global support functions to escalate and resolve high-priority and major incidents effectively. Lead or participate in incident bridges and maintain clear, timely communication with stakeholders across multiple time zones to ensure transparency and alignment. Ensure accurate incident logging, categorization ...

years' experience in a customer-focused, fast-moving IT support or service management environment Foundation understanding in IT service delivery and understanding of Major Incident and Problem Management processes. Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business … major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning ...

Cyber Security Incident Response & Threat Intelligence Analyst Team Overvie wThe Cyber Security Operations Team is responsible for monitoring, detecting, and responding to cyber threats across Thomas Millers estate. We ensure the protection of digital assets and safeguard confidentiality, integrity and availability of systems. Working in a fast-paced … environment, the SOC provides 24/7 vigilance, rapid incident response, vulnerability oversight and actionable threat intelligence to reduce cyber risk . Who Are We Looking Fo r?We are seeking a Cyber Security Incident Response & Threat Intelligence Analyst to strengthen our SOC capability. The successful candidate ...