1 to 25 of 29 Remote/Hybrid Incident Management Jobs in London

ownership of a threat defence strategy and service. The role will focus on leading a team responsible for security operations, incident detection and response and threat intelligence which will be delivered through partnership with outsourced providers and IT. We're looking for a motivated and experienced individual who wants … transformational journey. The Head of Threat Defence will manage a team of 9 Urenco staff across all Urenco Geographies. This role will have line management responsibilities for 3 of the team: a Threat Intelligence Lead, a TD Service Operations Lead and a Cyber Incident Response Lead. The role ...

will serve as the senior technology leader for Global Distribution Technology Digital and Marketing Solutions Tech Enablement operations, bringing a strong command of vendor management, incident resolution, and process improvement in a complex, global, regulated environment. Key Responsibilities Operational Leadership: Lead production support and KTLO for Marketing self … service capabilities (e.g., Marketing Resource Management, Campaign & Journey Orchestration, Content Management, Event Management, Social Engagement, Consent & Preferences) and digital experiences powered by the Digital Distribution Foundation. Ensure high availability, stability, and performance of platforms, with proactive monitoring, incident management, and root‐cause analysis. Maintain ...

clients face a challenging cyber threat and look to us to help them understand and respond to that threat. This is a hands-on incident response role and an opportunity to join a high performing team that works with a wide variety of clients, as KPMG … through a range of security certifications. In this role we are looking for a person who can demonstrate strong technical background, experience in incident response and digital forensics and is looking to grow into an incident response leadership role as part of a growing team. You will ...

clients face a challenging cyber threat and look to us to help them understand and respond to that threat. This is a hands-on incident response role and an opportunity to join a high performing team that works with a wide variety of clients, as KPMG … through a range of security certifications. In this role we are looking for a person who can demonstrate strong technical background, experience in incident response and digital forensics and is looking to grow into an incident response leadership role as part of a growing team. You will ...

strong understanding of ITIL processes, leadership skills and the ability to develop and execute strategies to enhance service delivery. Responsibilities Team Leadership and Line Management Provide day-to-day leadership and management of the Technical Support team of Oracle Support Analysts. Foster a collaborative and high performing team … metrics, identifying areas for improvement. Input into monthly customer reporting. Act as the escalation point for complex issues and ensure timely resolution. ITIL Process Management Oversee ITIL processes, including Risk Management, Knowledge Management, Incident Management, Problem Management and Change Management. Ensure compliance with ITIL ...

inclusive culture, supporting professional growth, improving operational practices, and helping the team navigate both technical and organisational challenges. While this is primarily a people management role, we value leaders who remain close to the services they support. You will be actively involved in service management, incident response … practices that improve service quality, operational visibility, and team effectiveness. Encouraging collaborative problem-solving and a culture of continuous improvement across the team. People Management & Team Development Managing and supporting a team of Digital Print Services specialists through regular 1:1s, feedback, coaching, and career development conversations. Supporting performance ...

integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, REST/SOAP - ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) - Understanding of Agile based approach to software development (SCRUM experience a plus) Desirable Skills: - Experience in creation … modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components - Telecoms industry experience - Consultative and analytical approach - Experience implementing ITSM tools; such as Incident Management, Service Request Management, Problem Management, Change Management, and Configuration Management ...

## Production Management - Business Control Centre Global Lead - DirectorApplyremote type: Hybridlocations: London United Kingdom: Belfast United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: 25925327Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills … Production Management, strategic leadership, operational improvement, and strong stakeholder management pertaining to service disruptive technology events. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth ...

analysis and implement permanent solutions. Monitor platform performance and proactively resolve issues. Support integrations and data exchange processes. Service Delivery Support structured approaches to: Incident Management Change Management Release Management Prioritise support and development activities. Ensure robust testing, documentation and deployment processes. Balance system stability with … ongoing business enhancements. Vendor & Stakeholder Management Act as the technical specialist within the ERP team. Work closely with the ERP Manager to prioritise initiatives. Coordinate third-party support partners and consultants. Monitor delivery quality, service levels and technical standards. Act as the technical liaison between business users and external ...

experienced and driven Technical Product & Platform Manager to lead the development and evolution of our Pathway platform. Working at the intersection of technology, product management, and logistics, you will play a key role in shaping the platform's future direction, managing software delivery, and ensuring that technical solutions align … ensure regular product reviews, testing, and quality assurance Drive continuous improvement of the platform to support growth and customer requirements Software Delivery & Development Management Manage the full software development lifecycle, leading UK and offshore teams to deliver high-quality outcomes Ensure strong engineering standards, minimising technical debt and optimising ...

Service Management Specialist (Contract) Location: London, UK (Hybrid - 2 days per week in office) Duration: 6 Months (Approx. 24 weeks) Hours: 40 hours/week Role Overview We are seeking an expert-level IT Service Management (ITSM) Specialist for a 6-month contract. In this role, you will … liaison between internal stakeholders, the global service desk, and external vendors to ensure high-quality service alignment with business needs. Key Responsibilities Performance & KPI Management: Lead monthly stakeholder and vendor KPI review meetings to monitor service performance, track trends, and address operational concerns. Data Analysis & Reporting: Extract and analyze ...

Security Manager IT Security Manager opportunity for a security leader with a strong SecOps/Incident Response background and broad cyber security management experience to lead a team of 11 across SecOps, Engineering, Architecture and MSSP management, driving security operations and strategic initiatives across on-premises … function across both on-premises and cloud environments, ensuring the effective delivery of security operations and strategic security initiatives. Leverage your strong SOC and Incident Response background to oversee threat detection, incident management, vulnerability management, and the continuous enhancement of security capabilities. Manage and develop ...

relevant business leads in the firm. Key Responsibilities • Information Security Controls & Governance • Information & Cyber Security Assurance • FCA Compliance & Regulatory Security • Identity & Access Management (Entra ID, Conditional Access, PIM, Intune, M365, AWS IAM) • Cyber Security Strategy & Risk Management • Cloud & Technology Security (AWS) • Third-Party Risk Management • Operational Resilience … Incident Management • Security Awareness & Culture • Penetration Testing Essential Skills and experience • Experience in Information Security, Cyber Security, Technology Risk or Security Governance • Experience in FCA-regulated financial services • Strong knowledge of ISO 27001, NIST and CIS Controls • Strong understanding of Microsoft Entra ID and AWS security • Experience conducting ...

tier global consulting firm with one of the UK's largest and most respected cyber practices, housing over 200 specialists. Their Cyber Incident Response team is on the front line, helping organisations prepare for, respond to, and recover from the threats that keep boards awake at night. They … roles require at least eligibility for UK Security Check (SC) clearance. Existing clearance is highly advantageous. What You'll Do Lead and execute live incident response investigations, from forensic acquisition and root cause analysis to threat containment and eviction. Perform host-based and network forensics across Windows, Linux ...

cyber response leadership. Your specific focus will be in the domain of proactive advice and guidance as it related to Security Operations (Incident Management, Vulnerability Management, Threat Intelligence). Cyber security is one of the areas which KPMG has identified for tremendous investment and growth. Our clients … methodologies, principles, technologies and techniques. This will include emerging disruptive technologies in the SecOps/DCO domain. Strong consulting skills, including the management of client stakeholders and internal teams. This is essential. Excellent interpersonal, written and communication skills, to including the timely and effective drafting of top-notch client ...

space of time and will also have the opportunity to be put through a range of security certifications. What will you be doing? Perform incident response activities during cyber security incidents for our clients (this includes being available to work on-call monthly). Carry out digital forensics … relevant incident data (disk, volatile memory, network packets, log files). Maintain a current view of the cyber threat and being able to advise clients on the threat landscape and attacks which may be relevant to them. Liaising with clients on delivery, implementation and project issue. Ability to generate ...

competitive advantage.* Coach and mentor product managers to elevate the craft across the team. **What We’re Looking For**Essential: * 10+ years in Product Management, including time at a Principal/Lead level.* Proven experience leading strategic, cross-functional product initiatives spanning multiple teams and domains.* Deep knowledge … teams.* Strong commercial acumen with a track record of delivering significant revenue impact and supporting high-value client proposals.* Executive-level influencing and stakeholder management experience — you know how to bring the business with you.* Sharp communicator — you bring clarity and confidence to the overarching product vision and roadmap. ...

/CD pipelines (Azure DevOps, Power Platform, Fabric) Drive Infrastructure as Code and automation (Azure/Terraform/Bicep) Improve release, deployment, and environment management Own monitoring, logging, alerting, and incident response Support secure access and identity (Entra ID) Work with engineering teams to take solutions into live … Hands-on CI/CD with Azure DevOps and/or GitHub Infrastructure as Code experience (Terraform or Bicep) Experience supporting production systems and incident management Understanding of cloud security and governance Strong communication and stakeholder skills This is a fully remote role with an excellent opportunity ...

heavy lifting About the role Senior Engineering Managers at Lendable are a unique group of humans, combining strategic insight, technical leadership, and strong people management to shape and evolve our engineering teams to deliver value for the business. They operate at the convergence of business goals, technical execution … customers and stakeholders alike. We're AI-driven at every stage of the SDLC, from planning and design through to coding, testing, deployment and incident response, and we need a leader who embraces this way of working, champions it across their teams, and continually pushes ...

technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server … Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams ...

role: Provide 2nd line support for Microsoft 365, Windows 11, and end-user technologies Administer Microsoft 365 services including Exchange Online, Teams, and user management Support email services (mailboxes, shared mailboxes, distribution lists, and basic mail flow) and troubleshooting Outlook issues. Support Microsoft Teams (chat, meetings, calling, and team …/channel management) Assist users with Microsoft Word, Excel, and PowerPoint issues Provide desktop support across Windows 11 environments Deliver remote support using tools such as Quick Assist. Log, update, and resolve incidents through an IT service desk/ticketing system Support mobile devices (iOS/Android), including Outlook ...

Operations team for BAU Produce detailed, high quality documentation of the delivered work Be a key escalation point in the event of Security and Incident Management in relation to ICT Consultancy environments. This may require activities outside of typical working hours. Escalation point for ICT Technology support cases ...

About Pleo Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with … gateway and tool registry, agentic runtime, evaluation tooling, and the observability layer that makes AI outputs trustworthy at scale. This is a technical engineering management role for a builder-leader. You will lead a team of strong staff and senior engineers through a critical transition: evolving from a Kotlin ...

monitoring, alerting and observability across cloud environments Working alongside Software, Platform, Cloud and Security Engineers to improve reliability and operational excellence Contributing to post-incident reviews and driving continuous service improvements Supporting containerised workloads using Kubernetes and Docker What we're looking for You'll ideally have experience … Reliability Engineering, Production Engineering, Cloud Operations or NOC environment with exposure to: Linux systems administration AWS cloud infrastructure Kubernetes and Docker Production support and incident management Python, Bash or Go scripting Monitoring and observability platforms such as Grafana, Prometheus, Datadog, Splunk or CloudWatch Networking fundamentals including ...

cloud environments. The role demands expertise in managing cloud FinOps outcomes and building operational maturity while reducing team size. Key responsibilities include vendor management, internal IT operations, and security coordination. The ideal candidate will have significant experience in Azure operations, incident management, and strong vendor relationships. Benefits ...