1 to 12 of 12 Incident Manager Jobs in London

We're looking for a Senior Incident & Problem Service Manager to join one of our public sector clients. Length: 12 months Rate: up to £550 per day Ir35 status: Inside ir35 Location: London, hybrid Travel: Mostly remote (flexible) Clearance - Active SC preferred (will sponsor the right candidate) We … are looking for a Major Incident Manager who has extensive experience in managing Major Incidents and problems at all priority levels. The individual needs to be able to gain buy-in from the team to enhance the service and improve ways of working. Driving enhancements and improvements within … maturity to be successful. Providing a User focused service in restoring IT issues affecting the business. Working closely with other teams to support reactive Incident and implement preventative measures. Interlink Service Operations processes and procedures to ensure a full Life Cycle for Service Management. If you are interested in more »

Incident Manager – Financial Services A leading Financial Services Company is currently seeking an Incident Manager to join their EMEA technology team. The Incident Manager will work alongside the ITSM Service Manager, technology teams and 3rd party service providers to design and establish a … robust Service Management function and will go on to take operational responsibility for this specific technical estate. The Incident Manager will also be the primary point of ownership for the identification and resolution of problems. Additionally, the Incident Manager will drive reporting processes to actively identify … networks and hardware. Required Knowledge; Experience of managing a support function within an ITIL environment in a Financial Services company, with particular focus on Incident, Problem, Change and Release Management. Understanding and experience of real time market data and high volume trading systems. Demonstrable experience of supporting critical applications more »

IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are looking … for an experienced Infrastructure Manager to lead a small team comprising of offshore and in-house individuals. This is an exciting position working for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance … across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience across broad incident management (not only major incident management) and service request management Exceptional communication and stakeholder management skills What we are offering more »

Incident Manager/Cisco Incident Manager 6 Month Contract role Rate- £20- £22 per hour Remote Working One of the leading Multinational companies in the UK is seeking an 'Incident Manager ' to join their team on a 6 Month Contract. As an Incident Manager you will be collaborating with customers to plan, configure, and diagnose issues with Cisco products and services,also assisting customers with integrating tools,systems and ensuring service quality. Responsibilities- Help design, set up, and improve technology solutions for customer projects. troubleshoot complex network issues for large accounts more »

Cyber Incident Manager with excellent stakeholder and team management skills as well as a technical mindset. This role will require you in the office at least twice a week and be on-call one in every four weeks. You will be required to go through SC clearance so … need to have been a UK resident for the past five years, unfortunately we will not be able to provide sponsorship. The Cyber Incident Manager role will be working in the Cyber Response Services (CRS) Team within our Risk Consulting practice, reporting directly into the head of cyber … threat. Responsibilities Manage and co-ordinate cyber security incidents for our clients, working closely with the head of cyber response. Digital forensics of relevant incident data (disk, volatile memory, network packets, log files). Maintaining a current view of the cyber threat, and being able to advise clients on more »

Months Hybrid Model: 3 days in London Office - 2 days remote A leading Financial Services organisation in London is seeking an experienced Incident Manager who will be responsible for the use of incident and problem management processes as well as establishing reporting processes to actively identify and … and recommend interventions before problems impact service levels. Responsibilities: Monitor and respond to IT incidents reported by users, systems, or automated tools Coordinate the incident management resolver teams and assign roles and tasks according to the severity and urgency of the incident Follow the established incident management … provide regular updates and reports Document and maintain records of all incidents and their resolutions, and identify trends and patterns Evaluate and improve the incident management process and tools, and provide feedback and suggestions Provide training and guidance to the incident management team and other IT staff on more »

to ensure that appropriate security controls are in place for KPMG technology solutions.Role summary • Provide Bridge between GISG Operational teams and ITS Global Major Incident Management Process • Coordinate Security Incident management activities across Regions • Provide Member Firms with Incident Response advice and support through the regional model … set up, and maintain repeatable Teams War Room structure • Define, set up, and maintain communication structure and templates for the three below high level incident types. Assist in coordination with GCISO to link into board level and regulatory comms requirements • Give Service Management the Security context of any Security … Incident promoted to Major Incidents • Assist in the delivery of Cyber War games and purple teaming activities • Initiate US Advisory IR assistance requests • Coordinate US Advisory IR activities when necessaryKey accountabilitiesProvide Security Incident Management Framework and coverage between GISG and the ITS Global Service Management Major incident more »

growing business.Job purpose:We are continuing to grow rapidly and to support the next stage of our growth we require an additional role of Incident Manager to work as a fundamental team member within our Field Services team. The candidate would ideally have experience in elements of a more »

Information Security team, we work to protect the platforms that support investment solutions for over 20 million people.We are looking for proven Cyber Security Incident Response and Operations Manager to join our team.Reporting directly to the Head of Cyber Fusion Centre you will be responsible for manging security … Security Operations Team to protect FNZ against cyber threat.You will have demonstrable track record of building effective SOC teams and creating and leading cyber incident handling activities in a multinational organisation. You will have expertise in containing, responding and recovering from cyber incidents. You will be able to learn … supervise a team to enable prompt detection, investigation, and response to security incidents. Ensure the appropriate escalation procedures are followed when necessary and coordinate incident resolution efforts effectively.Oversee the security operations day-to-day activities, ensuring timely response to alerts is achieved by the team.Develop and maintain a training more »

We're looking for a Senior Incident & Problem Service Manager to join one of our public sector clients. Length: 12 months Rate: up to £550 per day Ir35 status: Inside ir35 Location: London, hybrid Clearance - Active SC preferred We are looking for a Major Incident Manager … maturity to be successful. Providing a User focused service in restoring IT issues affecting the business. Working closely with other teams to support reactive Incident and implement preventative measures. Interlink Service Operations processes and procedures to ensure a full Life Cycle for Service Management. If you are interested in … finding out more regarding this Senior Incident & Problem Service Manager contact role, please apply here. Major Incident Manager - Incident Manager - Problem Manager -service manager more »

line leadership. The successful candidate is expected to manage a broad range of cyber-security incidents as well as and help advance my clients incident response processes and methodologies. Responsibilities Manage and co-ordinate cyber security incidents for their clients, working closely with the head of cyber response. Digital … forensics of relevant incident data (disk, volatile memory, network packets, log files). Maintaining a current view of the cyber threat, and being able to advise clients on the threat landscape and attacks which may be relevant to them. In order to be a good match for this position … you should have a strong background in cyber-security and incident response. For example: You should be able to guide a client through an unstructured incident response process (such as an advanced network intrusion) managing resources and defining objectives at each stage of the incident response process more »

IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are looking … for an experienced Infrastructure Manager to lead a small team comprising of offshore and in-house individuals. This is an exciting position working for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance … across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience across broad incident management (not only major incident management) and service request management Exceptional communication and stakeholder management skills What we are offering more »