Product Director, Service Operations
- Hiring Organisation
- TripActions
- Location
- London, UK
- Employment Type
- Full-time
class technology should empower world-class human service. We are committed to building an AI-first service ecosystem where frontline travel consultants and intelligent automation work in tandem to deliver a true 5-star concierge experience at scale. The OpportunityWe are looking for a sharp, user … agent workflows, AI copilots, crisis management systems, and service quality infrastructure. Evolve Internal AI Architecture: Lead the product evolution of Ava into an intelligent, AI-driven copilot for frontline travel consultants—enabling faster resolutions, automated policy enforcement, and personalized support across complex travel and expense scenarios. Partner Cross ...