arising from system errors, equipment failure and clinical factors. Advanced specialist knowledge of techniques and clinical applications. Extensive experience of software engineering and the software development life-cycle, including issuetracking, testing, documentation, version control and continuous integration. Able to prioritise and manage own work. Able to exercise own initiative when dealing with issues within own specialist area More ❯
arising from system errors, equipment failure and clinical factors. Advanced specialist knowledge of techniques and clinical applications. Extensive experience of software engineering and the software development life-cycle, including issuetracking, testing, documentation, version control and continuous integration. Able to prioritise and manage own work. Able to exercise own initiative when dealing with issues within own specialist area More ❯
The E-Commerce Success Manager plays a key global role in maintaining platform stability, improving operational excellence, and communicating resolution progress and performance insights to senior stakeholders. Key Responsibilities Issue & Bug Management Serve as the single owner globally for all website issues and defects reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes … in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and accurate to capture any issues Stakeholder Communication & Reporting Act as the main liaison between e-commerce … rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond More ❯
City of London, London, United Kingdom Hybrid / WFH Options
ManpowerGroup
The E-Commerce Success Manager plays a key global role in maintaining platform stability, improving operational excellence, and communicating resolution progress and performance insights to senior stakeholders. Key Responsibilities Issue & Bug Management Serve as the single owner globally for all website issues and defects reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes … in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and accurate to capture any issues Stakeholder Communication & Reporting Act as the main liaison between e-commerce … rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond More ❯
london, south east england, united kingdom Hybrid / WFH Options
ManpowerGroup
The E-Commerce Success Manager plays a key global role in maintaining platform stability, improving operational excellence, and communicating resolution progress and performance insights to senior stakeholders. Key Responsibilities Issue & Bug Management Serve as the single owner globally for all website issues and defects reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes … in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and accurate to capture any issues Stakeholder Communication & Reporting Act as the main liaison between e-commerce … rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
ManpowerGroup
The E-Commerce Success Manager plays a key global role in maintaining platform stability, improving operational excellence, and communicating resolution progress and performance insights to senior stakeholders. Key Responsibilities Issue & Bug Management Serve as the single owner globally for all website issues and defects reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes … in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and accurate to capture any issues Stakeholder Communication & Reporting Act as the main liaison between e-commerce … rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond More ❯
experience working at Circana. Job description: Job Responsibilities Apply a voice of customer lens to user feedback and issues to surface enhancement opportunities and influence the product roadmap Own issue root cause identification and resolution to triage root causes between feature enhancements, system bugs, and user education Coach commercial teams on the configuration and functionality of Liquid AI; support … driven approach to managing issues, QA, and feedback loops Familiarity with AI systems, natural language processing tools, or machine learning products Experience using tools like Jira, Confluence, or similar issuetracking and documentation systems 7+ years of experience in client support for data analytics and reporting Required profile: Circana Behaviours As well as the technical skills, experience and More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
IPS Group
and corporate functions. Support the modernisation of core systems, platforms, and processes through structured delivery and change management. Manage governance processes including project boards, status reporting, and risk and issuetracking (RAID). Prepare and maintain key project documentation such as business cases, plans, charters, and benefit realisation reports. Engage with third-party suppliers and technology partners to More ❯
and corporate functions. Support the modernisation of core systems, platforms, and processes through structured delivery and change management. Manage governance processes including project boards, status reporting, and risk and issuetracking (RAID). Prepare and maintain key project documentation such as business cases, plans, charters, and benefit realisation reports. Engage with third-party suppliers and technology partners to More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
IPS Group
and corporate functions. Support the modernisation of core systems, platforms, and processes through structured delivery and change management. Manage governance processes including project boards, status reporting, and risk and issuetracking (RAID). Prepare and maintain key project documentation such as business cases, plans, charters, and benefit realisation reports. Engage with third-party suppliers and technology partners to More ❯
london, south east england, united kingdom Hybrid / WFH Options
IPS Group
and corporate functions. Support the modernisation of core systems, platforms, and processes through structured delivery and change management. Manage governance processes including project boards, status reporting, and risk and issuetracking (RAID). Prepare and maintain key project documentation such as business cases, plans, charters, and benefit realisation reports. Engage with third-party suppliers and technology partners to More ❯
/or Android (hands-on in a product/web/mobile app environment) Strong eye for detail and a user-centric mindset Familiarity with agile methodologies, JIRA/issuetracking, and test case management Ability to write clear, reproducible bug reports and communicate effectively with cross-functional teams Optional but nice-to-have: basic automation scripting, API More ❯
City of London, London, United Kingdom Hybrid / WFH Options
My App
/or Android (hands-on in a product/web/mobile app environment) Strong eye for detail and a user-centric mindset Familiarity with agile methodologies, JIRA/issuetracking, and test case management Ability to write clear, reproducible bug reports and communicate effectively with cross-functional teams Optional but nice-to-have: basic automation scripting, API More ❯
london, south east england, united kingdom Hybrid / WFH Options
My App
/or Android (hands-on in a product/web/mobile app environment) Strong eye for detail and a user-centric mindset Familiarity with agile methodologies, JIRA/issuetracking, and test case management Ability to write clear, reproducible bug reports and communicate effectively with cross-functional teams Optional but nice-to-have: basic automation scripting, API More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
My App
/or Android (hands-on in a product/web/mobile app environment) Strong eye for detail and a user-centric mindset Familiarity with agile methodologies, JIRA/issuetracking, and test case management Ability to write clear, reproducible bug reports and communicate effectively with cross-functional teams Optional but nice-to-have: basic automation scripting, API More ❯
technical background with SQL Server (queries and data analysis). PowerBI experience desirable. Familiarity with data integration via REST/SOAP APIs and Intapp’s Swagger UI. Experience using issuetracking platforms such as DevOps. Background in the legal sector highly advantageous, particularly matter lifecycle processes. Exposure to software development practices, with understanding of logic, patterns, algorithms, and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Mentmore
technical background with SQL Server (queries and data analysis). PowerBI experience desirable. Familiarity with data integration via REST/SOAP APIs and Intapp’s Swagger UI. Experience using issuetracking platforms such as DevOps. Background in the legal sector highly advantageous, particularly matter lifecycle processes. Exposure to software development practices, with understanding of logic, patterns, algorithms, and More ❯
for queries and data analysis. Experience with PowerBI is desirable but not essential. Familiar with data integration via REST/SOAP APIs and Intapp’s Swagger UI. Use of issuetracking platforms, such as DevOps. Experience in the legal sector is highly desirable, particularly with matter lifecycle processes. Software development experience or exposure with a strong understanding of More ❯
for queries and data analysis. Experience with PowerBI is desirable but not essential. Familiar with data integration via REST/SOAP APIs and Intapp’s Swagger UI. Use of issuetracking platforms, such as DevOps. Experience in the legal sector is highly desirable, particularly with matter lifecycle processes. Software development experience or exposure with a strong understanding of More ❯
for queries and data analysis. Experience with PowerBI is desirable but not essential. Familiar with data integration via REST/SOAP APIs and Intapp’s Swagger UI. Use of issuetracking platforms, such as DevOps. Experience in the legal sector is highly desirable, particularly with matter lifecycle processes. Software development experience or exposure with a strong understanding of More ❯
london, south east england, united kingdom Hybrid / WFH Options
Mentmore
Solid technical background with SQL Server (queries and data analysis). PowerBI experience desirable. Familiarity with data integration via REST/SOAP APIs and Intapps Swagger UI. Experience using issuetracking platforms such as DevOps. Background in the legal sector highly advantageous, particularly matter lifecycle processes. Exposure to software development practices, with understanding of logic, patterns, algorithms, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Mentmore
Solid technical background with SQL Server (queries and data analysis). PowerBI experience desirable. Familiarity with data integration via REST/SOAP APIs and Intapps Swagger UI. Experience using issuetracking platforms such as DevOps. Background in the legal sector highly advantageous, particularly matter lifecycle processes. Exposure to software development practices, with understanding of logic, patterns, algorithms, and More ❯
london (city of london), south east england, united kingdom
Next Ventures
Server for queries and data analysis. Experience with PowerBI is desirable but not essential. Familiar with data integration via REST/SOAP APIs and Intapps Swagger UI. Use of issuetracking platforms, such as DevOps. Experience in the legal sector is highly desirable, particularly with matter lifecycle processes. Software development experience or exposure with a strong understanding of More ❯
and design test cases Execute manual and automated tests across the product Investigate, reproduce, and validate fixes for complex bugs Be responsible for the upkeep of test scripts Manage issuetracking and updates for bugs Provide clear, regular updates to stakeholders on testing progress Work collaboratively with the Product and Technical teams to shape testing strategies Support additional More ❯
City of London, London, United Kingdom Hybrid / WFH Options
TECHOHANA
and design test cases Execute manual and automated tests across the product Investigate, reproduce, and validate fixes for complex bugs Be responsible for the upkeep of test scripts Manage issuetracking and updates for bugs Provide clear, regular updates to stakeholders on testing progress Work collaboratively with the Product and Technical teams to shape testing strategies Support additional More ❯