20 of 20 Remote/Hybrid Journey Map Jobs in London

Figma and Adobe XD Strong understanding of UX methodologies, user research and usability principles Experience creating wireframes, prototypes, user flows and customer journey maps Ability to interpret user behaviour and business requirements to develop effective design solutions Excellent communication and stakeholder management skills Strong problem-solving abilities ...

voice workshops, content audits, and editorial reviewsPartner with research teams to validate effectiveness and usabilityAlign content with product and service design artefacts (e.g. journey maps, blueprints)Support design operations to optimise workflows and feedback loopsOwn content modelling, taxonomy, and information architecture frameworksEnsure alignment with SEO, legal, and compliance ...

using a range of methods, including paper, digital, and code-based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co-design ...

research, usability testing, and data analysis to uncover insights and translate them into actionable UX improvements. Wireframing & Prototyping: Design detailed wireframes, user flows, journey maps, and high-fidelity interactive prototypes using industry-standard design tools. E-commerce & Conversion Optimization: Streamline our multi-vendor marketplace checkout flows, registration pathways ...

Define and communicate user needs through journey maps, service blueprints, and experience models Plan and conduct usability testing and research activities to inform design decisions Design and iterate user flows, wireframes, and prototypes at appropriate fidelity Translate complex service requirements into clear, accessible user experiences Ensure designs meet ...

considering all component states and edge cases. Research and insight synthesis: Plan or support interviews, usability testing, and behavioural observation, synthesising findings into journey maps, experience principles, and structured design recommendations. Experience design: Define user journeys, task flows, and interaction patterns for complex product workflows. Service blueprints ...

software development process, from design through to deployment, and associated project management and risks. Experience of facilitating UX discovery sessions, user journey mapping, and client design presentations. Experience of completing code reviews in HTML/CSS/Typescript through Git, and applied other best practices to technical projects. ...

collaboratively within multidisciplinary Agile teams Present findings and recommendations to stakeholders in a clear and engaging manner Create research outputs including reports, presentations, journey maps and insight summaries Support services through discovery, alpha, beta and live phases Champion user-centred design principles and evidence-based decision making Essential ...

Dynamics, PROS, Zuora or Conga. Strong understanding of how to apply technology and AI innovations to reimagine business processes. Skills in process design, journey mapping, personas, requirements gathering and value case creation. Experience supporting Sales technology implementations and migrations, including coordination across stakeholder groups. A passion for innovation ...

Dynamics, PROS, Zuora or Conga. Strong understanding of how to apply technology and AI innovations to reimagine business processes. Skills in process design, journey mapping, personas, requirements gathering and value case creation. Experience supporting Sales technology implementations and migrations, including coordination across stakeholder groups. A passion for innovation ...

designs to derive hidden insights about our customers, and then using these insights to generate new hypotheses to test. Experience of creating user journey maps, wireframes, and clickable prototypes. And of working with UI designers to create test-ready designs. Experience with designing taxonomies, ontologies, information architecture ...

product decisions. Decision Support & Storytelling Translate complex research findings into clear narratives and actionable recommendations for technical and non-technical audiences. Create personas, journey maps, and behaviour frameworks that inform product strategy and design. Deliver presentations, reports, and visualisations that make the voice of the customer tangible ...

cross-functional teams and influence product roadmap decisions Develop and maintain research roadmaps aligned with product goals Build and maintain user personas, journey maps, and other UX artifacts Collaborate with product designers and managers to define research questions and methodologies Requirements Proven experience planning and conducting qualitative user ...

Repairs services. Contribute to concept development, solving both business and customer problems and carrying ideas through to beautifully executed outcomes. Create user flows, journey maps, wireframes, prototypes and high-fidelity designs. About you: You will have the following experiences: Significant experience in visual and interactive design, ideally gained ...

capacity planning and hiring recommendations as the team grows. Client discovery & solution design Coach and occasionally run discovery activities (e.g. workshops, interviews, journey mapping) to deeply understand client needs. Unpack and model existing business processes, then reimagine them using our technology to deliver efficiencies and automation. Guide team ...

work with product and design teams to create user-centered experiences. The role involves coordinating qualitative and quantitative research, building personas and journey maps, and presenting findings to influence the roadmap. Hybrid/remote options and collaborative team culture are offered. #J-18808-Ljbffr ...

needs. You're experienced at rapid prototyping to test, iterate and validate solution designs. You're able to produce concise artefacts (e.g. personas, journey maps, blueprints, user stories) to help communicate user and business needs. You're experienced at working with agile development teams and stakeholders … services. You have a detailed understanding and experience of working to the Government Service Standard. (essential) Research and analysis You know how to map and engage with different stakeholder groups. You're able to carry out user research across internal and external user groups, utilising different research methods ...

knowledge bases, and customer self-service experience.Support customer experience and service transformation initiatives.Dynamics 365 Customer Insights:Design customer segmentation and audience strategies.Develop customer journey and engagement use cases.Support customer analytics and insight-driven decision making.Collaborate with business teams to leverage customer intelligence for growth and retention initiatives.Business Analysis … Dynamics 365Power AppsPower AutomateDataverseBusiness AnalysisExpert requirements elicitation and documentation capabilities.Process modelling (BPMN, Visio or equivalent).Business capability mapping.Gap analysis and solution assessment.Customer journey mapping.Benefits realization and KPI definition.Agile & Product ManagementProven Product Owner experience.Strong backlog management experience.User story and acceptance criteria definition.Agile delivery leadership.Experience with Azure DevOps and/ ...

rapidly prototyping ideas at varying levels of fidelity, from concept to near-production, to test and validate direction Create user flows and journey maps to communicate design intent Lead and contribute to user research initiatives to uncover insights, validate assumptions, and inform product direction Facilitate workshops and discovery … user research within cross-functional product teams. Ability to plan, conduct, and synthesize qualitative and quantitative research. Expertise in designing user flows, journey maps, and wireframes for complex digital products Comfortable working in a highly iterative, fast-moving environment with blurred boundaries between design, product, and engineering Excellent ...

evaluation of experiences and outcomes. You’re experienced in a range of user research methodologies and broader research approaches. You know how to map and engage with different stakeholder groups. You understand how to carry out research responsibly and ethically, ensuring protection of participant privacy. You understand the importance … synthesis techniques and approaches to presenting and sharing findings.User-centred design and agile working You’re able to produce concise artefacts (e.g. personas, journey maps, user stories) to help communicate user and business needs. You’re experienced at working with agile development teams and stakeholders to co-design ...