10 of 10 Remote/Hybrid Knowledge Management Jobs in London

governance. We deliver across four complementary service lines: Platform Engineering, Modernisation & Migration, Data & AI, and Managed Services (24×7 cloud operations, FinOps, and platform management). Our team of 100% UK-based, SC-cleared engineers brings practical expertise from building open‐source tools for the Kubernetes and CNCF ecosystem. … About the Role As Head of Delivery and Service, you will be a senior leader responsible for ensuring the success of Appvia’s delivery management across all customer engagements, leading our managed service capability, and acting as a lead delivery principal on short‐term, outcome‐driven work where required. ...

readiness frameworks, including SLAs, OLAs, and support pathways Optimise support coverage through data-driven insights and clear communication Standardise ITSM processes (Incident, Request, Problem Management) Lead service desk operations, including tooling, reporting, and escalation processes Manage procurement, licensing, hardware/software provisioning, and networking Support security and risk initiatives … senior IT leadership Act as a senior escalation point for complex technical issues Define and track KPIs, providing performance insights to leadership Support change management and SaaS implementation across the business Develop knowledge management frameworks and self-service documentation Manage relationships with external vendors and B2B partners ...

account portfolio or chasing renewal metrics. You'll own a handful of key relationships, act as a trusted strategic advisor in legal innovation, knowledge management, and practice innovation, and help define what AI adoption looks like in a large law firm - for a business where your insights will … operations leads, CIOs, and practice group heads to identify high-value use cases and build measurable implementation plans. Lead executive-level business reviews with management committees, Chief Innovation Officers, and senior partners - communicating ROI, adoption progress, and strategic direction with confidence Devise practice group strategies and knowledge management ...

Role : Knowledge System Manager Location : London, UK With (Hybrid/Remote possible within UK) Contract: Contract |12 Months Possible Extension | InsideIR35 Overview: Reporting to the Head of Knowledge, the Knowledge System Manager will take operational ownership of Clients knowledge systems across Legal Domain, the Legal departments … wider civil service. The role combines line management, project management, and system development responsibilities to ensure the effective use and continuous improvement of knowledge systems. Key Responsibilities: Lead and manage the team maintaining Clientss knowledge systems (SharePoint, WordPress, Sitecore, and document automation tools). Ensure systems ...

Role : Knowledge System Manager Location : London, UK With ( Hybrid/Remote possible within UK) Contract: Contract |12 Months Possible Extension | InsideIR35 Overview: Reporting to the Head of Knowledge, the Knowledge System Manager will take operational ownership of Clients knowledge systems across Legal Domain, the Legal departments … wider civil service. The role combines line management, project management, and system development responsibilities to ensure the effective use and continuous improvement of knowledge systems. Key Responsibilities: Lead and manage the team maintaining Clientss knowledge systems (SharePoint, WordPress, Sitecore, and document automation tools). Ensure systems ...

individual development goals. Actively contributing to your practice within TPXimpact, and to implementing the practice and Design strategy through internal impact time, skills development, knowledge management and sharing. Foster a culture of collaboration and continuous improvement on teams and across the practice and Design. Support business development activities … Line managing 12 researchers in the practice. Continuously stay up-to-date with emerging technologies and methods in design research trends, and share this knowledge with others. Continuously maintain and update skills and knowledge to stay current within your relevant field of expertise. About You Professional knowledge ...

enforcement agencies detect illicit activity, manage risk, and comply with anti-money laundering (AML) regulations Role Overview Support day-to-day bid management and customer due diligence operations. Coordinate multi-stakeholder inputs to deliver high-quality, submission-ready bid and DD responses. Draft and compile responses using approved content … quality assurance checks on all deliverables: Accuracy and consistency, Formatting and presentation, No unsupported claims, Correct references and clean exports. Maintain and improve knowledge management hygiene: Upload new and updated Q&A content, Tag and organise responses, Improve clarity and consistency under guidance. Required Skills and Experience Strong ...

Lead the Service Desk operation across IT and network service portfolios Drive operational KPIs including SLA performance, customer satisfaction, ticket quality, and escalation management Oversee incident and major incident management, ensuring clear communication and rapid resolution Coach, develop, and manage a high-performing support team Improve ITIL-aligned … processes including Incident, Problem, Request, and Knowledge Management Work closely with Network Operations, Engineering, Security, and third-party vendors Produce service reporting, identify trends, and implement continuous improvement initiatives Ensure effective use of ITSM tooling and maintain governance and compliance standards You’ll work closely with internal operational ...

combines strong execution with process design skills, and knows when to optimise existing operating models versus creating new ones from scratch. Responsibilities Process & Workflow Management Execute and optimise end‐to‐end product workflows from ideation through launch, identifying opportunities to improve efficiency using AI‐enabled tools. Design and implement … emerge. Maintain and evolve cross‐functional communication frameworks across Product, Engineering, Sales, and Customer Success teams. Own and continuously improve product documentation standards and knowledge‐management systems, leveraging AI to enhance accuracy and accessibility. Data Management & Reporting Build and maintain dashboards covering finance agreements, cost tracking ...

Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element … documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core ...