12 of 12 Remote Knowledge Management Jobs in London

Knowledge Systems Support Officer ️ Knowledge Systems Support Officer Location: London (Hybrid Working) Start Date:ASAP Contract Length: 9-12 months Grade: Executive Officer (EO) Working Hours: Full-time Rate: £17 - £19 phr About the Role We're looking for a proactive and tech-savvy Knowledge Systems Support Officer to join a dynamic public sector team. This is … a fantastic opportunity to support the smooth running of knowledge systems used by legal professionals, while developing your skills in IT, stakeholder engagement, and project support. Key Responsibilities Support the day-to-day management of knowledge systems and tools Maintain system mailboxes, planners, and trackers Arrange meetings, draft agendas, and take notes Manage user access and permissions … across systems Create, update, and improve content on internal platforms Assist with onboarding new teams and setting up secure pages Help deliver training and user support for knowledge systems Share updates and guidance with colleagues across teams Use reporting tools to support data and performance tracking Contribute to wider team projects and continuous improvement What We're Looking For More ❯

requirements and value use cases to ensure platform investment delivers maximum value aligned to business priorities. The I&T ServiceNow Product Owner will also be responsible for ongoing platform management and operational excellence. At Urenco we’re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what were looking … targets. • Coordinate customer testing and support end users during Solution testing ensuring robust checking of platform before release to wider user base. Coordinate product launches and deliver organisational change management through appropriate communications and training. Adapt products based on changing customer/user needs and creates retirement and transition plans • Ensuring the platform is maintained and working efficiently through … effective release management, upgrades and patch management. Including end user engagement concerning planned maintenance and downtime of the service. • Management of the Knowledge Management Database within ServiceNow. • Ensuring all documentation relating to the platform is up to date, accurate and easily accessible for all users. What do you need to thrive in this role More ❯

requirements and value use cases to ensure platform investment delivers maximum value aligned to business priorities. The I&T ServiceNow Product Owner will also be responsible for ongoing platform management and operational excellence. At Urenco we re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what were looking … targets. • Coordinate customer testing and support end users during Solution testing ensuring robust checking of platform before release to wider user base. Coordinate product launches and deliver organisational change management through appropriate communications and training. Adapt products based on changing customer/user needs and creates retirement and transition plans • Ensuring the platform is maintained and working efficiently through … effective release management, upgrades and patch management. Including end user engagement concerning planned maintenance and downtime of the service. • Management of the Knowledge Management Database within ServiceNow. • Ensuring all documentation relating to the platform is up to date, accurate and easily accessible for all users. What do you need to thrive in this role More ❯

requirements and value use cases to ensure platform investment delivers maximum value aligned to business priorities. The I&T ServiceNow Product Owner will also be responsible for ongoing platform management and operational excellence. At Urenco we're committed to giving you opportunities to be your best. If you feel you meet some, but not all of what were looking … targets. • Coordinate customer testing and support end users during Solution testing ensuring robust checking of platform before release to wider user base. Coordinate product launches and deliver organisational change management through appropriate communications and training. Adapt products based on changing customer/user needs and creates retirement and transition plans • Ensuring the platform is maintained and working efficiently through … effective release management, upgrades and patch management. Including end user engagement concerning planned maintenance and downtime of the service. • Management of the Knowledge Management Database within ServiceNow. • Ensuring all documentation relating to the platform is up to date, accurate and easily accessible for all users. What do you need to thrive in this role More ❯

strong relationships with senior stakeholders, including C-Suite leaders, to ensure alignment, adoption, and behavioural change alongside technical transformation. You will facilitate workshops, influence decision-making, and lead change management efforts. · Overseeing the delivery of digital HR solutions that improve employee experience, including self-service, case management, and AI-powered knowledge management platforms. You will also … Target Operating Models and optimising end-to-end HR processes using tools like Visio, Signavio, or Celonis—infused with Agentic and Generative AI capabilities. · Strong consulting mindset and stakeholder management skills, with the ability to influence, lead cross-functional teams, and drive adoption of new ways of working. · Passionate about enhancing employee experience through digital innovation, automation, and continuous More ❯

strong relationships with senior stakeholders, including C-Suite leaders, to ensure alignment, adoption, and behavioural change alongside technical transformation. You will facilitate workshops, influence decision-making, and lead change management efforts. · Overseeing the delivery of digital HR solutions that improve employee experience, including self-service, case management, and AI-powered knowledge management platforms. You will also … Target Operating Models and optimising end-to-end HR processes using tools like Visio, Signavio, or Celonis—infused with Agentic and Generative AI capabilities. · Strong consulting mindset and stakeholder management skills, with the ability to influence, lead cross-functional teams, and drive adoption of new ways of working. · Passionate about enhancing employee experience through digital innovation, automation, and continuous More ❯

grooming, sprint planning, daily stand-ups, and retrospectives. Collaborate closely with the Product Director on roadmap execution, resource planning, and delivery alignment. Document internal methodologies, product governance processes, and knowledge management resources to ensure consistency and scalability. About you... Bachelor’s degree in business, technology, or a related field. 2–5 years of experience as a Product Owner … Analyst, or Project Manager in a technology/product environment. Proven ability to gather requirements and translate them into user stories, technical tickets, and acceptance criteria. Experience with project management and backlog tracking tools (e.g., Asana, Jira, Trello). Strong skills in building project plans, timelines, and status reports (Gantt chart tools a plus). Familiarity with agile methodologies More ❯

grooming, sprint planning, daily stand-ups, and retrospectives. Collaborate closely with the Product Director on roadmap execution, resource planning, and delivery alignment. Document internal methodologies, product governance processes, and knowledge management resources to ensure consistency and scalability. About you... Bachelor’s degree in business, technology, or a related field. 2–5 years of experience as a Product Owner … Analyst, or Project Manager in a technology/product environment. Proven ability to gather requirements and translate them into user stories, technical tickets, and acceptance criteria. Experience with project management and backlog tracking tools (e.g., Asana, Jira, Trello). Strong skills in building project plans, timelines, and status reports (Gantt chart tools a plus). Familiarity with agile methodologies More ❯

shape the next generation of legal technology. This is a unique opportunity to work within a forward-thinking tech team that's reimagining how AI can transform client delivery, knowledge management, and operational excellence across a global firm. Why this role? Work directly with data scientists and AI engineers on enterprise-scale AI and machine learning products. Build More ❯

you'll shape how an entire organisation manages its workforce. What You'll Own & Deliver: 🏗️ Technical Leadership Drive the complete migration from Kronos Workforce Central to UKG Pro Workforce Management Architect and validate system configurations that will serve as the blueprint for the future Lead cross-functional workshops that translate business needs into technical reality ⚡ Operational Excellence Deliver seamless … day support across the current Kronos ecosystem Engineer pay rules, work rules, and shift patterns that optimize operational efficiency Master complex integrations between HR, payroll, and Time & Attendance platforms 🎓 Knowledge Transfer & Empowerment Design and deliver training programmes that upskill operational teams Create documentation and SOPs that become the foundation for future support models Provide hands-on, on-site support … of managing vendor relationships and escalating issues effectively Operational Excellence: Expert-level troubleshooting and issue resolution capabilities Experience with interface monitoring in complex, multi-system environments Outstanding documentation and knowledge management skills What Makes This Opportunity Special? ✅ National Impact: Shape workforce management for thousands of employees ✅ Future-Focused: Work with cutting-edge SaaS platforms and modern architectures More ❯

you'll shape how an entire organisation manages its workforce. What You'll Own & Deliver: 🏗️ Technical Leadership Drive the complete migration from Kronos Workforce Central to UKG Pro Workforce Management Architect and validate system configurations that will serve as the blueprint for the future Lead cross-functional workshops that translate business needs into technical reality ⚡ Operational Excellence Deliver seamless … day support across the current Kronos ecosystem Engineer pay rules, work rules, and shift patterns that optimize operational efficiency Master complex integrations between HR, payroll, and Time & Attendance platforms 🎓 Knowledge Transfer & Empowerment Design and deliver training programmes that upskill operational teams Create documentation and SOPs that become the foundation for future support models Provide hands-on, on-site support … of managing vendor relationships and escalating issues effectively Operational Excellence: Expert-level troubleshooting and issue resolution capabilities Experience with interface monitoring in complex, multi-system environments Outstanding documentation and knowledge management skills What Makes This Opportunity Special? ✅ National Impact: Shape workforce management for thousands of employees ✅ Future-Focused: Work with cutting-edge SaaS platforms and modern architectures More ❯

months Rate: £70 - £81 per hour (Umbrella) IR35: Outside IR35 Are you an experienced product or process leader with a proven track record in transforming procurement and contract management processes? This is an exciting opportunity to take ownership of S2C and CLM processes, driving efficiency, system optimisation, and user-focused solutions across high-profile programmes. Key Responsibilities Own and … Conduct and analyse user research and usability testing, applying UX and user-centred design principles. Define, monitor, and report KPIs to measure adoption, performance, and compliance. Provide practical contract management expertise, including NEC3/4 contracts, PA23 frameworks, and CCS frameworks. Support transformation programmes with content strategies, guided journeys, and knowledge management initiatives. About You 5+ years … experience as a Product Owner, Product Manager, or Process Lead in transformation programmes, ideally with exposure to digital or SaaS systems. Deep understanding of S2C and CLM processes, contract management, and UX/user-centred design. Strong stakeholder engagement skills, able to influence across all levels of the organisation. Experience in construction, infrastructure, public sector, or defence environments is More ❯