9 of 9 Remote Knowledge Management Jobs in London

blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Our projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally. We invest in the unknown, applying our curiosity and desire for positive change … within our teams, our products and services are designed for people to be fearless, to be changemakers. What the role involves: As the Senior Knowledge Strategist will be the foundational architect of IOG's Enterprise Knowledge Management (EKM) system. This role is responsible for designing, building ...

services are secure, operable, maintainable, and aligned with business needs. You'll work closely with product teams, partners, and agile squads to embed service management best practices and drive continuous improvement across enterprise-wide platforms. If you're ready to lead with impact and shape the future of service … vendor boundaries to support a seamless customer experience. Support the drive for a frictionless engagement between customers, partners, product, and federated teams. Assure service management and reliability practices across change and release automation with 'just enough' control, ensuring complex operational deployments to customers are 'right first time'. Lead ...

high-growth environment, selling a world-class multi-tenant cloud software application Represent a product set that is at the forefront of project management, resource management, knowledge management, and collaboration technology Qualifications Bachelor’s degree in business or equivalent experience preferred 5+ years of successful, quota … quota Innovative, competent with proven success in building high-level relationships within existing and targeted accounts Display strong work ethic, self-discipline, and time management skills to effectively manage an intense and high volume of business Achieve or exceed daily, weekly, monthly, and quarterly goals and production levels ...

centred design, driving technology adoption, and embedding continuous improvement practices across the organisation. The successful candidate will be responsible for developing and executing change management strategies, building compelling communication campaigns, and facilitating employee engagement to ensure seamless adoption of new technologies, processes, and ways of working that enhance productivity … gather insights and co-create solutions with the business Design and manage customer experience improvement initiatives from ideation through implementation and measurement Change Management & Adoption Develop compelling communications campaigns that drive awareness, understanding, and adoption across diverse employee populations Create engaging training materials, user guides, self-service resources ...

centred design, driving technology adoption, and embedding continuous improvement practices across the organisation. The successful candidate will be responsible for developing and executing change management strategies, building compelling communication campaigns, and facilitating employee engagement to ensure seamless adoption of new technologies, processes, and ways of working that enhance productivity … gather insights and co-create solutions with the business Design and manage customer experience improvement initiatives from ideation through implementation and measurement Change Management & Adoption Develop compelling communications campaigns that drive awareness, understanding, and adoption across diverse employee populations Create engaging training materials, user guides, self-service resources ...

align with the firm’s strategic goals. This position leads the Practice Enablement & Adoption team across Europe and Asia, working closely with colleagues in Knowledge, Pricing, Practice Management, Legal Risk, and Technology to deliver impactful pilots, product launches, and transformation initiatives. Key Responsibilities Practice Transformation & Innovation Drive implementation … redesigns. Partner with lawyers, clients, and business services teams to evaluate processes and uncover opportunities for improvement. Gather user stories and insights, maintaining a knowledge base of practice-level challenges and needs. Strategic Intake & Initiative Prioritisation Support the evaluation and prioritisation of innovation ideas across the firm. Translate practitioner ...

10+ years of experience in real-time trade support in a client- or vendor-facing role. Experience in real-time trading environments, including incident management, latency troubleshooting, and post-trade reconciliation. Strong understanding of market microstructure, order types, and execution strategies across asset classes. Hands-on experience with … protocol, including message parsing, session management, and troubleshooting connectivity issues. Proven ability to manage production outages, perform root cause analysis, and communicate effectively with stakeholders under pressure. Experience supporting front-office trading desks, with a deep understanding of trader workflows and urgency in issue resolution. Knowledge of regulatory ...

builts, test results, commissioning outputs, lessons learned). Implement defect and escape tracking mechanisms, including root cause analysis and continuous improvement loops. Program Management Oversight (Not Execution) Run the operating cadence: stand-ups, risk reviews, cross-functional syncs, and steering meetings. Maintain live RAID logs, action trackers, dependency maps … KPIs such as lead time, cycle time, first-pass yield, on-time %, and decision latency. Ensure documentation hygiene, version control, audit trails, and structured knowledge management. R&D, Prototyping & Productionization Identify bottlenecks across design iteration, materials visibility, commissioning, field data capture, and test & turn-up. Evaluate potential solutions (COTS ...

experience strategies. Contact Centre Platform Expertise Lead the design, optimisation, and rollout of workflows across Zendesk: triggers, automations, macros, ticket routing, SLAs, reporting, and knowledge management. Partner with contact centre leadership to improve agent workflows, customer journeys, and service level performance. Evaluate and implement features or integrations that enhance … Quality & Delivery: Define and validate acceptance criteria for all user stories. Support QA and UAT efforts to ensure solutions meet business needs. Lead change management efforts, including training materials, release documentation, and communication. Required Skills & Experience Proven experience as a Product Owner or Product Manager within contact centre ...