London, England, United Kingdom Hybrid / WFH Options
Mercer
Mercer West Sussex, England, United Kingdom Join or sign in to find your next job Join to apply for the KnowledgeManager/Analyst role at Mercer Mercer West Sussex, England, United Kingdom 3 weeks ago Be among the first 25 applicants Join to apply for the KnowledgeManager/Analyst role at Mercer We are seeking an inquisitive and analytical individual to join our Industry team. The MMB Industry team provides guidance, content and insight to colleagues across MMB around how an Industry-led approach to sales and consulting helps have differentiated growth-led conversations … with our clients and prospects. The KnowledgeManager/Analyst will take ownership of selected Industries and act as the subject matter expert on BBE-linked issues and priorities affecting those Industries and what this means for our clients and prospects. You will lead in the researching and More ❯
London, England, United Kingdom Hybrid / WFH Options
Motorway
to grow to a team of more than 400 people across our London and Brighton offices. About the role Motorway is seeking an experienced KnowledgeManager to join our Transformation team within the Customer Experience space. This role is pivotal in ensuring our customers have seamless self-service … experiences by maintaining and improving our help FAQs and internal agent knowledge base. The ideal candidate will possess a strong attention to detail, a passion for continuous improvement, and the ability to collaborate effectively across departments to drive best practices. You will take ownership of our help centre and … knowledge management resources that our internal teams and customers interface with. One of the key projects you’ll work on is AI in Customer Support. Motorway has invested in a leading automation platform, together with a team of Digital CX Specialists to build out a leading virtual assistant experience. More ❯
London, England, United Kingdom Hybrid / WFH Options
Guardian Jobs
Senior Knowledge and Information Manager, Greater London Authority (GLA) Join to apply for the Senior Knowledge and Information Manager, Greater London Authority (GLA) role at Guardian Jobs Senior Knowledge and Information Manager, Greater London Authority (GLA) 2 days ago Be among the first … applicants Join to apply for the Senior Knowledge and Information Manager, Greater London Authority (GLA) role at Guardian Jobs Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology … protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA – to effectively and efficiently improve where and how we store information that is readily accessible and central More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Greater London Authority
protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA to effectively and efficiently improve where and how we store information that is readily accessible and central … information stored in a structured manner and aligned to retention period. About the role The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLAs knowledge management strategy, which … central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them. What your day will look like The GLA plans to implement and have in place More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA – to effectively and efficiently improve where and how we store information that is readily accessible and central … information stored in a structured manner and aligned to retention period. About the role The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLA’s knowledge management strategy … central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them. What your day will look like The GLA plans to implement and have in place More ❯