security, compliance, and regulatory requirements. Qualifications & Experience Deep understanding of monitoring frameworks, telemetry, and observability concepts. Hands-on experience with enterprise monitoring tools (e.g., LogicMonitor, ManageEngine, ServiceNow). Proven ability to deliver operational excellence through proactive monitoring and automation. Strong analytical and problem-solving skills. Effective stakeholder management and communication … skills. ITIL Foundation (or higher) certification. Vendor-specific certifications in monitoring tools (e.g., ServiceNow, LogicMonitor). Knowledge of cloud monitoring platforms (AWS CloudWatch, Azure Monitor) is desirable. Benefits 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones! Merlin ...