Cloud Support Engineer
- Location
- Greater London, England, United Kingdom
providing technical depth, structure and calm during high-pressure client situations Develop and refine tools, dashboards and automation to improve support delivery, observability and onboarding Identify recurring issues, propose and lead solutions that improve platform stability, reduce effort and enhance client experience Provide mentoring, training and technical oversight … production troubleshooting Strong Linux systems knowledge, including filesystems, networking and system internals Programming skills in Golang and Python and experience with infrastructure tools or observability stacks (e.g. Grafana, Prometheus, EFK) Confidence in working with cloud-native platforms and tools (e.g. Kubernetes, Terraform, AWS/GCP, Docker) Excellent communication skills under ...