move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges … to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. The Role: The Customer Operations Support team is a multi-skilled group within our UK Operations function at Zopa. Their goal is to optimise, standardise, and automate as many processes … our ambitions and plans for scaling the business. While we recognise that automation isn't always possible, we're consolidating all manual processing into a single, newly formed team that will take ownership of critical back-office processes requiring a human touchpoint. As an Operations Support TeamLead, you will be responsible for managing More ❯
move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges … to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. The Role: The Customer Operations Support team is a multi-skilled group within our UK Operations function at Zopa. Their goal is to optimise, standardise, and automate as many processes … our ambitions and plans for scaling the business. While we recognise that automation isn't always possible, we're consolidating all manual processing into a single, newly formed team that will take ownership of critical back-office processes requiring a human touchpoint. As an Operations Support TeamLead, you will be responsible for managing More ❯
be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. Key Responsibilities Leadership & Team Management Lead, coach, and develop a team of between 7-10 Credit Operations Specialists in a fast-paced, high-volume environment. Manage team capacity, workload balancing, and performance reviews to ensure operational coverage and excellence. Foster a collaborative, motivated, and accountable team culture aligned with company values. Operational Oversight Monitor daily pipelines and ensure that resource is being allocated in accordance with volume fluctuations and trends. Troubleshoot bottlenecks, escalations, and process exceptions quickly and effectively. Ensure service-level agreements … and accuracy targets are consistently met or exceeded. Process Improvement Identify and implement process efficiencies, automation opportunities, and documentation improvements. Act as a key liaison between the Credit Operations, Sales and Tech teams to continuously refine and evolve eligibility processes. Reporting & Analytics Track team KPIs and performance metrics, and report on key trends, risks, and opportunities More ❯
the world's crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a team of more than 700 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage … crypto assets - including the Ledger hardware wallets line with more than 7.5 millions units already sold in 210 countries. Job Summary: We are seeking a highly skilled and motivated Leader for our Wallet Operations team. The ideal candidate will be responsible for ensuring that the Ledger Wallet performance is optimised and working with Business Unit Leaders the … Wallet OperationsLead will also ensure that both Ledger & our partners performance is in line with SLA's and expectations. This role requires a proactive approach to excellent stakeholder management & communication skills, the ability to build out robust, well documented processes and governance within a dynamic and fast paced environment. Your mission : Partners & Stakeholder management: Govern partner contracts More ❯
base plus bonus and extensive benefits Date Posted: 02 April 2015 Job Type: Permenant Company: Ad Technology Contact: Job Ref: TmLead4 Job Description A fantastic opportunity within Ad Operations to move up in to a junior management position, where you will look after 2-3 Ad Op's Execs. Join a very well established Ad Technology company, and … take control of a portfolio of client accounts, with responsibility for managing the digital ad campaigns. Manage the work flows for your team, and ensure clients' campaigns are being successfully managed. You will be the escalation point for the team with any campaign issues. Make sure best practices are correctly followed, and deadlines are met, while More ❯
