2 of 2 PSTN Jobs in London

cloud communications Strong knowledge of Microsoft Teams Phone, Direct Routing, SIP, and contact centre platforms Understanding of legacy voice technologies including PBX, ISDN, and PSTN Commercially aware with experience supporting business cases and pricing models Strong stakeholder management and cross-functional collaboration skills Ability to balance technical understanding with customer ...

andmaintainMicrosoftTeamsTelephonysolutions,includingDirectRouting,CallingPlans,andvoicepolicies. Administeruseraccounts,phonenumbers,callqueues,andautoattendantswithintheTeamsAdminCentre. Monitorsystemperformanceandtroubleshoottelephony-relatedissuestoensurehighavailabilityandcallquality. CollaboratewithITandbusinessstakeholderstounderstandtelephonyrequirementsandimplementeffectivesolutions. StayuptodatewithMicrosoftTeamsupdatesandbestpractices,andprovidetrainingandsupporttoendusersasneeded. Documentconfigurationchanges,procedures,andsupportmaterials. EssentialSkills&ExperienceMicrosoftTeamsTelephonyAdministrator ProvenexperienceadministeringMicrosoftTeamsandTeamsTelephonyenvironments. StrongknowledgeofMicrosoft365,TeamsAdminCentre,andtelephonyconcepts(SIP,SBC,PSTN,DirectRouting). Hands-onexperiencewithPowerShellscriptingforautomationandconfigurationtasks. Excellenttroubleshootingandproblem-solvingabilities. Strongcommunicationskillsandacollaborativeapproachtoworkingwithcross-functionalteams. DesirableQualificationsMicrosoftTeamsTelephonyAdministrator RelevantMicrosoftcertifications(e.g.,MS-700,TeamsVoiceEngineerAssociate). ExperienceintegratingTeamsTelephonywithothercommunicationplatforms. Knowledgeofcompliance,security,andregulatoryrequirementsrelatedtotelephonysystems. ...