16 of 16 Pendo Jobs in London

London, UK The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering … helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management ...

Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business … path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. ...

technical partners. Strong communication skills, with ability to build alignment and influence across functions. Experience with product analytics and design tools such as Pendo and Builder.io Ability to travel internationally to visit teams, clients, and partners Nice to Have Experience in governance, compliance, legal‐tech software MBA or advanced degree ...

Skills and CompetenciesMaster’s or PhD in a quantitative fieldCloud data platforms (Snowflake, Databricks, BigQuery, or Azure Synapse)Product analytics instrumentation experience (Amplitude, Mixpanel, Pendo, or custom event pipelines)MLOps — model deployment, monitoring, and retraining in productionExperience building propensity or scoring models that integrate into CRM/CS platformsFamiliarity with ...

through structured discovery Ability to write clear requirements across formats and manage them through delivery Experience using data and analytics tools (Adobe Analytics, Hotjar, Pendo, or equivalent) to inform decisions and test hypotheses Experience supporting go-to-market activity and communicating with cross-functional stakeholders Familiarity with AI tools ...

implementation . Strong experience developing and managing training delivery and readiness plans. Hands-on experience implementing a Digital Adoption Platform , such as WalkMe, Whatfix, Pendo, Apty, Userlane or equivalent. Experience planning and mobilising large-scale end-user support, including floorwalking and hypercare. Strong programme management, stakeholder engagement and governance experience. ...

will partner across Talent CRM, Work Architecture, and Work Intelligence, shaping data-driven decisions and driving adoption of analytics tools. You will leverage Pendo, Hex, and other tools to deliver scalable analytics, while designing AI-powered workflows to automate key product ops processes and ensure data quality across the organization. ...

Pendo in London is seeking a Senior Customer Engineer to own strategic Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments and partner with Account Directors to drive customer value. You will build repeatable frameworks, coach peers, and use AI tools ...

Pendo is seeking a Senior Customer Engineer in London to own strategic Enterprise accounts, lead complex deployments, and drive customer value across acquisition, adoption, and expansion. The role blends pre- and post-sales technical ownership with coaching and playbook development. You’ll partner with account teams to elevate outcomes ...

Pendo in London is seeking a Senior Customer Engineer to own strategic Enterprise accounts and lead complex deployments across acquisition, implementation, adoption, expansion, and escalation. You will partner with Account Directors on pre-sales motions, craft tailored demos, drive measurable outcomes, and build playbooks that scale across the team. This ...

Product Manager IICould you help shape the future of scholarly communication by delivering product improvements that support researchers worldwide Are you excited by working with data, technology, and cross-functional teams to bring valuable product ...

Product Manager II Could you help shape the future of scholarly communication by delivering product improvements that support researchers worldwide? Are you excited by working with data, technology, and cross-functional teams to bring valuable ...

alongside design or UX researchers, and can name a time the qualitative read changed what you measured. Hands-on event and telemetry schema design — Pendo, Amplitude, Segment, Mixpanel or equivalent. You designed the schema and wrote the spec, not used dashboards someone else built. Designing and governing product data models … it. Privacy and lawful basis as live design constraints — pseudonymisation, residency, re-identification controls. GRC, governance or regulated-software domains. Salesforce, Jira Product Discovery, Pendo, and consolidating fragmented tooling into one system of record. Product value/ROI measurement — connecting behaviour to commercial outcomes. How we'll assess this ...

post-event data flow back into HubSpot. Administer Gong (our sales outreach/call intelligence tool) - user setup, configuration, and ongoing admin. Maintain the Pendo platform with support from engineering, keeping product usage data connected and reporting-ready. Maintain data integrations across HubSpot, Gong, UserGems, Pendo, Slack, and PandaDoc, keeping … Experience owning the lead lifecycle, attribution, and reporting for a B2B SaaS company, ideally one scaling an enterprise sales motion. Experience with Gong, UserGems, Pendo, Demio, Slack, PandaDoc, or comparable tools - but you're tool-agnostic and design for the business, not the tool. Comfort operating as a player-coach ...

work processes Experience collaborating across global teams and markets and across time zones Familiarity with product adoption and customer communication tools such as Intercom, Pendo, Appcues, Beamer or similar Willingness to follow security policies and handle sensitive data in line with ISO 27001 standards Must complete background screening before starting … Certifications & Qualifications ISO 27001 Compliance Industry Keywords Go-To-Market Strategy Product Adoption Customer Value Proposition Help Centre Management Launch Framework Tools & Technologies Intercom Pendo Appcues Beamer AI Tools #J-18808-Ljbffr ...

Work Intelligence) to answer product questions such as usage, adoption, retention, feature performance, conversion through key flows. Maintain the product analytics tool stack (incl. Pendo, and Hex). Make sure they're configured well, integrated properly, and that PMs and designers can get to the answers they need without always … product analytics, ideally in a B2B SaaS environment, ideally somewhere with multiple products or a reasonably complex data model. Hands‐on experience with Pendo or a comparable product analytics tool (Amplitude, Mixpanel, Heap), and with a SQL‐based exploration tool like Hex, Mode, or similar. You can tell a clear ...