to develop tailored solutions that align with client objectives and enhance service delivery. Documentation : Create comprehensive documentation, including business requirements, project plans, and process flows, to support project execution. PerformanceMeasurement : Establish key performance indicators (KPIs) to measure the success of implemented strategies and recommend adjustments as necessary. Stakeholder Communication : Present findings and recommendations to clients and More ❯
and intelligent automation technologies to enhance service delivery Champion omnichannel digital service delivery across web, mobile, and emerging platforms Ensure digital initiatives are grounded in proven service excellence methodologies Performance framework design Embed KPIs and metrics that drive digital-first behaviours and service quality, balancing automation efficiency with regulatory compliance and high performance Develop dashboards and analytics that … create compelling future-state visions and transformation roadmaps Experience translating complex business requirements into digital service strategies Strategic mindset with ability to anticipate future customer needs and market trends Performance and measurement Experience in designing KPI frameworks for digital transformation initiatives Working knowledge of customer experience analytics and performancemeasurement tools Understanding of how to drive … the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction: Lead and Inspire : Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and More ❯
and intelligent automation technologies to enhance service delivery Champion omnichannel digital service delivery across web, mobile, and emerging platforms Ensure digital initiatives are grounded in proven service excellence methodologies Performance framework design Embed KPIs and metrics that drive digital-first behaviours and service quality, balancing automation efficiency with regulatory compliance and high performance Develop dashboards and analytics that … create compelling future-state visions and transformation roadmaps Experience translating complex business requirements into digital service strategies Strategic mindset with ability to anticipate future customer needs and market trends Performance and measurement Experience in designing KPI frameworks for digital transformation initiatives Working knowledge of customer experience analytics and performancemeasurement tools Understanding of how to drive … the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction: Lead and Inspire: Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and More ❯
analytics, and want to help us build a data-driven culture for community engagement and digital product development at the LEGO Group? Come and help us build a robust performancemeasurement and continuous improvement practice for our ecosystem of LEGO communities and play a critical part in our ambition to build direct and lasting relationships with millions of … the effectiveness of community management and moderation across various consumer-facing experiences, focusing on enhancing brand love, engagement, and growth. Collaborate with the Community Management & Moderation team, Global Marketing Performance team, digital product teams, marketing and analytics leads to develop a "Community Impact Measurement Framework," establishing targets and measurement plans for fan engagement across social media and … owned communities. Design and implement monthly and quarterly reporting processes to assess performance trends, analyse community management initiatives, and recommend improvements based on which tactics drive the most value. Transform raw data into actionable insights, serving as a "data storyteller" to present findings to senior leadership. Define the need for dashboards and self-serve reporting capabilities for different user More ❯
and engagement practices? Do you have the skills necessary to evaluate, interpret and present analytical outcomes and communicate these, to enhance achievement of business objectives, KPI's and other performance indicators? This could be your opportunity to share and grow performance analytics at a purpose driven organisation. You will use your acquired knowledge and skills in performance … commercial growth. The data context will be varied, with the key duties and exploring requirements, assessing data accessibility and quality, undertaking basic and advanced analytics, including statistical analytics and performance management approaches, and looking for automation and AI opportunities in the current processes and ways of working. The primary responsibilities will be to continue and influence the initial development … of performancemeasurement framework(s) and deep-dive analytics to enhance intelligence development and insights into action, in your priority work areas. Finally, it will also be a key requirement of the role to be visible to stakeholders and a great communicator, working with other data professionals to create the platform for a professional data service within the More ❯
Meta, TikTok, Google Ads, and beyond, while relentlessly optimising for CAC, LTV, and ROI. You'll blend tactical expertise with a strategic growth mindset, building and scaling a high-performance acquisition engine that fuels KOMI's creator growth. What You'll Own Platform Execution Direct ownership of campaigns across Meta, TikTok, Google Ads (Search, Shopping, YouTube, Demand Gen) and … analyse high-performing ad assets Build and manage a structured testing roadmap across hooks, formats, targeting, and landing pages Run A/B and incrementality tests to continuously improve performanceMeasurement & Optimisation Monitor and optimise campaigns daily to hit CAC/LTV targets Troubleshoot signal issues and attribution gaps Enhance measurement frameworks, dashboards, and automation strategies Growth … Strategy & Reporting Own channel performance, reporting, and budget management Identify new growth opportunities, channels, and tactics to scale acquisition Share actionable insights and learnings with Growth & Product teams What We're Looking For You're a hands-on performance marketer who thrives in high-growth environments and wants to be directly responsible for results. You live in Ads More ❯
and supporting colleagues to foster continuous improvement. Establish and maintain a clear technical vision and roadmap, advising teams on how to build and design aligned with this strategy. Drive performancemeasurement and contribute to the ongoing improvement of the automation function. Create and present compelling business cases for platform upgrades and improvements to senior leadership. Maintain a technical More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
TQ IMA
solution roadmaps. Stakeholder Engagement – Build trusted relationships with business and technical leaders, aligning project goals with strategic outcomes. Change Enablement – Champion adoption by supporting communications, training, and change activities. PerformanceMeasurement – Define KPIs, track success metrics, and continuously refine the transformation strategy. What We're Looking For You’re a strong communicator with a consulting mindset, comfortable operating … or Lean Six Sigma Experience in Big 4 or top-tier consulting environments is a plus What’s on Offer Competitive Salary – Based on experience and capability Bonus Structure – Performance-based incentives Hybrid Working – Flexibility to work from home and client sites 25 Days Annual Leave – Plus UK public holidays Private Medical Insurance – Comprehensive coverage Life Insurance – Financial protection More ❯
and querying • Azure ADF/Databricks experience in developing pipelines would be an advantage • Experience working in an Agile development environment. • Strong team skills, ensuring clear communication of objectives, performance measurements and progress to team members • Good stakeholder management skills, and the ability to develop and maintain positive relationships across the business • Contributing positively to our culture and values. More ❯
to influence partner priorities and investments. Cross-Functional Collaboration: Work closely with product, marketing, sales, and customer success teams to align partner initiatives with company objectives and customer needs. PerformanceMeasurement: Define KPIs and regularly report on partnership health, influenced revenue, deal registrations, and other critical metrics. Industry Expertise: Stay current on Ecommerce and retail industry trends, partner More ❯