1 to 25 of 156 Remote Performance Metrics Jobs in London

product managers, stakeholders and end users in order to ensure successful delivery of projects. Develops technical specifications based on user requirements. Troubleshoots existing code issues as needed. Monitors system performance metrics in order to identify areas for improvement. Provides technical guidance and mentorship to junior members of the engineering team. Participates in code reviews as necessary. What you More ❯

Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime, performance trends, and customer impact. Generate weekly and monthly reports on system health and reliability. Provide recommendations … customers. Automation & Continuous Improvement Develop scripts and queries (Kusto Query Language - KQL, PowerShell, Python) for log analysis. Implement automated remediation workflows where possible. Recommend improvements to architecture based on performance data. Collaboration & Documentation Work closely with engineering, DevOps, and customer support teams to resolve incidents as fast as possible. Document best practices for monitoring, alerting, and reporting. Assist in More ❯

Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime, performance trends, and customer impact. Generate weekly and monthly reports on system health and reliability. Provide recommendations … customers. Automation & Continuous Improvement Develop scripts and queries (Kusto Query Language - KQL, PowerShell, Python) for log analysis. Implement automated remediation workflows where possible. Recommend improvements to architecture based on performance data. Collaboration & Documentation Work closely with engineering, DevOps, and customer support teams to resolve incidents as fast as possible. Document best practices for monitoring, alerting, and reporting. Assist in More ❯

Follow-up to ensure incidents are resolved. Data Analysis & Reporting Build historical trend reports beyond Azure’s 90-day retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime, performance trends, and customer impact. Generate weekly and monthly reports on system health and reliability. Provide recommendations … customers. Automation & Continuous Improvement Develop scripts and queries (Kusto Query Language - KQL, PowerShell, Python) for log analysis. Implement automated remediation workflows where possible. Recommend improvements to architecture based on performance data. Collaboration & Documentation Work closely with engineering, DevOps, and customer support teams to resolve incidents as fast as possible. Document best practices for monitoring, alerting, and reporting. Assist in More ❯

Description: The Service Management - Performance Management team is currently seeking a Senior Service Improvement Analyst to join our team. As part of the Service Performance team, you will be a key contributor in driving and facilitating continuous service improvements across Thomson Reuters. Are you passionate about service management, customer experience, business analytics, and love working with the latest … of service improvement opportunities. Complex data mining, trend analysis, metric and report production will be required. Identify and review service improvement opportunities with stakeholders based on TR enterprise-wide performance metrics. Proactive collaboration with stakeholders to create and maintain strong working relationships. Build knowledge of TR products and services, and the related services we depend upon from our internal … a consistent standard of incident, problem, change and other practice areas for enhanced accuracy of data quality, root cause analysis and identification of preventative measures. Support the recurring service performance reporting cycle (e.g., weekly, monthly, quarterly). About You: Experience in enterprise problem management, application support management, Site Reliability Engineering, or related field preferably at an enterprise level. Experience More ❯

role Systems Management Oversee the daily operation and maintenance of all retail systems and databases. Ensure all systems are up-to-date, reliable, and functioning efficiently. Proactively monitor system performance and promptly resolve issues. Supporting the Retail Standards & Operations Manager on systems integration and maintenance such as; POS systems, data insights and store Masterdata including opening hours Project Coordination … on system usage. Provide ongoing technical support to store teams. Create and maintain comprehensive user manuals and documentation. Data Analysis and Reporting Generate regular reports on system usage and performance metrics. Analyse operational data to identify trends and areas for improvement. Present findings and recommendations to senior leadership. Process Improvement Identify inefficiencies and recommend system enhancements to improve workflows. … and cost-effectiveness. Building and maintaining relationships with external suppliers such as; footfallcamera maintenance, cash services, gift cards & consumables providers and other retail analytics platforms. Appraise departmental supplier base performance to propose new objectives & strategy. Reviewing existing supplier contracts to drive a cost-focused culture across the department. Compliance and Security Ensure all systems comply with internal policies, regulatory More ❯

likely to be once per week on average. About Capacitas Founded in 2002 and based in London, Capacitas is the only consulting firm specialising exclusively in reducing cost and performance risk in business-critical IT systems: We are thought leaders and trusted advisors in IT Performance Assurance We have a unique methodology that strikes the balance between service … have extensive experience protecting high revenue, high availability clients We invest in R&D - developing solutions to enable fast, efficient and scalable delivery At Capacitas we know what great performance looks like for our clients and their customers. We enable our client’s IT systems to be available, fast and cost efficient without slowing their rate of business change. … of projects you work on will vary according to current demand and your professional development path. Typical projects include: Looking for ways to reduce client money spent on IT performance Cost Ops and Fin Ops Automating through use of DevOps capability Conducting systems risk management assessments Performance audits Designing performance test plans to address performance risk More ❯

likely to be once per week on average. About Capacitas Founded in 2002 and based in London, Capacitas is the only consulting firm specialising exclusively in reducing cost and performance risk in business-critical IT systems: We are thought leaders and trusted advisors in IT Performance Assurance We have a unique methodology that strikes the balance between service … have extensive experience protecting high revenue, high availability clients We invest in R&D - developing solutions to enable fast, efficient and scalable delivery At Capacitas we know what great performance looks like for our clients and their customers. We enable our client’s IT systems to be available, fast and cost efficient without slowing their rate of business change. … of projects you work on will vary according to current demand and your professional development path. Typical projects include: Looking for ways to reduce client money spent on IT performance Cost Ops and Fin Ops Automating through use of DevOps capability Conducting systems risk management assessments Performance audits Designing performance test plans to address performance risk More ❯

create a place where people can grow, be their best, be safe, and feel welcome, valued, and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering … partnerships and market insights. Lead and motivate a cross-functional team of machine learning developers, engineers, and domain experts to achieve product milestones. Compute, analyze, and document AI model performance metrics while identifying and implementing strategies to enhance model accuracy and effectiveness. Collaborate with subject matter experts in pre-clinical research, clinical trial design and operation, precision medicine … process setup, testing and maintenance. Experience in Confluent Kafka, Mendix, MS Azure stack and Agile tool kits such as JIRA or Azure DevOps. Experience of AI/ML model metrics (e.g., F1 and AI-contents evaluation metrics) including human-in-the-loop (HITL) AI/ML monitoring. Programming experience (R/SQL/Python) analyzing data sets and More ❯

ability to work independently while using departmental resources, policies and procedures. - Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. - Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement … embrace constant change with flexibility and good grace. - Demonstrate appropriate sense of urgency and adaptability in response to changing business needs - Demonstrates effective communication, composure, and professional attitude - Exemplary performance record, particularly with regard to quality & productivity - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - High energy, solution focused … passion for customer service. The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand and empathize with sellers. Willingness to work to high performance targets as well as an inquisitive and improvement based approach to work are critical competencies for this role. The Seller Support Associate demonstrates end to end ownership of every More ❯

presentation layers to power reporting and analytics Collaborate with stakeholders, product owners, and developers Create and maintain data models that serve as a foundation for reporting and analytics Monitor performance metrics and troubleshoot issues within the data architecture, ensuring optimal health and efficiency. Skills and Experience: Bachelor's degree or higher in a technical discipline Proven experience as … Redshift, Lambda, API Gateway Strong SQL skills for complex data queries and transformations Python programming for data processing and analysis is a plus Strong acumen for application health through performance monitoring, logging, and debugging AWS or Snowflake certifications are a plus MUST HAVE SNOWFLAKE, AWS, SNOWPRO CORE More ❯

and deeply engaged in enterprise-wide planning and execution. WHAT YOU WILL DO Team Leadership: Provide direction, supervision and mentorship to multi-disciplinary IT teams to ensure excellence in performance, and professional growth. Strategic Leadership: Contribute to the development and execution of London Hydro's Strategic Plan in collaboration with the CEO and Executive team. Develop and execute a … multi-year IT & Cybersecurity roadmap aligned with business objectives. Establish and achieve performance metrics for the division, ensuring innovation, operational excellence, customer-focused service, compliance, accountability, and alignment with desired business outcomes. Enterprise Systems and Business Applications: Oversee the strategic direction, performance, operability, availability, management, and continuous improvement of IT-supported enterprise and departmental technology solutions, including … major business applications, productivity tools, telephony systems, and end-user platforms, ensuring effective project management, strategic collaboration regarding goals and requirements, reliable performance, strong user support, and a positive, efficient end-user experience. Develop, implement, and monitor a comprehensive IT asset lifecycle-management program. Systems Information & Digital Transformation: Continuously evaluate emerging technologies and trends, and recommend andchampion the adoption More ❯

and deeply engaged in enterprise-wide planning and execution. WHAT YOU WILL DO Team Leadership: Provide direction, supervision and mentorship to multi-disciplinary IT teams to ensure excellence in performance, and professional growth. Strategic Leadership: Contribute to the development and execution of London Hydro's Strategic Plan in collaboration with the CEO and Executive team. Develop and execute a … multi-year IT & Cybersecurity roadmap aligned with business objectives. Establish and achieve performance metrics for the division, ensuring innovation, operational excellence, customer-focused service, compliance, accountability, and alignment with desired business outcomes. Enterprise Systems and Business Applications: Oversee the strategic direction, performance, operability, availability, management, and continuous improvement of IT-supported enterprise and departmental technology solutions, including … major business applications, productivity tools, telephony systems, and end-user platforms, ensuring effective project management, strategic collaboration regarding goals and requirements, reliable performance, strong user support, and a positive, efficient end-user experience. Develop, implement, and monitor a comprehensive IT asset lifecycle-management program. Systems Information & Digital Transformation: Continuously evaluate emerging technologies and trends, and recommend and champion the More ❯

the strategic events team on large-scale programs (ex: MongoDB.locals and AWS re:Invent, ect) while ensuring proper alignment with regional initiatives Communicate across the organization: Regularly share plans, performance metrics, and program results with cross-functional stakeholders and senior leadership Manage the Northern Europe marketing budget: Ensure spending aligns with goals and track performance against key More ❯

processes. Drive Infrastructure as Code across cloud (AWS, Azure, GCP) and on-prem platforms. Champion DevOps tools and processes across cross-functional engineering teams. Continuously evaluate tools, processes, and performance metrics to improve speed and reliability. ✅ What You Bring 6+ years in DevOps, CI/CD architecture, and infrastructure automation. Experience with On-Prem and Cloud Expertise in More ❯

the strategic events team on large-scale programs (ex: MongoDB.locals and AWS re:Invent, ect) while ensuring proper alignment with regional initiatives Communicate across the organization: Regularly share plans, performance metrics, and program results with cross-functional stakeholders and senior leadership Manage the Northern Europe marketing budget: Ensure spending aligns with goals and track performance against key More ❯

are looking for a versatile Product Data Analyst to support our computer vision startup's analytics needs. In this role, you'll work across data engineering, analysis and model performance evaluation while collaborating directly with our Customer Success team. Key Duties and Responsibilities Analyse frame-by-frame model prediction data from our mobile SDKs (iOS and Android) Investigate model … performance issues using detailed session records Owning the data labelling process (interfacing with the labelling team, running calibrations & analysing labelling trends) Empower and support continuous improvement for our labelling team, processes and technologies Identify patterns in model performance and recommend specific areas for improvement in training Design and implement BigQuery tables and schemas for efficient data storage & analysis … Act as a champion for model explainability, gathering and sharing insights from existing images, running experiments with new data sources and answering client queries about model performance with data-driven insights Create and maintain Grafana dashboards to visualise key performance metrics Support the Customer Success team with data-driven solutions Required Qualifications SQL (BigQuery and PostgreSQL) proficiency More ❯

are looking for a versatile Product Data Analyst to support our computer vision startup's analytics needs. In this role, you'll work across data engineering, analysis and model performance evaluation while collaborating directly with our Customer Success team. Key Duties and Responsibilities Analyse frame-by-frame model prediction data from our mobile SDKs (iOS and Android) Investigate model … performance issues using detailed session records Owning the data labelling process (interfacing with the labelling team, running calibrations & analysing labelling trends) Empower and support continuous improvement for our labelling team, processes and technologies Identify patterns in model performance and recommend specific areas for improvement in training Design and implement BigQuery tables and schemas for efficient data storage & analysis … Act as a champion for model explainability, gathering and sharing insights from existing images, running experiments with new data sources and answering client queries about model performance with data-driven insights Create and maintain Grafana dashboards to visualise key performance metrics Support the Customer Success team with data-driven solutions Required Qualifications SQL (BigQuery and PostgreSQL) proficiency More ❯

presentation layers to power reporting and analytics Collaborate with stakeholders, product owners, and developers Create and maintain data models that serve as a foundation for reporting and analytics Monitor performance metrics and troubleshoot issues within the data architecture, ensuring optimal health and efficiency. Skills and Experience: Bachelor’s degree or higher in a technical discipline Proven experience as … Redshift, Lambda, API Gateway Strong SQL skills for complex data queries and transformations Python programming for data processing and analysis is a plus Strong acumen for application health through performance monitoring, logging, and debugging AWS or Snowflake certifications are a plus More ❯

presentation layers to power reporting and analytics Collaborate with stakeholders, product owners, and developers Create and maintain data models that serve as a foundation for reporting and analytics Monitor performance metrics and troubleshoot issues within the data architecture, ensuring optimal health and efficiency. Skills and Experience: Bachelor’s degree or higher in a technical discipline Proven experience as … Redshift, Lambda, API Gateway Strong SQL skills for complex data queries and transformations Python programming for data processing and analysis is a plus Strong acumen for application health through performance monitoring, logging, and debugging AWS or Snowflake certifications are a plus More ❯

market trends, and competitor products to inform product decisions. Feature Development: Lead the development and launch of new product features, including defining clear product requirements and ensuring timely delivery. Performance Metrics: Define key performance indicators (KPIs) to assess product performance and ensure continuous improvement. Go-to-Market Strategy: Collaborate with marketing and sales teams to develop … software development processes and technologies, and ability to translate technical concepts into clear requirements. Analytical Skills: Strong ability to analyse data and make informed decisions based on insights and performance metrics Agile Methodology: Familiarity with agile project management methodologies and tools (e.g., Jira, Confluence). Market & Customer Focus: Deep understanding of customer needs and market trends to inform More ❯

driving value through effective negotiation, collaboration, and innovation. Relationship Management: Cultivate strong relationships with key vendors, acting as a point of contact and fostering collaboration to drive mutual success. Performance Monitoring and Improvement: track performance metrics, monitor vendor performance, and implement continuous improvement initiatives to enhance efficiency, quality, and innovation. Risk Management: Identify and mitigate risks … standards provided to and by Third Party Administrators in relation to: Transfer Agency Services Middle Office and Custody Services Fund Administration - NAV production, Financial Reporting and Fund Tax Services Performance Measurement and Client Reporting Information Technology Maintain the TPA Due Diligence framework, including but not limited to: Maintain a suitable TPA Meeting Matrix, representing JHI where appropriate Review of … and TPA Change Controls ensuring service level descriptions are in place Assist in the maintenance of internal and TPA risk and controls monitoring: Produce monthly MI reporting on TPA performance Lead meetings with operational team heads to review root cause, corrective and preventative measures relating to incidents Carry out additional duties as assigned What to expect when you join More ❯

driving value through effective negotiation, collaboration, and innovation. Relationship Management: Cultivate strong relationships with key vendors, acting as a point of contact and fostering collaboration to drive mutual success. Performance Monitoring and Improvement: track performance metrics, monitor vendor performance, and implement continuous improvement initiatives to enhance efficiency, quality, and innovation. Risk Management: Identify and mitigate risks … standards provided to and by Third Party Administrators in relation to: Transfer Agency Services Middle Office and Custody Services Fund Administration - NAV production, Financial Reporting and Fund Tax Services Performance Measurement and Client Reporting Information Technology Maintain the TPA Due Diligence framework, including but not limited to: Maintain a suitable TPA Meeting Matrix, representing JHI where appropriate Review of … and TPA Change Controls ensuring service level descriptions are in place Assist in the maintenance of internal and TPA risk and controls monitoring: Produce monthly MI reporting on TPA performance Lead meetings with operational team heads to review root cause, corrective and preventative measures relating to incidents Carry out additional duties as assigned What to expect when you join More ❯

through effective service management and communication. Working with in scope customers and the Service Delivery Manager to run the day-to-day ITIL Practices on their contracts. Monitor Service Performance: Track and report on service performance metrics, providing insights and feeding back findings to Service Operations teams Manage a Team: Supervise and mentor a small team of … our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in More ❯

to meet financial goals Team Development & Management Lead, mentor, and develop a diverse global team of consultants, solutions architects and developers across multiple regions Build and maintain a high-performance culture focused on positive customer outcomes, innovation, and continuous improvement Establish clear performance metrics, career paths, and development opportunities for the global consulting organization Operational Excellence Optimize … with the Director of Professional Services Delivery to Implement effective systems and processes for project management, knowledge sharing, and quality assurance Create standardized reporting and analytics to measure team performance, project outcomes, and client satisfaction Thought Leadership Represent the company at industry events and conferences as a thought leader Contribute to the development of thought leadership content, case studies More ❯