1 to 25 of 27 Remote/Hybrid Proactive Management Jobs in London

Executive Head of Revenue Operations & Growth, Europe

Location
Greater London, England, United Kingdom
business strategy, investment decisions, and growth execution across the region. The role is accountable for enabling the Europe Growth Agenda through governance, performance management, business insights, and commercial execution, ensuring strategic priorities are translated into measurable business outcomes. The role will serve as the central point of orchestration … business performance management across Europe, driving transparency, accountability, and execution excellence across all growth motions. The role will also be accountable for creating a highly effective operating model between the European Sales Operations function and the country Sales Operations teams, enabling consistency of process, reporting, governance, and execution across ...

Head Of Infrastructure and Cloud - Internal Applicants Only

Location
Greater London, England, United Kingdom
high-performing platform capability that underpins critical banking services, supporting operational resilience and regulatory compliance. The role leads the transition from traditional infrastructure management to a platform-centric, product-led operating model, integrating platform engineering, DevOps, Site Reliability Engineering (SRE), and Network Operations (NOC) to enable scalable, automated … service delivery and operational outcomes. Establish and integrate Site Reliability Engineering (SRE) practices, defining and managing service‐level objectives (SLOs), error budgets, and proactive reliability engineering across critical services. Ensure end‐to‐end service reliability and resilience, including capacity management, availability, performance, and disaster recovery, aligned to operational ...

Technology Workstream Lead

Location
Greater London, England, United Kingdom
Workstream Lead, you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to provide overall delivery management of the Technical platform for a complex Data Strategy & Architecture programme, ensuring the successful delivery of initiatives that modernise data capabilities, strengthen data governance … Business Workstream lead, who is responsible for Business Analysis and Readiness (including User Acceptance Testing and Training) and will provide end-to-end project management including planning, execution, delivery and transition to BAU. **What you will be doing** As a trusted part of the Operations team you will ...

Service Reporting Manager

Location
Greater London, England, United Kingdom
meaningful insights that enhance service delivery, efficiency, and customer experience. This role analyses ticket trends, performance metrics, and operational behaviours to drive process improvement, proactive problem management, and informed decision-making across the Service Desk and wider IT organisation. Responsibilities Data Analytics Design and deliver advanced analytics … issues, and opportunities for service improvement Define and implement best practices for data collection, storage and analysis. Develop predictive models and insights to support proactive problem management. Create dashboards and visuals that translate complex data into actionable insights for technical and non-technical audiences. Stakeholder Collaboration Partner with service ...

Customer Success & Onsite Services Manager

Location
Greater London, England, United Kingdom
owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long‐term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK. Working closely with Service Operations, Technical Support, Engineering, Sales … Finance teams, the Customer Success & Onsite Services Manager drives customer success through proactive service management, data‐driven decision making, continuous improvement, and commercial stewardship. A key aspect of the role is analysing customer AV estate performance data to identify opportunities for system optimisation, lifecycle planning, technology refreshes ...

Head Of Infrastructure and Cloud

Hiring Organisation
Arbuthnot Latham
Location
London, UK
Employment Type
Full-time
high-performing platform capability that underpins critical banking services, supporting operational resilience and regulatory compliance. The role leads the transition from traditional infrastructure management to a platform-centric, product-led operating model, integrating platform engineering, DevOps, Site Reliability Engineering (SRE), and Network Operations (NOC) to enable scalable, automated … service delivery and operational outcomes. Establish and integrate Site Reliability Engineering (SRE) practices, defining and managing service-level objectives (SLOs), error budgets, and proactive reliability engineering across critical services. Ensure end-to-end service reliability and resilience, including capacity management, availability, performance, and disaster recovery, aligned to operational ...

Group Incident Manager

Location
Isleworth, England, United Kingdom
products, content and services millions of people love. And we do it all right here at Sky. Team overview The Sky Group Incident Management team sits at the heart of service reliability, leading the coordination and resolution of major technology incidents across Sky Group. The team provides … identify opportunities to reduce service impact, work with stakeholders to improve detection and restore times, support service readiness activities, and partner closely with Problem Management to prevent repeat issues. The team operates across a diverse technology estate spanning customer-facing products, television services, sales and service platforms, digital capabilities ...

Customer Success & Onsite Services Manager

Hiring Organisation
Electrosonic
Location
London, UK
Employment Type
Full-time
owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long-term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK.Working closely with Service Operations, Technical Support, Engineering, Sales … Finance teams, the Customer Success & Onsite Services Manager drives customer success through proactive service management, data-driven decision making, continuous improvement, and commercial stewardship. A key aspect of the role is analysing customer AV estate performance data to identify opportunities for system optimisation, lifecycle planning, technology refreshes ...

Senior Software Engineer, Training & Experimentation

Location
Greater London, England, United Kingdom
backend systems that make AI development faster, more reliable, and easier to use. You'll work across distributed training infrastructure, workload orchestration, experiment management, developer tooling, and platform APIs while partnering closely with our Managed Infrastructure, Core Platform, and Optimized Compute teams. This is an opportunity to build systems … scale. Evaluate and strengthen technical architecture, engineering processes, and developer tooling. Maintain high standards for software quality through testing, automation, continuous delivery, and proactive management of technical debt. Mentor engineers on system design, distributed systems, and backend engineering best practices What You’ll Need Extensive experience building scalable ...

Interim Head of Customer Success (Maternity Cover)

Location
Greater London, England, United Kingdom
over 6,000 galleries, dealers, and art professionals worldwide to streamline their operations and grow their businesses. The company’s integrated platform combines inventory management, CRM, websites, sales, marketing, and payment tools, everything needed to run a modern and successful art business. In 2021, Artlogic was acquired by tech … Migrations and Engineering to align Customer Success with wider business priorities, strengthen the customer experience and ensure the function is scalable for future growth. Management of CS team Provide clear day-to-day leadership, priorities and objectives for CSMs and Team Leads, ensuring accountability against Customer Success goals ...

Director of Enterprise Technology Services

Location
Greater London, England, United Kingdom
Director of Enterprise Technology Services owns the strategy and execution of these foundational services globally whilst collaborating with local teams: Corporate Network, Service Management (ITSM tools & process) and Service Desk, On-Premises Infrastructure, and Digital Workplace (M365 and Intune/laptop provision). This is a hands‐on leadership … consistency across a historically distributed estate. Oversee the strategy for network resilience and disaster recovery planning, minimising business disruption from outages or incidents. Service Management & Service Desk Own the global ITSM strategy — tooling, process and governance — covering incident, problem, change, request and knowledge management. Lead the standards for globally ...

Renewals Manager Lead – Treasury & Automated Finance Solutions

Location
City Of London, England, United Kingdom
create scalable operating models. At FIS, our Treasury & Automated Finance Solutions help organisations streamline critical treasury and finance processes, improve operational resilience, optimise cash management, and create greater control across global operations. We are now hiring a Renewals Manager Lead to manage and grow a portfolio of corporate clients … strategic client accounts. You'll: Own the renewal strategy and execution across a portfolio of European corporate accounts. Protect and grow recurring revenue through proactive renewal management. Build trusted relationships with Treasury, Finance, Procurement, Operations, and Technology stakeholders. Identify renewal risks early and develop mitigation plans. Support customer value ...

Senior DevOps Engineer - Trading & Supply

Hiring Organisation
EPAM Systems
Location
London, UK
Employment Type
Full-time
direct impact on robust trading systems, contribute to operational improvement, and collaborate closely with development and infrastructure teams to achieve business objectives. Ensure proactive management of critical end-to-end workflows, enhancing system stability and resilienceSupport troubleshooting and resolution of issues across development, support, and business stakeholdersServe ...

Senior Backend Engineer for AI Platform — Remote + Equity

Location
Greater London, England, United Kingdom
engineering team and help build Aurora's backend systems. You will design APIs, background processing, and data pipelines that power AI-driven features and proactive lifestyle management. This hands-on role offers ownership from idea to production, close collaboration with founders, product, and other engineers, and growth into leadership ...

Senior Technical Account Manager EMEA\NAM Customer Success

Location
Greater London, England, United Kingdom
About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative … trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving ...

Senior Web & SEO Manager

Location
Greater London, England, United Kingdom
page SEO best practice (titles, meta, headings, internal linking). Monitor and adapt strategy for evolving search behaviour, including AI-driven search. Reporting & Stakeholder Management Own SEO and web performance reporting to senior stakeholders: organic traffic, rankings, conversion, technical health. Set KPIs and targets for organic channel performance …/content footprint. Track record of leading SEO and web initiatives that delivered measurable organic performance outcomes. Strong technical SEO expertise: crawl/indexation management, schema/structured data, Core Web Vitals, redirect strategy. Experience managing CMS platforms and working with developers/agencies on web builds and ongoing ...

Lead Site Reliability Engineer

Hiring Organisation
Inspire People
Location
City of London, London, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Salary
£80,000
scalable cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic …/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills for the Senior ...

Lead Site Reliability Engineer

Hiring Organisation
Inspire People
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£67,547 - £83,778 per annum
scalable cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic …/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills for the Senior ...

Head of Credit - UK Cards

Location
Greater London, England, United Kingdom
implementing credit risk policies, optimizing portfolio performance, and building a high-performing team to support our UK market operations. Key Responsibilities Credit Risk Strategy & Management Develop and execute comprehensive credit risk strategies for the UK credit card portfolio Design and optimize credit policies, underwriting criteria, and risk-based pricing … models Monitor portfolio performance metrics Implement proactive risk management frameworks to minimize credit losses while maximizing portfolio growth Lead stress testing and scenario analysis to assess portfolio resilience Ensuring good customer outcomes and regulatory compliance Essential Experience 10+ years of experience in credit risk management within consumer ...

Senior Account Executive - Financial Services

Location
Greater London, England, United Kingdom
financial institutions. Domain-Driven Selling Leverage deep knowledge of AML, KYC, CDD/EDD, transaction monitoring, sanctions screening, adverse media screening, entity resolution, case management, and regulatory reporting to credibly engage compliance and risk stakeholders. Translate complex regulatory requirements and financial crime trends (e.g., sanctions evasion, mule accounts, digital … customer feedback to Product teams to inform roadmap and competitive positioning. Contribute domain expertise to RFP responses, competitive evaluations, and proposal development. Pipeline & Forecast Management Maintain accurate and up-to-date pipeline, forecast, and account data in CRM. Provide regular, reliable forecasting to sales leadership. Identify and mitigate deal ...

SAP Engagement Director

Location
Greater London, England, United Kingdom
development activity across HMRC and the wider public sector, including enterprise and SAP enabled transformation opportunities. Lead major bids, renewals, and service expansions.* ***Stakeholder Management:*** Navigate complex stakeholder environments internally and externally, acting as a senior transformation leader with executive clients. Shape discussions on platform strategy, delivery approach … Delivery Excellence** - You bring a strong track record in leading complex, high value engagements, typically £20m+ transformation programmes, underpinned by sharp commercial instincts and proactive risk management. You hold end to end accountability for programme outcomes, including financial performance, delivery quality, and risk.* **Enterprise Platform & SAP Leadership** - You have ...

Senior Account Manager

Location
Greater London, England, United Kingdom
Strategic Account Leadership : Serve as the primary point of contact for key agency and brand clients, ensuring their success and long-term retention through proactive relationship management. Revenue Growth & Expansion : Drive upsells, cross-sells, and renewals by identifying opportunities to expand clients’ investment in our solutions, aligning our offerings … offerings. Mentorship & Team Development : Provide guidance and mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team. Measurement of Success Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive ...

Solutions Marketing Manager

Hiring Organisation
Soldo
Location
London Area, United Kingdom
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach … managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while ...

Account Executive

Hiring Organisation
Soldo
Location
London, UK
Employment Type
Full-time
DescriptionSoldo is the proactive spend management solution that freesprogressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo toend slow, messy, and inefficient spending, bringing financial agility andcontrol over every expense. Soldo frees finance with a uniquely proactiveapproach to managing decentralised spending. By combining … powerful spend management platform, auser-friendly app, and versatile payment methods, Soldo automates expense adminto eliminate inefficiency in managing business spending. By proactively managing decentralised spend, organisationsempower employees to spend when and where it's needed, keeping productivityhigh while avoiding month-end surprises. Founded in 2015 by Italian digital ...

Hybrid SaaS Client Success & Growth Manager

Location
Greater London, England, United Kingdom
opportunities while collaborating with Sales and Operations to grow existing accounts. You will lead the SaaS Client Relationship team, ensuring exceptional client experiences and proactive risk management across the customer journey. #J-18808-Ljbffr ...