1 to 25 of 259 Remote Process Improvement Jobs in London

Business Process Architect - Hybrid/Moorgate - 6 month Contract - Investment management Role - Business Process Architect Duration - 6 months Location - Remote/Moorgate - 50% of the time in the office Rate - £450 per day (Inside IR35) Experience - Facilitation of process workshops to engage SME's to elicit and capture process information, and playback of documented process … Evidence of a structured approach to analysis and documentation, using recognised tools and techniques such as Visio/Blueworks/ARIS, and BPMN/EPC Extensive experience of business process analysis and modelling Business process reengineering demonstrating and understanding the drivers for process improvement, and use standard techniques such as Lean, SixSigma to redesign the process Use of process metrics to drive process improvement and reduce risk Experience of investment and/or asset management operations Sound understanding of IT software and infrastructure Ability to work independently and with others Extremely organised with strong time-management skills GCS is acting as an Employment Business in relation to this vacancy. More ❯

requires proven ability to influence cross-functional teams, both with and without formal authority, within a matrixed organization. How will you make an impact? Lead consulting projects to drive process improvement and ensure business readiness for optimal adoption and utilization of NICE self-service and AI solutions. Consult with clients to understand their current business and technical processes … business requirements and best practices are fully captured. Develop and deliver presentations to demonstrate the value and capabilities of our software solutions. Analyze client data to identify opportunities for process improvement, increased software adoption, and AI-driven insights. Have you got what it takes? Minimum of 5 years of consulting or customer successes experience in self-service or … service channels (e.g., Google Dialog Flow). Experience with generative AI in the customer service domain is a plus. IVR/Routing/ACD experience preferred. Experience in business process improvement and customer success. Proven ability to independently handle senior executive audiences and stakeholders, provide thought leadership, and gain strategic partnerships. Led project teams and demonstrated operational performance More ❯

will report to the Operations Manager and will assist in developing and maintaining operational controls and processes in place for running the business applications in-life and driving Continuous Improvement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations Support Analyst, you will work … and implement effective operations across the landscape Role Responsibilities Routine Procedures Monitor daily service operations and identify urgent requests Handle incidents and manage escalations Conduct routine checks to identify process defects Reporting Support the creation of routine reporting packs and dashboards for internal stakeholders, utilising and defining performance metrics - Service Level Agreements (SLAs) etc Conduct Analysis utilising tools such … as Excel or PowerBI, to identify trends and opportunities for both system optimisation and improvement in operational performance Continuous Improvement - Operations process optimisation Proactively identify opportunities for process improvement Define problem statements, objectives and requirements Analyse options and support in providing recommendations Drive the delivery of small Improvement initiatives Process Documentation Documentation of More ❯

to hear from you! About the role As Sr Manager, Account Operations this is a key role in the organisation as the client seeks to improve engagement, system uptake, process and global policy adherence and compliance; with an additional focus on quality measures and identification of business process improvements across the use of their MarTech Platforms - specifically their … partly from home but also at the client's regional HQ/office in Slough, however travel to ICP offices in London will also be required. This Systems and Process Success Manager Owner role is to be a primary driver of policy process, user engagement and adoption across a key MarTech system used by our client, and to … support business adherence and quality for the creation and review of marketing materials. To also identify areas of improvement in the system, process, information capture and learnings that will result in improved quality and performance outcomes. The primary platform around which this role revolves is validated and provides Project Planning & Tasking, Workflow Management, Review & Approval functionality (including digital More ❯

and high-performing applications and services. A Little More About Your Role This role will be responsible for managing a wide range of critical functions, including production application support, process improvement as it pertains to Operations Support, key performance indicators, employee experience, ensuring Service Level Agreements are met, interface with our managed service provider with responsibility for the … and maintain the monthly operations scorecard with insights, preparing for executive leadership briefings with a data-driven approach. Work closely with software managed service providers to ensure SLA adherence, process improvements, improvement of first call resolution of tickets, and ongoing training for the Service Desk. Coordinate with cross-functional teams to investigate and resolve application issues and outages … promptly, identifying trends and implementing process improvements. Support the lead on the Change Advisory Board (CAB) process, understanding upcoming production impacts, and implementing appropriate production governance processes to ensure high quality and proactively reduce incidents. Develop strategies to enable employees to self-serve issues by collaborating with the OneIT organization, Organizational Change Management (OCM) team, and other enabling More ❯

both Centre needs and Group standards Communicate technical concepts clearly to non-technical stakeholders Facilitate training, support adoption of IT processes, and monitor performance metrics Contribute to the continuous improvement of ITs partnership model with Centres Why McArthurGlen? Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25% Wellbeing Allowance: Claim towards yoga, gym … of networking (WAN/LAN) and end-user computing Analytical, strategic thinker with a proactive and customer-centric mindset Comfortable managing multiple projects and navigating ambiguity Skilled in documentation, process improvement, and cross-functional collaboration What to expect We commit to replying to all applications, feel free to get in touch if youd like an update You will … you to meet as many people as you can during the recruitment process. Were also aware that your time is precious, so aim to keep to a two-stage process wherever we can Be part of something extraordinary... At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and More ❯

both Centre needs and Group standards Communicate technical concepts clearly to non-technical stakeholders Facilitate training, support adoption of IT processes, and monitor performance metrics Contribute to the continuous improvement of IT's partnership model with Centres Why McArthurGlen? Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25% Wellbeing Allowance: Claim towards yoga … of networking (WAN/LAN) and end-user computing Analytical, strategic thinker with a proactive and customer-centric mindset Comfortable managing multiple projects and navigating ambiguity Skilled in documentation, process improvement, and cross-functional collaboration What to expect • We commit to replying to all applications, feel free to get in touch if you'd like an update • You … to meet as many people as you can during the recruitment process. We're also aware that your time is precious, so aim to keep to a two-stage process wherever we can Be part of something extraordinary At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and More ❯

improvements to our customer acquisition workflow and build business cases to invest in scalable solutions. • Write Shipper Communication content and work closely with Marketing team to get approvals. • Lead process improvement workstreams to improve lead-to-launch conversion rate and time-to-launch across the pipeline. • Drive program objectives – operationalize launch plans by ensuring stakeholders are aligned to … processes that will enable the business’ growth in volume, complexity, and geographic dispersion while still maintaining a high bar for the customer experience. • Develop clear and thorough program/process launch announcements for impacted internal and external stakeholders, including program announcement, FAQs, and program resource guides. A day in the life Working independently and autonomously analyzing data for EU … Shippers (UK, FR, IT, ES) and driving process improvement plans to improve shipper experience. Collaborating with Marketing, Business, Product & Tech to drive change. About the team Client Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last More ❯

improvements to our customer acquisition workflow and build business cases to invest in scalable solutions. • Write Shipper Communication content and work closely with Marketing team to get approvals. • Lead process improvement workstreams to improve lead-to-launch conversion rate and time-to-launch across the pipeline. • Drive program objectives – operationalize launch plans by ensuring stakeholders are aligned to … processes that will enable the business’ growth in volume, complexity, and geographic dispersion while still maintaining a high bar for the customer experience. • Develop clear and thorough program/process launch announcements for impacted internal and external stakeholders, including program announcement, FAQs, and program resource guides. A day in the life Working independently and autonomously analyzing data for EU … Shippers (UK, FR, IT, ES) and driving process improvement plans to improve shipper experience. Collaborating with Marketing, Business, Product & Tech to drive change. About the team Client Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last More ❯

Job title : Business Process Analyst - IT Location : London (Hybrid - 3 days in office, 2 days remote) PURPOSE OF ROLE We're working with an established insurance firm in the City of London seeking a Business Process Analyst with fluency in both spoken and written Mandarin. The role supports key transformation projects by analysing and improving business processes, enhancing … operational efficiency, and bridging the gap between business and IT. RESPONSIBILITIES Analyse and document insurance processes, identifying gaps and improvement areas Develop process maps and recommend optimisation strategies Gather and define business requirements, ensuring clarity and feasibility Use data to identify trends and provide actionable insights Support and manage business-led IT projects from concept to delivery Collaborate … to ensure smooth implementation DAY-TO-DAY Facilitate workshops and stakeholder discussions Map workflows, identify inefficiencies, and propose solutions Track project progress and support alignment with business goals Monitor process KPIs and performance metrics Produce clear documentation for business and technical teams EXPERIENCE 2-5 years in process analysis, business requirements, or data modelling Insurance sector experience preferred More ❯

the financial services industry, with digital innovation at the heart of our approach. Our practitioners work on a variety of projects which include design and delivery of operating models, process transformation and automation, cost reduction, structural reform, regulatory change and risk & control enhancement. The Capital Market Operations & Domain Solutions team recognises that our success in the industry is due … add real value and build credibility in the industry from an early stage. Assignments will be focused on all aspects of: Cost reduction/simplification Business architecture Digital and process transformation Controls efficiency and automation Regulatory impact assessment, gap analysis, design and implementation Connect to your skills and professional experience As a Consultant in Capital Market Operations & Domain Solutions … of the type of work you will support on include: Designing and implementing operating models; Analysing the cost base of banks/functions to identify cost reduction opportunities; Performing process modelling and target state process design; Supporting work streams on large scale technology programmes Performing regulatory impact assessments, gap analysis, design and implementations; Translating regulatory requirements into tangible More ❯

communication of performance against targets or to support review of outlooks (i.e. forecasts) and budgets Streamlining processes by finding automation wins or easier ways of doing things Driving forward process improvement-related activities for the benefit of the department Working with team members and wider the FP&A team to contribute to monthly financials review (MFR) meetings, Annual … e.g. OneStream, Workday, GSuite, Microsoft Office) Leveraging large datasets and bringing together different sources of data to bring insights to the business Investigating new technologies and tools and supporting process improvement workstreams Using business knowledge to enable work to be focussed on finance priorities Pushing the envelope of our capabilities via new data and automation Focusing on key … with teams internal and external to Finance Ability to coordinate a complex set of inputs with different drivers, timelines and priorities and bring it together in a story Continuous improvement and change-agility mindset Where and how you'll work This is a permanent position based in our Nottingham office. Our hybrid working model offers you the flexibility to More ❯

Team, your role is to ensure accurate & timely production of Impact Assessments, documentation of required business outcomes (in line with contractual Service Measures and Key Performance Indicators), create Business Process documentation and provide second line support to EMR operations. Reporting to the EMRS Change Manager, your primary role will be facilitation of scoping and requirements workshops to develop the … business cases, Business Requirements, Business Process Models and wire frame models where appropriate. In particular you will ask the right questions to understand the real business need or problem and are comfortable challenging and influencing when necessary. Additional responsibilities will include mentoring of the Business Analysts, supporting the Change Manager where necessary and acting as key points of contact … conclusion. You will: Provide appropriate assessment of system, policy change impacting EMRS and support effective governance running the programme of change for EMRS. Participate in the assurance and approvals process, working closely with LCCC, ESC, BSC, NESO and third Party Service Providers. Support product sub-teams, providing advice, working closely with internal and external stakeholders including BSC, Ofgem, DESNZ More ❯

Your key skills and capabilities: Excellent communication and stakeholder management skills - able to translate complex ideas for both technical and non-technical audiences Business analysis, requirements gathering, and documentation Process and system analysis, process improvement, as-is and to-be process mapping, UML diagrams Problem-solving skills with the ability to develop solutions collaboratively with clients More ❯

teams to design technical solutions that meet business needs. Ensure that solutions are scalable, maintainable, and align with the company's technical architecture. Create detailed documentation, including use cases, process flows, and data models. 3. Project Management: Assist in the planning and execution of projects, ensuring they are delivered on time and within scope. Coordinate with cross-functional teams … communication and ensure that all parties have a clear understanding of project goals and requirements. Conduct regular meetings and presentations to keep stakeholders informed of project status. 6. Continuous Improvement: Identify opportunities for process improvement and automation. Stay up-to-date with industry trends and emerging technologies that could benefit the organisation. Provide recommendations for enhancing existing More ❯

to join our Customer Operations function. This role is embedded within the Payments and Collections function and plays a crucial part in using data to identify trends, support operational improvement, and deliver better outcomes for our customers and frontline teams. This role suits someone who thrives on making data accessible and actionable, with excellent SQL skills, a strong eye … for process efficiency, and a natural ability for storytelling through data. You'll be expected to work closely with operational leaders to uncover insights and recommend improvements, while also collaborating with the central Data team to ensure scalable, reliable reporting. Key Stakeholders: Senior Leader Heads of Departments Tech Leadership Payment and Collections Teams Customer Operations Teams Compliance, Risk & Regs … historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt exposure • Present findings on seasonal or customer-segment payment behaviours, highlighting opportunities for process optimisations • Work closely with the finance team to ensure operational and financial outputs are aligned. Process Improvement & Automation • Identify manual or repetitive data preparation tasks and collaborate More ❯

Business Analyst - Inside IR35 6 Months Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes to support efficiency and automation goals. Develop and maintain detailed process maps … and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow development, and process improvement initiatives. Solid understanding of Agile methodologies and More ❯

Business Analyst - Inside IR35 6 Months Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes to support efficiency and automation goals. Develop and maintain detailed process maps … and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow development, and process improvement initiatives. Solid understanding of Agile methodologies and More ❯

technology solutions. You'll work closely with stakeholders to gather requirements, analyze processes, and ensure that technical solutions meet business goals. You will also assist in identifying areas for process improvement, creating detailed documentation, and supporting project implementation to drive business efficiency. Minimum Qualifications Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. Certified … equivalent certification is a plus. Strong understanding of software development life cycle (SDLC) methodologies. Skills Excellent communication and stakeholder management skills. Analytical and problem-solving skills. Proficiency in business process modeling and data analysis. Familiarity with project management software (e.g., JIRA, Trello). Knowledge of SQL and database management. Ability to translate business requirements into technical specifications. Expertise in … creating functional specifications and business process diagrams. Strong documentation and presentation skills. Familiarity with Agile, Scrum, and Waterfall methodologies. Strong attention to detail and ability to work independently. Experience Minimum 3-5 years of experience as a Business Analyst in an IT environment. Proven experience working with cross-functional teams. Experience in requirements gathering, analysis, and process optimization. More ❯

worldwide. The Opportunity: Accounts Receivable Specialist This role is all about keeping our cash flow healthy and our clients happy. You'll own the end-to-end accounts receivable process from invoicing to collections, reconciliations, and reporting - playing a critical role in minimising bad debt and maintaining strong customer relationships. What You'll Do: • Manage invoicing, cash collection, and … billing queries, disputes, and credit notes with professionalism • Maintain accurate customer records and AR reports • Collaborate closely with Sales, Support and Finance teams • Support month-end close and continuous improvement initiatives • Contribute to customer meetings and internal process development • Help shape finance best practices across our global operations What You Bring: • Experience in Accounts Receivable or similar finance … and confident working independently • Strong Excel skills and ideally familiarity with NetSuite • A collaborative, customer-focused mindset • Analytical thinking and problem-solving abilities • A drive for continuous learning and process improvement • Experience in Accounts Receivable or similar role. • Excellent customer service skills, with a polite, tactful, and firm manner. • Confidence, professionalism, and perseverance. • Strong Microsoft Excel skills. • Excellent More ❯

worldwide. The Opportunity: Accounts Receivable Specialist This role is all about keeping our cash flow healthy and our clients happy. You’ll own the end-to-end accounts receivable process from invoicing to collections, reconciliations, and reporting - playing a critical role in minimising bad debt and maintaining strong customer relationships. What You’ll Do: • Manage invoicing, cash collection, and … billing queries, disputes, and credit notes with professionalism • Maintain accurate customer records and AR reports • Collaborate closely with Sales, Support and Finance teams • Support month-end close and continuous improvement initiatives • Contribute to customer meetings and internal process development • Help shape finance best practices across our global operations What You Bring: • Experience in Accounts Receivable or similar finance … and confident working independently • Strong Excel skills and ideally familiarity with NetSuite • A collaborative, customer-focused mindset • Analytical thinking and problem-solving abilities • A drive for continuous learning and process improvement Essential: • Experience in Accounts Receivable or similar role. • Excellent customer service skills, with a polite, tactful, and firm manner. • Confidence, professionalism, and perseverance. • Strong Microsoft Excel skills. More ❯

worldwide. The Opportunity: Accounts Receivable Specialist This role is all about keeping our cash flow healthy and our clients happy. You’ll own the end-to-end accounts receivable process from invoicing to collections, reconciliations, and reporting - playing a critical role in minimising bad debt and maintaining strong customer relationships. What You’ll Do: • Manage invoicing, cash collection, and … billing queries, disputes, and credit notes with professionalism • Maintain accurate customer records and AR reports • Collaborate closely with Sales, Support and Finance teams • Support month-end close and continuous improvement initiatives • Contribute to customer meetings and internal process development • Help shape finance best practices across our global operations What You Bring: • Experience in Accounts Receivable or similar finance … and confident working independently • Strong Excel skills and ideally familiarity with NetSuite • A collaborative, customer-focused mindset • Analytical thinking and problem-solving abilities • A drive for continuous learning and process improvement Essential: • Experience in Accounts Receivable or similar role. • Excellent customer service skills, with a polite, tactful, and firm manner. • Confidence, professionalism, and perseverance. • Strong Microsoft Excel skills. More ❯

time and within scope Ensure business success and customer satisfaction through professional project and stakeholder management while always maximizing value creation - a 'win-win' mentality. Consistently contribute to internal process and team improvement initiatives within the SCADA Project Management team. Location The location of the position is in Kolding DK, Amsterdam NL or Hamburg DE, please expect to … would be an advantage. Knowledge & experience with design, specification, configuration and test of OT & IT. Demonstrated ability to engage & communicate well to teams & stakeholders A proactive, agile approach to process improvement and problem-solving. A positive attitude, good communication skills, and a willingness to learn and grow Eager to learn about new technologies & different business domains within renewable … to summer holidays we take a longer application period and won't start screening and inviting candidates till the week of August 11th. For more information about the recruitment process you are welcome to contact our recruiter Anne Vriesema via At Vattenfall we are convinced that diversity contributes to build a more profitable and attractive company and we strive More ❯

business environment. Key Responsibilities: Financial Reporting: Prepare and oversee monthly, quarterly, and annual financial statements, ensuring accuracy and compliance with accounting standards. Mergers & Acquisitions: Supported the financial due diligence process for mergers and acquisitions, analysing target company financials, identifying potential risks, and providing key insights to guide decision-making, ultimately contributing to successful integration and value realization. Consolidations: Preparing … manage the organization's cash flow, ensuring funds are available for operational needs. Business Partnering: Work closely with other departments to provide financial guidance and support strategic decision-making. Process Improvement: Identify opportunities for process and system improvements to increase efficiency and accuracy in financial reporting and analysis. Compliance and Audit: Ensure compliance with financial regulations and More ❯

business environment. Key Responsibilities: Financial Reporting: Prepare and oversee monthly, quarterly, and annual financial statements, ensuring accuracy and compliance with accounting standards. Mergers & Acquisitions: Supported the financial due diligence process for mergers and acquisitions, analysing target company financials, identifying potential risks, and providing key insights to guide decision-making, ultimately contributing to successful integration and value realization. Consolidations: Preparing … manage the organization's cash flow, ensuring funds are available for operational needs. Business Partnering: Work closely with other departments to provide financial guidance and support strategic decision-making. Process Improvement: Identify opportunities for process and system improvements to increase efficiency and accuracy in financial reporting and analysis. Compliance and Audit: Ensure compliance with financial regulations and More ❯