will report to the Operations Manager and will assist in developing and maintaining operational controls and processes in place for running the business applications in-life and driving Continuous Improvement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations Support Analyst, you will work … and implement effective operations across the landscape Role Responsibilities Routine Procedures Monitor daily service operations and identify urgent requests Handle incidents and manage escalations Conduct routine checks to identify process defects Reporting Support the creation of routine reporting packs and dashboards for internal stakeholders, utilising and defining performance metrics - Service Level Agreements (SLAs) etc Conduct Analysis utilising tools such … as Excel or PowerBI, to identify trends and opportunities for both system optimisation and improvement in operational performance Continuous Improvement - Operations process optimisation Proactively identify opportunities for processimprovement Define problem statements, objectives and requirements Analyse options and support in providing recommendations Drive the delivery of small Improvement initiatives Process Documentation Documentation of More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SearcHive Limited
strategic decision-making Revenue Recognition & Subscription Accounting Manage complex subscription revenue recognition under IFRS 15 standards Maintain accurate deferred revenue schedules and contract liability tracking Support month-end close process with focus on revenue accuracy and timing Work closely with Sales Operations on deal structuring and revenue impact Financial Planning & Budgeting Support annual budgeting process across all departments … Success teams on commercial analysis Provide financial support for new product launches and market expansion Support pricing analysis and contract profitability reviews Assist with due diligence for potential acquisitions ProcessImprovement & Controls Implement scalable accounting processes to support rapid growth Maintain strong internal controls and documentation for PE compliance Drive automation initiatives to improve efficiency and accuracy Support … problem-solving capabilities Personal Attributes: Detail-oriented with strong analytical mindset Excellent communication skills for cross-functional collaboration Ability to work in fast-paced, evolving environment Proactive approach to processimprovement Strong business acumen and commercial awareness What is Offered: Competitive salary + performance bonus Comprehensive benefits including private healthcare and pension Equity participation in high-growth business More ❯
both Centre needs and Group standards Communicate technical concepts clearly to non-technical stakeholders Facilitate training, support adoption of IT processes, and monitor performance metrics Contribute to the continuous improvement of IT's partnership model with Centres Why McArthurGlen? Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25% Wellbeing Allowance: Claim towards yoga … of networking (WAN/LAN) and end-user computing Analytical, strategic thinker with a proactive and customer-centric mindset Comfortable managing multiple projects and navigating ambiguity Skilled in documentation, processimprovement, and cross-functional collaboration What to expect • We commit to replying to all applications, feel free to get in touch if you'd like an update • You … to meet as many people as you can during the recruitment process. We're also aware that your time is precious, so aim to keep to a two-stage process wherever we can Be part of something extraordinary At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Liberty Wines
for user onboarding, account management, and remote support, while maintaining accurate documentation and user guides. Beyond day-to-day support, you will contribute to infrastructure changes, IT projects, and processimprovement initiatives. This includes identifying recurring issues, developing automation tools, and enhancing self-service capabilities to improve efficiency, reliability, and user experience across the organisation. Key Responsibilities Provide … larger upgrades Contribute to IT projects as required, including planning and supporting go-live activities Identify and analyse recurring issues and trends to recommend and implement sustainable resolutions Drive processimprovement initiatives across IT support functions, with a focus on efficiency, reliability, and user experience Develop and maintain automation tools or scripts to streamline repetitive tasks and reduce More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Cedar
Cedar are looking for an experienced Project Manager with a background in rail operations, change management, fleet cascade, and processimprovement? One of the UK's most recognisable and respected rail operators is looking for a dynamic and results-driven professional to lead critical transformation initiatives across its operational and fleet programmes. The role is long-term, hybrid … and outside IR35 About the Role: As a key member of the change delivery team, you will manage cross-functional projects that span fleet cascade, operational efficiency, and business process optimisation. This is a hands-on role requiring strong stakeholder engagement skills, operational awareness, and a sharp eye for detail. Key Responsibilities: Lead end-to-end project delivery across … of the cascade programme. About You: Proven experience delivering projects within the UK rail industry - preferably in operations, rolling stock/fleet, or change environments. Strong track record in processimprovement and business transformation. Excellent stakeholder management and communication skills. Ability to work across multiple workstreams in a dynamic and fast-paced environment. Prince2, APM or similar qualification More ❯
Participate in live troubleshooting sessions via conference bridge, coordinate resolution efforts, and escalate when necessary. Use logs, dashboards, and data dumps to pinpoint problematic components and develop mitigation strategies. ProcessImprovement & Automation: Drive continuous improvement by refining processes and procedures, contributing to internal projects, and identifying opportunities for automation-enhancing efficiency for both our team and our More ❯
London, England, United Kingdom Hybrid / WFH Options
Altum Consulting
Business Analyst. This role is central to a major finance transformation, including the implementation of SAP S/4HANA, integration of a Master Vendor Data tool, and ongoing global process standardisation initiatives. This is a varied, high-impact role for a proactive, curious, and self-driven analyst who thrives in a fast-paced, global, matrixed environment. You will collaborate … operations, IT, and project teams to support both day-to-day operations and strategic technology initiatives. Key Responsibilities Act as a key support to the Director of AP Global Process Ownership, helping manage both strategic and operational priorities. Gather business requirements and document current-state and future-state AP processes across multiple regions. Develop Business Requirements Documents, test scripts … SOPs, and process maps. Support SAP S/4HANA and other technology implementations, including execution and monitoring of test scripts. Assist with global AP standardization and integration of AP systems, including vendor master data. Collaborate closely with operations teams to address day-to-day challenges, including ad-hoc process mapping, integration support, and hypercare post-system rollout. Engage More ❯
london, south east england, united kingdom Hybrid / WFH Options
Altum Consulting
Business Analyst. This role is central to a major finance transformation, including the implementation of SAP S/4HANA, integration of a Master Vendor Data tool, and ongoing global process standardisation initiatives. This is a varied, high-impact role for a proactive, curious, and self-driven analyst who thrives in a fast-paced, global, matrixed environment. You will collaborate … operations, IT, and project teams to support both day-to-day operations and strategic technology initiatives. Key Responsibilities Act as a key support to the Director of AP Global Process Ownership, helping manage both strategic and operational priorities. Gather business requirements and document current-state and future-state AP processes across multiple regions. Develop Business Requirements Documents, test scripts … SOPs, and process maps. Support SAP S/4HANA and other technology implementations, including execution and monitoring of test scripts. Assist with global AP standardization and integration of AP systems, including vendor master data. Collaborate closely with operations teams to address day-to-day challenges, including ad-hoc process mapping, integration support, and hypercare post-system rollout. Engage More ❯
Overview The Business Analyst is responsible for identifying business needs and opportunities for improvement through effective analysis, documentation, and stakeholder collaboration. The role bridges the gap between business and technology teams, ensuring that solutions align with business goals and deliver measurable value. Responsibilities Work with stakeholders to gather, analyze, and document business requirements. Translate business needs into functional specifications … Contribute to project planning, scoping, and prioritisation efforts. Track and manage change requests and support impact analysis. Produce clear and concise documentation including BRDs, functional specs, user stories, and process flows. Act as a liaison between business units and IT throughout the project lifecycle. Qualifications Bachelor's degree in Business, Information Systems, or related field. Certification such as CBAP … Solving Team Collaboration Experience Proven experience in a Business Analyst role. Proficiency in tools such as Microsoft Excel, Visio, JIRA, Confluence, or similar. Experience documenting requirements, user stories, and process flows. Experience of working with Flexcube Experience with core banking systems Experience working in Agile/Scrum environments. Experience in change management or processimprovement initiatives. Industry More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
and investment modelling. Collaborating with accounting and data teams to ensure the accuracy of financial data. Building dashboards and financial models to support decision-making. Contributing to automation and processimprovement initiatives. What you'll need to succeed Part-qualified status in ACA, ACCA, or CIMA (or equivalent). 2+ years of relevant experience at a Fintech company More ❯
functional teams to define KPIs, design experiments, and uncover actionable insights Deliver clear, concise insights and recommendations to stakeholders using data visualizations and presentations Support data quality, governance, and processimprovement initiatives Qualifications Experience Relevant experience in a data analyst or business intelligence role Strong proficiency in SQL (joins, CTEs, window functions, optimization techniques) Advanced skills in Microsoft More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Digitail
key business decisions. This role is both strategic and operational —you’ll zoom in on details (invoices, reconciliations, data clean-up) and zoom out to improve systems (automation, dashboards, process design). A successful person in this role will help us move from reactive to proactive finance operations. Responsibilities Billing & Revenue Operations : Manage end-to-end customer billing, Accounts … Receivable follow-ups, and process automation, occasionally coordinating with Customer Success to resolve client billing issues. Financial Reporting & Reconciliation : support monthly reporting, reconciliations with external accountants, and ad hoc financial analysis & adjustments with leadership. Systems & ProcessImprovement : Lead scalable tooling and process enhancements across finance ops, with a focus on documentation and data quality. About You … mindset: you’re excited by the chance to take real ownership – when you see something that could work better, you run with it and make a visible impact Continuous improvement mindset: you enjoy bringing structure to messy workflows, untangling unclear handoffs, and making things run smoother for everyone involved Bonus – automation & systems: maybe you’ve set up a Zapier More ❯
key business decisions. This role is both strategic and operational —you’ll zoom in on details (invoices, reconciliations, data clean-up) and zoom out to improve systems (automation, dashboards, process design). A successful person in this role will help us move from reactive to proactive finance operations. Responsibilities Billing & Revenue Operations : Manage end-to-end customer billing, Accounts … Receivable follow-ups, and process automation, occasionally coordinating with Customer Success to resolve client billing issues. Financial Reporting & Reconciliation : support monthly reporting, reconciliations with external accountants, and ad hoc financial analysis & adjustments with leadership. Systems & ProcessImprovement : Lead scalable tooling and process enhancements across finance ops, with a focus on documentation and data quality. About You … mindset: you’re excited by the chance to take real ownership – when you see something that could work better, you run with it and make a visible impact Continuous improvement mindset: you enjoy bringing structure to messy workflows, untangling unclear handoffs, and making things run smoother for everyone involved Bonus – automation & systems: maybe you’ve set up a Zapier More ❯
london, south east england, united kingdom Hybrid / WFH Options
Digitail
key business decisions. This role is both strategic and operational —you’ll zoom in on details (invoices, reconciliations, data clean-up) and zoom out to improve systems (automation, dashboards, process design). A successful person in this role will help us move from reactive to proactive finance operations. Responsibilities Billing & Revenue Operations : Manage end-to-end customer billing, Accounts … Receivable follow-ups, and process automation, occasionally coordinating with Customer Success to resolve client billing issues. Financial Reporting & Reconciliation : support monthly reporting, reconciliations with external accountants, and ad hoc financial analysis & adjustments with leadership. Systems & ProcessImprovement : Lead scalable tooling and process enhancements across finance ops, with a focus on documentation and data quality. About You … mindset: you’re excited by the chance to take real ownership – when you see something that could work better, you run with it and make a visible impact Continuous improvement mindset: you enjoy bringing structure to messy workflows, untangling unclear handoffs, and making things run smoother for everyone involved Bonus – automation & systems: maybe you’ve set up a Zapier More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Digitail
key business decisions. This role is both strategic and operational —you’ll zoom in on details (invoices, reconciliations, data clean-up) and zoom out to improve systems (automation, dashboards, process design). A successful person in this role will help us move from reactive to proactive finance operations. Responsibilities Billing & Revenue Operations : Manage end-to-end customer billing, Accounts … Receivable follow-ups, and process automation, occasionally coordinating with Customer Success to resolve client billing issues. Financial Reporting & Reconciliation : support monthly reporting, reconciliations with external accountants, and ad hoc financial analysis & adjustments with leadership. Systems & ProcessImprovement : Lead scalable tooling and process enhancements across finance ops, with a focus on documentation and data quality. About You … mindset: you’re excited by the chance to take real ownership – when you see something that could work better, you run with it and make a visible impact Continuous improvement mindset: you enjoy bringing structure to messy workflows, untangling unclear handoffs, and making things run smoother for everyone involved Bonus – automation & systems: maybe you’ve set up a Zapier More ❯
business needs into technical requirements. Analyse financial data using the company's Data Platform , supporting both BAU and project delivery. Manage and resolve issues, ensuring timely problem-solving and process improvement. Lead small projects and oversee change requirements from initiation to delivery. Manage and coordinate offshore technical BA resources. Drive data quality and support the delivery of new finance More ❯
customer success stories, support the reference program, and contribute to case studies. Collaborate with Implementation to support seamless transitions from onboarding to long-term engagement. Contribute to internal playbooks, processimprovement initiatives, and team knowledge sharing. Required Qualifications Bachelor's degree in Education Technology, Data Analytics, Business, or a related field. 1-3 years of experience in Customer … we're dedicated to ensuring you feel well-prepared and self-assured as you embark on opportunities at Panopto. Recruiting tips are available from our team. The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently: Application Review Recruiter Call Video Interview & Assessment Hiring Manager Call Interview Loop More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Russell Tobin
projects. You will also be responsible for offering program-level support and enhancing operational efficiency. Responsibilities: Help conduct qualitative and quantitative analysis of projects post launch, identifying areas for improvement and providing feedback to the team Provide data-driven insights to inform and enhance decision-making Work with Systems Program Managers across multiple programs to support the needs of … audit of current workflow, etc. Provide support on the day-to-day execution of programs that require liaising with multiple cross functional partners Assist with developing the tech roadmap process ensuring it is fit-for-purpose and aligned with team goals and objectives Build collaborative cross-functional relationships with Operations, Product, Engineering, Data Science, among other teams Provide support … and communicating findings through clear data visualisation Preferred Qualifications: Degree in Data Analytics, Engineering, or other quantitative field Experience working with large scale dataset Experience working in operations or processimprovementMore ❯
projects. You will also be responsible for offering program-level support and enhancing operational efficiency. Responsibilities: Help conduct qualitative and quantitative analysis of projects post launch, identifying areas for improvement and providing feedback to the team Provide data-driven insights to inform and enhance decision-making Work with Systems Program Managers across multiple programs to support the needs of … audit of current workflow, etc. Provide support on the day-to-day execution of programs that require liaising with multiple cross functional partners Assist with developing the tech roadmap process ensuring it is fit-for-purpose and aligned with team goals and objectives Build collaborative cross-functional relationships with Operations, Product, Engineering, Data Science, among other teams Provide support … and communicating findings through clear data visualisation Preferred Qualifications: Degree in Data Analytics, Engineering, or other quantitative field Experience working with large scale dataset Experience working in operations or processimprovementMore ❯
West London, London, England, United Kingdom Hybrid / WFH Options
Huntress
MS Teams Provide in-session support (polls, break-out rooms, technical issues, document distribution) Support scheduling, training, and analytics for Operators in Europe Contribute to post-session debriefs and process improvements for the Digital Operators team Provide support via telephone, system, and email helpdesks Work in close partnership with the client and internal account teams to put forward recommendations … for processimprovement Maintaining accurate data on the business's ERP system. Experience Required Administrative experience highly desirable, with the ability to juggle workload Organised, analytical, and experienced of working on multiple projects simultaneously, with exceptional attention to detail Graduate education is desirable Strong communication, both verbally and in writing Logical thinker with the ability to prioritise workload … acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all More ❯
Hammersmith, London, United Kingdom Hybrid / WFH Options
Huntress
MS Teams Provide in-session support (polls, break-out rooms, technical issues, document distribution) Support scheduling, training, and analytics for Operators in Europe Contribute to post-session debriefs and process improvements for the Digital Operators team Provide support via telephone, system, and email helpdesks Work in close partnership with the client and internal account teams to put forward recommendations … for processimprovement Maintaining accurate data on the business's ERP system. Experience Required Administrative experience highly desirable, with the ability to juggle workload Organised, analytical, and experienced of working on multiple projects simultaneously, with exceptional attention to detail Graduate education is desirable Strong communication, both verbally and in writing Logical thinker with the ability to prioritise workload … acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all More ❯
reviews, uncover actionable insights, and support better data-driven decision-making across the UK Tax business. Communicate findings clearly to senior management to influence operational strategies. Identify opportunities for processimprovement and efficiency. Experience with Azure-based data pipelines or Databricks notebooks for data transformation and analysis. Complexity and Problem Solving Address diverse business challenges where analysis of More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Walters
prioritising tasks effectively under tight deadlines. Familiarity with SFIA Competency Framework skills such as Stakeholder Relationship Management (Level 5), Business Modelling (Level 5), Business Intelligence (Level 4), and Business ProcessImprovement (Level 5). What sets this company apart: This organisation stands out as a leader in deep technology innovation-dedicated to helping businesses grow by harnessing advanced More ❯
proposed sale transactions Establishing or integrating financial and business processes Working closely with clients in the preparation and issuance of written finance and accounting policies and procedures Conducting reporting processimprovement reviews to increase financial reporting accuracy Assist companies preparing for a sale to strategic and financial buyers by: Working closely with third parties constituents including board members More ❯
the requirements of the role. APPLY NOW and let's make it happen! Skills: Automated Testing, Coaching, Critical Thinking, Customer Service, Financial Systems, Intentional collaboration, Managing performance, Problem Solving, Process Improvements, Risk Management, Stakeholder Management, Team Management, Testing Strategies More ❯