Product Operations Jobs in London

26 to 27 of 27 Product Operations Jobs in London

Client Operations Specialist

City of London, London, United Kingdom
Hybrid / WFH Options
Novatus Global
do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. The Role: Client Operations Specialist Function: Product Operations. Location: London HQ Hybrid working and flexible hours: 4 days in the office and 1 WFH. The Client Operations Specialist is responsible … to maintain professional and proactive client relationships. A financial background and understanding of financial instruments, transactions, and regulatory reporting requirements would be highly desirable, however we also encourage product support professionals from a FinTech or RegTech background to apply. Key Responsibilities Serve as the first point of contact for BAU client requests: triage, prioritise, and escalate issues as … needed. Analyse ticket trends to identify recurring patterns, operational inefficiencies, or potential product issues. Maintain ongoing client relationships through regular communications, updates, and calls. Coordinate with Implementation and Engineering teams to ensure smooth resolution of complex issues. Execute operational processes, including running and validating BAU pipelines or other routine tasks, according to defined procedures. Monitor SLA compliance and More ❯
Posted:

Client Operations Specialist

London Area, United Kingdom
Hybrid / WFH Options
Novatus Global
do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. The Role: Client Operations Specialist Function: Product Operations. Location: London HQ Hybrid working and flexible hours: 4 days in the office and 1 WFH. The Client Operations Specialist is responsible … to maintain professional and proactive client relationships. A financial background and understanding of financial instruments, transactions, and regulatory reporting requirements would be highly desirable, however we also encourage product support professionals from a FinTech or RegTech background to apply. Key Responsibilities Serve as the first point of contact for BAU client requests: triage, prioritise, and escalate issues as … needed. Analyse ticket trends to identify recurring patterns, operational inefficiencies, or potential product issues. Maintain ongoing client relationships through regular communications, updates, and calls. Coordinate with Implementation and Engineering teams to ensure smooth resolution of complex issues. Execute operational processes, including running and validating BAU pipelines or other routine tasks, according to defined procedures. Monitor SLA compliance and More ❯
Posted:
Product Operations
London
Median
£55,000