client. The successful candidate will play a key role in shaping and delivering the client's strategy for customer communications across digital channels including SMS, email, pushnotifications, and in-app messaging. Key Responsibilities Lead a discovery phase to develop a product strategy for customer messaging and notifications, ensuring alignment with the client's digital journeys. … Consider Interconnected notification services integrated with existing banking channels. A rules engine to enable context-aware messaging. Content management system for messaging templates. Delivery mechanisms across SMS, email, push, and in-app channels. Customer preference … management aligned to regulatory requirements. Analytics and reporting to measure communications effectiveness. Essential Skills & Experience Strong experience in customer journeys and delivery mechanisms for SMS, email, pushnotifications, and in-app messaging. Deep knowledge of industry best practices in customer communications. Proven track record of conducting current state solution assessments and shaping future strategies. More ❯
client. The successful candidate will play a key role in shaping and delivering the client's strategy for customer communications across digital channels including SMS, email, pushnotifications, and in-app messaging. Key Responsibilities Lead a discovery phase to develop a product strategy for customer messaging and notifications, ensuring alignment with the client's digital journeys. … Consider Interconnected notification services integrated with existing banking channels. A rules engine to enable context-aware messaging. Content management system for messaging templates. Delivery mechanisms across SMS, email, push, and in-app channels. Customer preference … management aligned to regulatory requirements. Analytics and reporting to measure communications effectiveness. Essential Skills & Experience Strong experience in customer journeys and delivery mechanisms for SMS, email, pushnotifications, and in-app messaging. Deep knowledge of industry best practices in customer communications. Proven track record of conducting current state solution assessments and shaping future strategies. ... More ❯
Duration: 31/12/2025 Pay rate: £537 per day Inside IR35 Role Description: 1. Experience in customer journeys and delivery mechanisms for SMS, email, pushnotifications, and in-app messaging 2. industry best practices 3. current state solution assessments Key responsibilities include: - Working on a discovery phase to develop a product strategy for Messaging and … Notifications for the Bank. The aim of this phase is to produce a strategy for the Bank’s capabilities regarding customer communications for digital journeys (e-mail, SMS, device notifications). - Establish a distributed customer messaging and notification architecture to address current fragmentation and enhance customer experiences across our journey touchpoints. - A strategic solution should create an event … services that integrate with existing banking channels • a rules engine for context-aware messaging • a content management system for messaging templates • delivery mechanisms for SMS, email, pushnotifications, and in-app messaging • customer preference management for regulatory compliance • analytics and reporting for measuring communications effectiveness If you are interested in this position and would like to learn More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions Ltd
each contact.- Use behavioural data and audience insights to drive personalised engagement.- Ensure the model: Utilises a 360° customer view (UCP).Web Push/PushNotifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience- Proven experience in CRM, Martech, or … Customer Analytics roles.- Strong understanding of customer journey orchestration and segmentation.- Experience with decisioning engines, personalisation models, and data platforms.- Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies.- Analytical mindset with the ability to interpret data and drive actionable insights.- Excellent stakeholder management and communication skills.If you're interested in this role please send your More ❯
contact. - Use behavioural data and audience insights to drive personalised engagement. - Ensure the model: Utilises a 360° customer view (UCP). Web Push/PushNotifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience - Proven experience in CRM, Martech, or … Customer Analytics roles. - Strong understanding of customer journey orchestration and segmentation. - Experience with decisioning engines, personalisation models, and data platforms. - Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies. - Analytical mindset with the ability to interpret data and drive actionable insights. - Excellent stakeholder management and communication skills. If you're interested in this role please send More ❯
communication and collaboration skills. Additional Information Experience with offline storage, threading, and performance tuning. Knowledge of mobile security best practices. Familiarity with cloud messaging APIs and pushnotifications (e.g., Firebase Cloud Messaging, Apple Push Notification Service). Experience with continuous integration and continuous deployment (CI/CD) pipelines. Experience working in an Agile/Scrum More ❯
level digital assets including: Amex Mobile App, Web (MYCA, Home Page, Navigation, Loyalty & Benefits), Digital Commerce (Card and Merchant Offers), Push Channels (email, SMS, pushnotifications) and User Experience Design & Research. With our partners across the company, our objective is to become a more essential part of our customer's digital lives. The Senior Associate More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Matched Group
model. Experience with automated testing suites, like Jest or Mocha. Excellent problem-solving skills and the ability to think algorithmically. Experience with cloud message APIs and usage of push notifications. Knowledge of CI/CD pipelines, code signing, and deployment (App Store, Google Play). Understanding of secure coding practices. Excellent written and verbal communication skills For more More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Matched Group
model. Experience with automated testing suites, like Jest or Mocha. Excellent problem-solving skills and the ability to think algorithmically. Experience with cloud message APIs and usage of push notifications. Knowledge of CI/CD pipelines, code signing, and deployment (App Store, Google Play). Understanding of secure coding practices. Excellent written and verbal communication skills For more More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Matched Group
model. Experience with automated testing suites, like Jest or Mocha. Excellent problem-solving skills and the ability to think algorithmically. Experience with cloud message APIs and usage of push notifications. Knowledge of CI/CD pipelines, code signing, and deployment (App Store, Google Play). Understanding of secure coding practices. Excellent written and verbal communication skills For more More ❯
TestFlight/Play Console). ● Tooling: Vite , Turborepo (or Nx), shadcn/ui . ● Observability/monitoring: Sentry , Datadog , New Relic . ● Familiarity with native bridges, pushnotifications, deep links, OTA updates (Expo/CodePush). ● Performance profiling (Flipper, React Profiler) and offline-first patterns. How we work ● Agile: small squads, weekly releases, CI/CD. ● Quality More ❯
TestFlight/Play Console). ● Tooling: Vite , Turborepo (or Nx), shadcn/ui . ● Observability/monitoring: Sentry , Datadog , New Relic . ● Familiarity with native bridges, pushnotifications, deep links, OTA updates (Expo/CodePush). ● Performance profiling (Flipper, React Profiler) and offline-first patterns. How we work ● Agile: small squads, weekly releases, CI/CD. ● Quality More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Matched Group
model. Experience with automated testing suites, like Jest or Mocha. Excellent problem-solving skills and the ability to think algorithmically. Experience with cloud message APIs and usage of push notifications. Knowledge of CI/CD pipelines, code signing, and deployment (App Store, Google Play). Understanding of secure coding practices. Excellent written and verbal communication skills For more More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Matched Group
model. Experience with automated testing suites, like Jest or Mocha. Excellent problem-solving skills and the ability to think algorithmically. Experience with cloud message APIs and usage of push notifications. Knowledge of CI/CD pipelines, code signing, and deployment (App Store, Google Play). Understanding of secure coding practices. Excellent written and verbal communication skills For more More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Matched Group
model. Experience with automated testing suites, like Jest or Mocha. Excellent problem-solving skills and the ability to think algorithmically. Experience with cloud message APIs and usage of push notifications. Knowledge of CI/CD pipelines, code signing, and deployment (App Store, Google Play). Understanding of secure coding practices. Excellent written and verbal communication skills For more More ❯
join their team and take the lead on building out customer engagement and retention features across their mobile app. This includes everything from daily tracking and pushnotifications to weekly check-ins and in-app content delivery. This is a high-impact, product-facing role where you’ll work closely with cross-functional teams to deliver features … experiences Strong understanding of mobile testing (unit, integration, E2E) Retention & Product Skills Experience working on products with an emphasis on user retention , engagement , or behavior change Knowledge of push notification strategies , in-app messaging , and customer lifecycle design Comfortable collaborating with cross-functional teams (Product, Marketing, Clinical, etc.) Skilled in … writing clear technical specs and documentation Preferred Background in healthtech or consumer wellness apps Familiarity with tools like Braze , PostHog , Stripe Knowledge of privacy frameworks (e.g. GDPR), especially around notifications and tracking consent More ❯
join their team and take the lead on building out customer engagement and retention features across their mobile app. This includes everything from daily tracking and pushnotifications to weekly check-ins and in-app content delivery. This is a high-impact, product-facing role where you’ll work closely with cross-functional teams to deliver features … experiences Strong understanding of mobile testing (unit, integration, E2E) Retention & Product Skills Experience working on products with an emphasis on user retention , engagement , or behavior change Knowledge of push notification strategies , in-app messaging , and customer lifecycle design Comfortable collaborating with cross-functional teams (Product, Marketing, Clinical, etc.) Skilled in … writing clear technical specs and documentation Preferred Background in healthtech or consumer wellness apps Familiarity with tools like Braze , PostHog , Stripe Knowledge of privacy frameworks (e.g. GDPR), especially around notifications and tracking consent More ❯
join their team and take the lead on building out customer engagement and retention features across their mobile app. This includes everything from daily tracking and pushnotifications to weekly check-ins and in-app content delivery. This is a high-impact, product-facing role where you’ll work closely with cross-functional teams to deliver features … experiences Strong understanding of mobile testing (unit, integration, E2E) Retention & Product Skills Experience working on products with an emphasis on user retention , engagement , or behavior change Knowledge of push notification strategies , in-app messaging , and customer lifecycle design Comfortable collaborating with cross-functional teams (Product, Marketing, Clinical, etc.) Skilled in … writing clear technical specs and documentation Preferred Background in healthtech or consumer wellness apps Familiarity with tools like Braze , PostHog , Stripe Knowledge of privacy frameworks (e.g. GDPR), especially around notifications and tracking consent More ❯
london (city of london), south east england, united kingdom
Mason Alexander
join their team and take the lead on building out customer engagement and retention features across their mobile app. This includes everything from daily tracking and pushnotifications to weekly check-ins and in-app content delivery. This is a high-impact, product-facing role where you’ll work closely with cross-functional teams to deliver features … experiences Strong understanding of mobile testing (unit, integration, E2E) Retention & Product Skills Experience working on products with an emphasis on user retention , engagement , or behavior change Knowledge of push notification strategies , in-app messaging , and customer lifecycle design Comfortable collaborating with cross-functional teams (Product, Marketing, Clinical, etc.) Skilled in … writing clear technical specs and documentation Preferred Background in healthtech or consumer wellness apps Familiarity with tools like Braze , PostHog , Stripe Knowledge of privacy frameworks (e.g. GDPR), especially around notifications and tracking consent More ❯
products, our client is looking for a Campaign Optimisation Specialist to collaborate with marketing and data teams to monitor, evaluate, and optimise marketing campaigns across email, SMS, and push notifications. These marketing products are campaigns that are sold to their partner brands, allowing these brands to geotarget our client's customers and incentivise them to go into a More ❯
ROLE As a Senior CRM Executive, you'll play a hands-on role in delivering engaging, personalised communications that enhance the member experience across email, SMS, pushnotifications, and in-app messaging. Reporting into the Lifecycle CRM Lead, you'll manage and optimise automated and ad-hoc campaigns that drive engagement, retention, and renewal. This is a … in a dynamic, data-driven environment. KEY RESPONSIBILITIES Build and schedule lifecycle, transactional, and promotional campaigns across multiple channels using Braze. Create templates and assets (email, SMS, and push) that maintain brand consistency and are easily reusable by the wider team. Write compelling copy tailored to different audience segments and campaign objectives. Support the execution of automated journeys More ❯