1 to 25 of 44 SMS Jobs in London

and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate More ❯

and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate More ❯

strategists, account and campaign delivery teams, and multiple client stakeholders. Presenting regularly to clients and attending client meetings. Driving strategy across all channels and touchpoints, from email, push, and SMS to a connected communications plan encompassing digital media, including social, mobile, and website. Contributing to the broader team by sharing knowledge and fostering a learning culture. What Skills Will Help More ❯

your notice period? How did you hear about this role? Select If you provided a phone number, do you consent to receiving follow-up communication via text message (or SMS message) regarding your application status? Select If yes, you can always opt-out by replying STOP. More ❯

for experimentation and automation Scale our testing velocity and optimization processes as we grow Execute Marketing Automation Lead marketing automation - hands-on setup, management, and optimization of email and SMS campaigns across platforms Build and test automation workflows for lead nurturing, onboarding, win-back sequences, and lifecycle marketing Create and execute promotional campaigns, discount offers, and conversion-driving initiatives Segment More ❯

experience from pre-event planning through to on-site coordination and post-event follow-up. Your role will involve: Support the execution and optimisation of CRM campaigns across email, SMS, and in-app channels. Produce high-quality written content for landing pages and blog articles to support broader SEO goals and increase organic visibility. Collaborate with the content and SEO More ❯

BAU activity Use customer data to build audience segments and automation workflows in Bloomreach Act as the internal expert on Bloomreach, supporting best practice usage across channels including email, SMS, push, and in-app Refine and document CRM processes to reduce errors and improve efficiency Work with internal stakeholders to understand campaign requirements and prioritise accordingly Identify and resolve issues More ❯

BAU activity Use customer data to build audience segments and automation workflows in Bloomreach Act as the internal expert on Bloomreach, supporting best practice usage across channels including email, SMS, push, and in-app Refine and document CRM processes to reduce errors and improve efficiency Work with internal stakeholders to understand campaign requirements and prioritise accordingly Identify and resolve issues More ❯

Oversee the creation and execution of multi-campaign delivery utilising email, push notifications, in-app and web activity as well as identifying and launching new channels e.g. Whatsapp/SMS Instill a culture of test and learn by championing a robust testing plan to enable rapid experimentation and continuous improvement Lead and mentor CRM team, comprising of 5 individuals across More ❯

marketing requirements for experimentation and automation Scale our testing velocity and optimization processes as we grow Execute Marketing Automation Lead marketing automation - setup, management, and optimization of email and SMS campaigns Build and test automation workflows for lead nurturing, onboarding, win-back sequences, and lifecycle marketing Create and execute promotional campaigns, discount offers, and conversion-driving initiatives Segment audiences and More ❯

departments and ensuring campaigns are fulfilled by relevant teams within the time frame Design and optimise automated onboarding, retention and reactivation campaigns across multiple channels (push, in-app, email, SMS) Executing, analyzing, and reporting on campaign effectiveness through various data platforms, suggesting, AB testing and implementing new strategies to improve campaign performance Monitor country by country performance data and use More ❯

departments and ensuring campaigns are fulfilled by relevant teams within the time frame Design and optimise automated onboarding, retention and reactivation campaigns across multiple channels (push, in-app, email, SMS) Executing, analyzing, and reporting on campaign effectiveness through various data platforms, suggesting, AB testing and implementing new strategies to improve campaign performance Monitor country by country performance data and use More ❯

term loyalty. This is a critical leadership role at the intersection of performance, product, and customer experience. You'll define how we use messaging to engage customers across Email, SMS, and Push, but also how we drive impact beyond comms-through smart journey design, seamless onboarding, activation flows, and high-leverage referral programs. You'll partner closely with our Growth More ❯

and insight-sharing-in tight collaboration with the growth squad, lifecycle marketing, product, analytics, creative, design, and product marketing. You Will: Lead lifecycle experimentation projects across email, push notifications, SMS and in-app messaging with a focus on improving activation, engagement, and retention. Launch A/B tests in Braze-including hypothesis creation, copywriting, audience targeting, and QA. Provide clear More ❯

and Asia. As a personalization agency, we bridge the gap between creative, marketing, and strategy. We specialize in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS), and MarTech implementations. We work with 50+ clients, ranging in size from companies like YETI, Upside, and Nutrafol to established marquee brands like A+E Networks, Afterpay, and Stanley Black & Decker. More ❯

and Asia. As a personalization agency, we bridge the gap between creative, marketing, and strategy. We specialize in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS), and MarTech implementations. We work with 50+ clients, ranging in size from companies like YETI, Upside, and Nutrafol to established marquee brands like A+E Networks, Afterpay, and Stanley Black & Decker. More ❯

Do Own CRM planning and execution for a group of markets, including campaign strategy, channel mix, and messaging cadence. Design, build, and deploy campaigns across lifecycle stages using Email, SMS, and Push-ensuring quality, consistency, and performance. Partner cross-functionally with performance, product, creative, data, and regional teams to align CRM with broader growth priorities. Mentor analysts and support cross More ❯

experience in using data to come up with executive summaries and business cases that drive decision-making and investments Experience and/or understanding of the CPaaS industry and SMS Experience driving growth through technology and product integrations is a major plus. We are looking for a professional with business experience that can understand how to utilize Meta's products More ❯

customer trust and loyalty. Your content will be accessible, concise, on-brand, and easy to localize, ensuring a seamless experience across platforms. You'll also ensure that transactional communications (SMS, push, email) are effective and support users in creating and tracking their transfers. Collaborate with the content design team, primarily based in Seattle, to ensure consistency in messaging and terminology More ❯

customer trust and loyalty. Your content will be accessible, concise, on-brand, and easy to localize, ensuring a seamless experience across platforms. You'll also ensure that transactional communications (SMS, push, email) are effective and support users in creating and tracking their transfers. Collaborate with the content design team, primarily based in Seattle, to ensure consistency in messaging and terminology More ❯

promotional plans for each key eCommerce season. Review and enhance existing processes to improve engagement, effectiveness, and efficiency. Oversee customer journeys using the HeliosX CRM tool (Braze), including email, SMS, push notifications, and in-app messages. Plan, implement, and report on major CRM initiatives. Optimise and maintain our suite of transactional communications. Lead the launch of a new CRM program More ❯

sales activities. Arrange meetings for the CEO, either virtually or in person. Develop personalized verbal pitches tailored to different targets. Follow a sales process involving LinkedIn connection requests, email, SMS messaging, and proactive calls. Maintain a sales pipeline by staying highly organized and persistent. Research potential customers using available resources. Identify prospects and market trends through outbound techniques. Assist in More ❯

and previous performance Briefing and testing new functionalities for the website with the development agency, continuously optimising mobile and desktop websites Plan and execute a CRM strategy for Email, SMS and Loyalty, and provide day to day support for digital marketing agencies and CRO teams on plans and deliverables Maintain regular communication with the Customer Service Lead and cross-functional More ❯

helps over 150,000 businesses - get found, get chosen, and deliver unforgettable customer experiences. Businesses trust Birdeye to: Drive more reviews and improve online visibility Engage customers through webchat, SMS, and social Gain real-time insights into customer sentiment Optimize every part of the customer journey We're backed by Silicon Valley's biggest names - including Salesforce's Marc Benioff More ❯

timing to deliver 1:1 messages that truly resonate. With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than More ❯