1 to 25 of 51 SMS Jobs in London

to our marketing strategies to inform the Marketing creative teams. As an experienced CRM tool user, you will build and execute multi-channel integrated campaigns, using a combination of SMS, DM, Outbound and Email deliveries, utilising dynamic content and automation where possible to deliver exceptional messages to our customers. You will work closely with digital teams to ensure we have … channel executions, whilst delivering exceptional experiences to our customers. Analysis, segmentation and targeting of customers within internal database Planning, creating and executing multi-channel, automated campaigns, including email, postal, SMS and outbound. Covering all CRM aspects of the campaign, from data brief to post campaign reporting where required Execution of multi-campaign testing programmes within campaign builds Ensuring activity is More ❯

of affiliate customers and partners. Collaborate with wider marketing, product, and affiliate teams to align CRM plans with broader business objectives. Plan, build, and deliver multichannel CRM campaigns (email, SMS, push notifications, in-app messaging) with a focus on relevance and performance. Manage the full campaign lifecycle: briefing, creative coordination, audience segmentation, setup, testing, deployment, and analysis. Fostering a data More ❯

acquisition Implement and manage dynamic segmentation strategies to ensure relevance and effectiveness of communications. Campaign Management & Automation: Lead the planning, execution, and optimization of multi-channel CRM campaigns (email, SMS, push notifications, website personalization). Leverage CRM automation platforms to create triggered, personalized communications and automated player flows. Develop and manage promotional campaigns, bonus offers that drive engagement and retention More ❯

intelligent, personalised and automated. We're looking for a CRM Manager to join the marketing team and lead that transformation. You'll own our customer comms strategy across email, SMS and letter - designing clear, thoughtful journeys that guide people through difficult moments with care and clarity. You'll work closely with product, data and engineering to build scalable, adaptive experiences … rollout of our comms internationally - ensuring we maintain consistency, empathy and impact at scale. In this role, you'll get to: Own our full customer communications strategy across email, SMS and letter Develop the foundations for our AI-led communications strategy in partnership with product, data and engineering Manage the rollout of comms updates across all markets, working closely with More ❯

and process improvement alongside our senior web and CRM specialists. Why you’ll thrive: Hands-on from day one – spin up WaaS sites, import lists, and build email/SMS workflows. Structured learning path – we’ll teach you the tech; you bring the curiosity and care. Detail beats drama – your calm, methodical style keeps projects moving and clients happy. Clear … Upload: Set up new CRM accounts using our snapshot templates Import contacts and lists as needed Build automations, forms, and pipelines using our CRM playbooks Upload and schedule emails, SMS, and workflows for campaigns Troubleshoot and report tech issues with the CRM platform Customer Support (WaaS & Hattie): Monitor support channels (Teamwork, WhatsApp) and respond to queries Solve basic tech and More ❯

and process improvement alongside our senior web and CRM specialists. Why you’ll thrive: Hands-on from day one – spin up WaaS sites, import lists, and build email/SMS workflows. Structured learning path – we’ll teach you the tech; you bring the curiosity and care. Detail beats drama – your calm, methodical style keeps projects moving and clients happy. Clear … Upload: Set up new CRM accounts using our snapshot templates Import contacts and lists as needed Build automations, forms, and pipelines using our CRM playbooks Upload and schedule emails, SMS, and workflows for campaigns Troubleshoot and report tech issues with the CRM platform Customer Support (WaaS & Hattie): Monitor support channels (Teamwork, WhatsApp) and respond to queries Solve basic tech and More ❯

and process improvement alongside our senior web and CRM specialists. Why you’ll thrive: Hands-on from day one – spin up WaaS sites, import lists, and build email/SMS workflows. Structured learning path – we’ll teach you the tech; you bring the curiosity and care. Detail beats drama – your calm, methodical style keeps projects moving and clients happy. Clear … Upload: Set up new CRM accounts using our snapshot templates Import contacts and lists as needed Build automations, forms, and pipelines using our CRM playbooks Upload and schedule emails, SMS, and workflows for campaigns Troubleshoot and report tech issues with the CRM platform Customer Support (WaaS & Hattie): Monitor support channels (Teamwork, WhatsApp) and respond to queries Solve basic tech and More ❯

digital marketing solutions, including consumer databases, public-facing websites, consumer preference & activity tracking solutions, multi-device consumer targeting tools, consumer segmentation & analytics, multi-channel consumer contact solutions (e-mail, SMS, mobile, etc). Experience in the creation of solutions for targeted marketing to consumers via 3rd-party channels including social media. Relevant experience and ability to articulate and define compelling More ❯

digital marketing solutions, including consumer databases, public-facing websites, consumer preference & activity tracking solutions, multi-device consumer targeting tools, consumer segmentation & analytics, multi-channel consumer contact solutions (e-mail, SMS, mobile etc) · Experience in the creation of solutions for targeted marketing to consumers via 3rd-party channels including social media · Relevant experience and ability to articulate and define compelling and More ❯

About The Role Motability Operations is seeking an experienced Product Owner to become an integral part of our Agile development team. In this role, you'll play a key part in driving the implementation and evolution of CRM capabilities and More ❯

to join our growing CRM team. This role is central to the execution and optimization of all customer communications-including lifecycle, transactional, and promotional campaigns-across email, push notifications, SMS, and in-app messaging. You'll support the end-to-end process of campaign delivery: building and QAing campaigns in our CRM platform (Customer.io), managing audience targeting and segmentation, monitoring … campaign strategy, performance analysis, and cross-functional collaboration with Product, Engineering, Content, and Data teams. What you'll be doing: Build, QA, and deploy omnichannel journeys across email, push, SMS, and in-app Execute lifecycle, transactional, and promotional campaigns Manage segmentation and targeting using behavioral, transactional, and engagement data Maintain campaign documentation, tracking, and reporting Collaborate with internal teams to More ❯

revenue Analyse sales and conversion data to improve performance Support the ecommerce roadmap, testing and briefing new functionalities Digital Marketing/CRM Develop and execute CRM strategies for email, SMS, and loyalty programmes Oversee digital marketing agencies and CRO teams on plans and deliverables Build and manage content across the website and digital channels Attend strategy meetings with key third More ❯

revenue Analyse sales and conversion data to improve performance Support the ecommerce roadmap, testing and briefing new functionalities Digital Marketing/CRM Develop and execute CRM strategies for email, SMS, and loyalty programmes Oversee digital marketing agencies and CRO teams on plans and deliverables Build and manage content across the website and digital channels Attend strategy meetings with key third More ❯

contact-centre industry on its head. We're building a multi-channel, AI-first contact-centre as a service platform that automates contact operations across voice, email, chat and SMS, enabling humans in the loop where necessary. Overview: We’re hiring for a Product Engineer (backend C# .net core) to join our founding team. The role will focus on backend More ❯

contact-centre industry on its head. We're building a multi-channel, AI-first contact-centre as a service platform that automates contact operations across voice, email, chat and SMS, enabling humans in the loop where necessary. Overview: We’re hiring for a Product Engineer (backend C# .net core) to join our founding team. The role will focus on backend More ❯

journey-building. CRM customer data reporting and analysis-tracking shopping behaviour of new and existing customers, building weekly, monthly, and yearly reports with actionable insights. Own and manage the SMS marketing strategy-planning, A/B testing, reporting, driving performance, and managing spend. Grow the database using both paid and organic tools (e.g., Meta lead generation, website data capture including … and efficient targeting and retargeting across all channels. Collaborate with the Ecommerce, Brand, and Digital Design teams on campaign planning, briefing, and execution. Manage relationships with our ESP (Ometria), SMS provider (Attentive), and loyalty provider (Yotpo). What we need from you: Analytical mindset and comfort working with customer data. 3+ years' experience in a similar CRM role. Experience managing More ❯

Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯

Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯

Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯

Cloud) with voice enablement through Genesys Cloud. Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems Outstanding communication skills is essential. The ability to communicate More ❯

Act as the primary contact for clients, leading strategic conversations, campaign planning sessions, and delivering actionable post-campaign insights. Campaign Management: Oversee multichannel CRM campaigns (email, push, in-app, SMS), driving continuous testing to optimise performance and customer experience. Data & Reporting: Monitor campaign performance and customer behaviour to develop post-campaign insights to drive continuous improvement. Cross-Functional Collaboration: Partner More ❯

Welcome, In-Life, Cross Sell, Win Back. Utilising client data and insight to determine audience strategies for campaigns and CRM programmes. Developing channel strategy for 121 channels (EM, DM, SMS, App, Web and Connected Paid media). Developing messaging plans and recommendations around personalisation. About you: Approximately 5 years of experience in a CRM role at an agency or in More ❯

the following will be of high value: B2B Multichannel Marketing Hubs or Marketing Automation/Orchestration products - significant advantage Domain expertise regarding one or more marketing channels (e.g. Email, SMS, Mobile Push) User research - including identifying user personas, prototyping, usability testing Collecting and analysing SaaS metrics Apply for this job indicates a required field First Name Last Name Email Phone More ❯

chances are you've crossed paths with Yotpo. We're all about eCommerce retention-helping brands of every size turn one-time shoppers into lifelong customers. Think loyalty programs, SMS and email marketing, and reviews-it's what we do best. Plus, we've got more tricks up our sleeve. With teams spread across the globe-from the US and … This role is London-based, with 3 days in our office and 2 days from home. Bonus Points For: Knowledge of e-commerce marketing and social media. Experience selling SMS, Email or other marketing communications products. Ability to uncover business pain points while delivering a solution. Savvy relationship builder and seasoned public speaker/presenter with the ability to persuade More ❯

Mission In the Email Marketing Specialist role, your mission is to improve customer lifetime value by designing, building, deploying and optimising our direct communications to customers, through email, WhatsApp, SMS and push. Delivers on a CRM strategy that improves the customer experience for Teya members, progressively improving our delivery with segmentation, communication design, personalisation, analytics and cross-channel synchronisation through … WhatsApp, SMS and through our product experience (including banners, push, content cards and more) Creates and manages CRM campaigns in HubSpot, designing workflows, creating A/B tests, analysing email performance, and optimising campaigns based on data insights Supporting the launch of new products and features, and activating CRM campaigns to existing members to drive cross-sell of Teya's More ❯