and continuously evolving their omni-channel CRM strategy to drive acquisition, engagement, loyalty, and long-term customer value. Key digital channels are primarily email—with a growing focus on SMS, web, and loyalty. You’ll lead the end-to-end process: from segmentation, campaign planning and deployment, to performance measurement and reporting. This is a hands-on role with clear More ❯
and continuously evolving their omni-channel CRM strategy to drive acquisition, engagement, loyalty, and long-term customer value. Key digital channels are primarily email—with a growing focus on SMS, web, and loyalty. You’ll lead the end-to-end process: from segmentation, campaign planning and deployment, to performance measurement and reporting. This is a hands-on role with clear More ❯
working and to contribute to our commercial performance. Braze expertise, strong people management and collaboration with cross-functional teams are key requirements to ensure our multi-channel campaigns (email, SMS, in-app/on-site, direct mail and more) across the entire lifecycle are executed successfully and meet business goals, such as increased player engagement, retention and lifetime value across More ❯
bit Assembler programming languages. Experience with C, REXX, Python is a plus Experience with Mainframe environment (TSO/ISPF, JCL etc) , IBM Mainframe z/OS internals (JES2, SMS, HSM); z/OS communications TCP/IP and VTAM and IBM Utilities (IEBGENER, etc.) Working knowledge of mainframe debugging tools : IPCS,XDC, FILEAID Coding experience in a multitasking, reentrant and More ❯
and previous performance Briefing and testing new functionalities for the website with the development agency, continuously optimising mobile and desktop websites Plan and execute a CRM strategy for Email, SMS and Loyalty, and provide day to day support for digital marketing agencies and CRO teams on plans and deliverables Maintain regular communication with the Customer Service Lead and cross-functional More ❯
scale, building strong relationships across our marketplace is essential. The Senior CRM Manager will be key to deepening funnel engagement and boosting lifetime value through targeted strategies across email, SMS, and WhatsApp - refining segmentation, shaping personalised journeys, and building loyalty that drives repeat behaviour. This role sits at the core of our growth strategy, powering better retention, relevance, and repeatability … you’ll do ● Lead the end-to-end CRM strategy - developing lifecycle communications that deepen engagement, drive order fulfillment, and build long-term value ● Deliver multi-channel campaigns (email, SMS, WhatsApp) - driving both successful supplier and customer-side outcomes across acquisition, retention, and loyalty ● Own customer segmentation - defining, evolving and activating cohorts across the funnel, in collaboration with stakeholders across … CRM or lifecycle marketing teams in fast-paced digital environments. Digital marketplace experience is valuable but not essential ● Deep understanding of CRM strategy and execution across key channels - email, SMS, WhatsApp - and how they contribute to customer growth and retention ● Highly data-literate with a test-and-learn mindset; comfortable using segmentation, cohort analysis and campaign data to optimise performance More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Materials Market
scale, building strong relationships across our marketplace is essential. The Senior CRM Manager will be key to deepening funnel engagement and boosting lifetime value through targeted strategies across email, SMS, and WhatsApp - refining segmentation, shaping personalised journeys, and building loyalty that drives repeat behaviour. This role sits at the core of our growth strategy, powering better retention, relevance, and repeatability … you’ll do ● Lead the end-to-end CRM strategy - developing lifecycle communications that deepen engagement, drive order fulfillment, and build long-term value ● Deliver multi-channel campaigns (email, SMS, WhatsApp) - driving both successful supplier and customer-side outcomes across acquisition, retention, and loyalty ● Own customer segmentation - defining, evolving and activating cohorts across the funnel, in collaboration with stakeholders across … CRM or lifecycle marketing teams in fast-paced digital environments. Digital marketplace experience is valuable but not essential ● Deep understanding of CRM strategy and execution across key channels - email, SMS, WhatsApp - and how they contribute to customer growth and retention ● Highly data-literate with a test-and-learn mindset; comfortable using segmentation, cohort analysis and campaign data to optimise performance More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Materials Market
scale, building strong relationships across our marketplace is essential. The Senior CRM Manager will be key to deepening funnel engagement and boosting lifetime value through targeted strategies across email, SMS, and WhatsApp - refining segmentation, shaping personalised journeys, and building loyalty that drives repeat behaviour. This role sits at the core of our growth strategy, powering better retention, relevance, and repeatability … you’ll do ● Lead the end-to-end CRM strategy - developing lifecycle communications that deepen engagement, drive order fulfillment, and build long-term value ● Deliver multi-channel campaigns (email, SMS, WhatsApp) - driving both successful supplier and customer-side outcomes across acquisition, retention, and loyalty ● Own customer segmentation - defining, evolving and activating cohorts across the funnel, in collaboration with stakeholders across … CRM or lifecycle marketing teams in fast-paced digital environments. Digital marketplace experience is valuable but not essential ● Deep understanding of CRM strategy and execution across key channels - email, SMS, WhatsApp - and how they contribute to customer growth and retention ● Highly data-literate with a test-and-learn mindset; comfortable using segmentation, cohort analysis and campaign data to optimise performance More ❯
and data-driven decision-making. iGaming experience is essential, with Ontraport experience preferred. This job can be done remotely within the UK. Responsibilities Lead end-to-end email and SMS campaigns : From strategic planning to QA, deployment, and post-campaign analysis. Drive results with data : Analyze performance, identify trends, and deliver actionable insights to improve ROI. Optimize with segmentation and More ❯
Bring Solid experience as a Product Owner or Product Manager in Agile environments. Proven track record delivering CRM implementations and enhancements. Knowledge of multi-channel customer communications (email, push, SMS, in-app). Confident in backlog management, prioritisation, and stakeholder engagement. Comfortable using Agile tooling (JIRA, Confluence, Miro). Understanding of software development lifecycles (technical knowledge helpful but not essential More ❯
experience from pre-event planning through to on-site coordination and post-event follow-up. Your role will involve: Support the execution and optimisation of CRM campaigns across email, SMS, and in-app channels. Produce high-quality written content for landing pages and blog articles to support broader SEO goals and increase organic visibility. Collaborate with the content and SEO More ❯
platform capabilities, and channel providers. This pivotal role will act as the central business lead for the CRM stack — including platforms like Optimove and FLOWS, push notifications (e.g. Braze), SMS, and other supporting tools — with the core mission to ensure technical reliability, data-driven performance, and strategic alignment across Casino and Sportsbook verticals. Sitting outside the CRM execution team, this … playbooks, and platform enablement sessions. Ensure consistent campaign tracking and performance tagging across markets. CRM Channel Service Provider Management Manage relationships with key channel vendors: push notification (e.g. Braze), SMS providers, email deliverability partners. Monitor performance metrics such as delivery rates, latency, and user engagement for each provider. Coordinate integrations, upgrades, and support tickets with each vendor. Ensure SLAs are More ❯
City of London, London, United Kingdom Hybrid / WFH Options
NetBet
platform capabilities, and channel providers. This pivotal role will act as the central business lead for the CRM stack — including platforms like Optimove and FLOWS, push notifications (e.g. Braze), SMS, and other supporting tools — with the core mission to ensure technical reliability, data-driven performance, and strategic alignment across Casino and Sportsbook verticals. Sitting outside the CRM execution team, this … playbooks, and platform enablement sessions. Ensure consistent campaign tracking and performance tagging across markets. CRM Channel Service Provider Management Manage relationships with key channel vendors: push notification (e.g. Braze), SMS providers, email deliverability partners. Monitor performance metrics such as delivery rates, latency, and user engagement for each provider. Coordinate integrations, upgrades, and support tickets with each vendor. Ensure SLAs are More ❯
insight-driven experiences. What you'll be doing Own the CRM roadmap and customer strategy - from onboarding through to retention and re-engagement Build and optimise journeys across email, SMS and app, using Salesforce (particularly Marketing Cloud) Set up smart segmentation and personalisation strategies that evolve with customer behaviour Lead loyalty initiatives and bring them to life through relevant, timely More ❯
the Product Manager, the Associate Product Manager will be joining a central customer experience team, managing the roll out of a global product portfolio across mobile, web, email, and SMS communications. The Associate Product Manager will work with international stakeholders, gathering requirements related to customer communications/messaging (email, SMS), ensuring that these are understood and briefed into production teams. … senior stakeholders and commercial teams. A data-driven approach to product development. Awareness of UX best-practice. Knowledge of A/B testing, product communications/messaging (email and SMS) is desirable. The perks include 25 days holiday + bank holidays. An extra day off for moving to a new house; 2 days off for your wedding; 3 days off More ❯
the Product Manager, the Associate Product Manager will be joining a central customer experience team, managing the roll out of a global product portfolio across mobile, web, email, and SMS communications. The Associate Product Manager will work with international stakeholders, gathering requirements related to customer communications/messaging (email, SMS), ensuring that these are understood and briefed into production teams. … senior stakeholders and commercial teams. A data-driven approach to product development. Awareness of UX best-practice. Knowledge of A/B testing, product communications/messaging (email and SMS) is desirable. The perks include 25 days holiday + bank holidays. An extra day off for moving to a new house; 2 days off for your wedding; 3 days off More ❯
with factories for FOB's and keep track of pricing from suppliers Responsible for ensuring all samples are developed to targeted deadlines, with the desired aesthetic Responsible for Prototypes, SMS and Pre-Production/QR requests and follow-up to factories Research materials, components, construction techniques and finishes Carry out visual research, sketches, Tech Packs and mock-ups/salpas More ❯
Using ad performance data, identify trends in winning ad concepts and ensure that we make variations/iterations. Create content (both visual + copy) for various marketing channels: email, SMS, and social media. Build and optimize email content, cadence, and segmentation strategy for all promotional, triggered, and transactional emails. Monitor website performance and propose improvements in design, content and experience. More ❯
The Team Our Customer Engagement & CRM team is a talented group of marketers delivering millions of post-sign-up communications via Email, SMS, and more. We focus on driving customer lifetime value, creating meaningful contact moments, and solving problems with data-driven strategies. It's a collaborative, innovative, and customer-centric environment. What we're offering you: Flexible hours and More ❯
The Team Our Customer Engagement & CRM team is a talented group of marketers delivering millions of post-sign-up communications via Email, SMS, and more. We focus on driving customer lifetime value, creating meaningful contact moments, and solving problems with data-driven strategies. It's a collaborative, innovative, and customer-centric environment. What we're offering you: Flexible hours and More ❯
Using ad performance data, identify trends in winning ad concepts and ensure that we make variations/iterations Create content (both visual + copy) for various marketing channels: email, SMS, and social media Build and optimize email content, cadence, and segmentation strategy for all promotional, triggered, and transactional emails Monitor website performance and propose improvements in design, content and experience More ❯
Remote, United Kingdom time type Full time posted on Posted Yesterday job requisition id R2139 The Company: Marigold is a leading cross-channel marketing platform, with solutions for email, SMS, loyalty, and personalization, helping brands transform their relationships with customers. As the trusted partner behind the world's most recognized brands, including Air New Zealand, Chipotle, Hiscox, KFC, Kraft Heinz More ❯
design test/control experiments, and drive insight-led enhancements to cure, recovery, and roll rates. Own the development and A/B testing of omni-channel engagement flows - SMS, email, push, app, IVR, and agent - informed by behavioral and risk signals. Lead strategy and oversight of third-party collections and debt recovery partners. Define SLAs, implement champion/challenger More ❯
seamless integration to unlock scalable results. At the forefront of this is Antares , our AI Sales Agent. Antares engages prospects instantly and intelligently across every channel—email, phone, WhatsApp, SMS, and web chat—responding in real time, booking tours, sending schedules, handling objections, and moving leads through the funnel without delay. It’s not a chatbot. It’s a sales More ❯
cleaning, spas, international flights & more that you choose depending on the year) Attractive company-led yearly workation abroad and team-led team-building events Omnisend is an email and SMS marketing platform built for ecommerce brands. With one-click integration to major ecommerce platforms, intuitive automation, and powerful email templates, we make sophisticated marketing effortless - no learning curve required. Award More ❯