Salesforce Business Analyst
London Area, United Kingdom
RP International
Salesforce Business Analyst Location: London - 2 days per week £350 per day inside IR35 The Salesforce Business Analyst plays a key role in guiding a scrum team through the delivery of multiple concurrent projects, from solution design to implementation and post-go-live support. This role requires strong business acumen to translate complex requirements into clear user stories … teams. Perform detailed analysis of system, data, and process dependencies. Collaborate with UI/UX designers to ensure WCAG 2.1 AA compliance. Assist with UAT for complex functionality. Maintain Salesforce expertise (Certified Administrator) and understanding of OmniStudio and the Salesforce ecosystem. Apply Scrum Product Owner principles and practices. Essential Skills Strong knowledge of Salesforce architecture and core … clouds (Service Cloud, Experience Cloud). Proficiency in Salesforce Classic and Lightning Experience. Familiarity with Lightning Web Components/Aura, APIs, and integration patterns. Experience in Case Management, Knowledge Management, and Contact Centre solutions. Understanding of DevOps processes and secure design principles. Nice to Have: Exposure to Einstein products, Agentforce, Data Cloud. Additional Salesforce certifications beyond those More ❯
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