1 to 25 of 321 Senior Services Delivery Manager Jobs in London

Senior Manager (Automation & Process Improvement) Salary: up to £100,000 + Bonus (circa 15%) Location: London (Hybrid) Are you looking to be a part of an organisation who is growing 30% YoY? Are you looking to play a major part in a large-scale business transformation? Do you … efficiency and improve client satisfaction. This role takes a lead on this. Key responsibilities include: Lead a team to optimise and automate processes. Oversee delivery through the whole project lifecycle; project manage operational improvement initiatives with a focus on people change to ensure adoption Develop and implement rapid improvement … Sigma tools to identify pain points and opportunities for improvement Key skills/experience: Experience leading process improvement projects within in Fund Administration/Services or Alternatives Experience delivering Robotic Process Automation projects Lean Six Sigma (Black or Green Belt) Consulting experience If this sounds of interest, please click 'Easy more »

Role : End User Services Operations Manager Location : West London – hybrid Salary : £70,000 – 85,000 + benefits We have a great opportunity with one of our FTSE100 clients looking for an End User Services Operations Manager to join them during an exciting period of transformation. You’ll be … for end user incidents and degradations in service, alongside operational command and control through compliance and focus on reduced incidents and fast recovery of services, including operational management of all end user vendors. The role: Ensure service delivery remains aligned to business needs by engaging with key stakeholders to … understand and shape business requirements for the short and long term Ensure that services and key processes meet SLAs Monitor and maintain end user systems and networks in line with required accreditations Use a strategic lense to ensure that the approach to delivering services takes the best advantage of market more »

B2B product vision and strategic roadmaps Continually assessing the competitive landscape, the needs of customers, stakeholders, and technical dependencies on our B2B products and services and defining feature requirements and the desired user experience Establishing excellent collaborative relationships with colleagues in Digital, IT and Networks teams in nexfibre/VMO2 … to drive the product roadmap to delivery, managing collaborators and regularly updating senior management on progress against landmarks Regularly sharing learning of the nexfibre B2B product set with the wider team, gathering and acting on feedback Managing B2B product capex and resource asks and ensuring these are factored more »

We are hiring for Account Manager - Sales (IT Software & Services) Location : Harrow The position of Account Manager is a strategic role within the business managing one of our major accounts on an international level supported by our internal delivery division and sales support. This role requires a … accounts. · Monitoring client satisfaction post sale and ensuring a high level of customer service internally. · Achieving monthly, quarterly and annual financial targets · Meeting with senior management for business planning. · Generating ideas for new revenue generation within large customers. · Possibility of leading an internal sales person to support the Account more »

Technical Architect Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills … 2022. Role The Technical Architect provides thought leadership and strategic guidance for customers' technical teams and also sets the technical direction for the Managed Services service support functions. The Technical Architect will understand all aspects of customers' and internal systems, from both a business and technical point of view.They are … are delivered in a cost effective and secure manner. Accountabilities: Maintain a thorough understanding of the strategic vision (set by the Head of Managed Services) for the shared service operation to set the long-term technical direction of the service. Ensure the team understand infrastructure and system characteristics, and create more »

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep … role is predominantly shifted within UK working hours (07:30 to 18:00) with no travel expected. However, due to the nature of the services provided, some flexibility around these hours will be required based on global delivery requirements. Duties/Responsibilities: • Provide application support across the Infor EAM …/add-ons • A thorough understanding of core Infor EAM concepts • Integration experience • A background of working within a support team providing Customer focused services • Outstanding Customer relationship building skills with the ability to grasp Customers’ needs and suggest timely solutions • Degree in Information Systems, Computer Science, related technical discipline more »

Senior Project Manager Role Overview: We are seeking a highly skilled and experienced Senior Project Manager with extensive experience in risk and issues management, to lead our Platform Modernisation Programme. This crucial role will involve overseeing the modernisation of our healthcare platforms, ensuring they meet current … of these projects. If you a seasoned Senior Project Manager wanting to make a significant impact on the delivery of healthcare services, then we want to hear from you. Role Scope: Full-Time Hours: This is a full-time position with a standard workweek of 37.5 hours. … Wellington Place, Whitehall Road (LS1 4AP). The Platform Modernisation Programme: The Platform Modernisation programme is a key initiative within the NHS England Data Services transformation portfolio. Its mission is to revolutionise the NHS's data platform estate. This will be achieved by streamlining the end-to-end data analytics more »

Product Manager (Senior Associate Level) - Financial Services Consultancy 🤝The Orbis Product Management Recruitment Team is currently working on a mandate to find a Product Manager for a Financial Services Consultancy. 🔍The consultancy have successful delivered significant transformations and product deliveries for an array of top-tier financial … services customers, and are now supporting an investment bank in on a capital markets equities trading platform. 👋The Product Manager (Senior Associate) will work onsite with the investment bank to lead on discovery, delivery, and client adoption of their equities trading platform. At this level, the Product … Manager will be expected to be hands on with engineering and delivery teams, as well as engaging with the client on high level strategy and roadmapping with stakeholders including the c-suite. 🙌A background working in consultancy, as well as extensive experience working in capital markets equities trading more »

Senior Product Manager | Deep Tech SaaS Scale-up | London/Hybrid Harmonic is thrilled to partner with a market-leading Deep Tech start-up in their search for a dynamic Senior Product Manager to spearhead new developments in the product team and drive the company's … industry benchmark for software development, supporting clients ranging from large corporations with over 1,000 developers to small startups in various industries, including financial services, health technology, retail, advanced engineering, and technology. The Role Are you a passionate and strategic Senior Product Manager with a vision to revolutionize … ensure successful launches that redefine the future of software development performance optimisation. Responsibilities: Shape and drive the product vision and strategy, collaborating closely with senior stakeholders across the business. Take ownership of defining, planning, and communicating new product features, roadmaps, backlogs, and success metrics. Conduct thorough market, competition, and more »

Description: Senior Manager, Institutional Client Analytics About Coalition Greenwich Coalition Greenwich is a leading analytics and business intelligence provider to the financial services industry. Our clients include Corporate and Investment Banks, Asset Managers, and Fintechs. We specialize in providing unique, high-value, actionable information to help our clients … the development of the IP and Analytics REQUIRED EXPERIENCE AND SKILLS Strong product expertise - Strong knowledge of Corporate and Investment Banking markets: trends, Financial Services sector, specific competitors and their strengths; Preferred backgrounds where relevant experience is likely to have been gained (in order of preference): Product or Sales Management … A proven ability to work autonomously and to take ownership of planning own workload Demonstration of a genuine interest and passion in the Financial Services sector coupled with the willingness and drive to develop your knowledge and understanding of the sector Candidates must have high intellect demonstrated by a strong more »

Role – Senior Practice Engagement Director(Cloud Infrastructure & Security Services) Technology – Sales Execution Location – London, UK. What will you do? As a Senior Practice Engagement Manager/Director focusing on Cloud Infrastructure and Security services across industry segments in Europe, the job needs to fulfil the following KPIs … Infosys is the best Systems Integrator for implementing IT transformation solutions in any client context Required Professional Skills Extensive years of experience in IT services business development/sales. Strong/Specialized experience in selling Cloud Infrastructure, Security Services and Solutions to European clients Strong knowledge of technology, methodologies and … vendor alliances and joint solutions both in a pursuit as well as generating proactive pipeline Strong knowledge of Contracting/Legal/MSA (Master Services Agreement) processes and financial concepts to ensure adherence to standards and to make recommendations on the optimal way to structure/price deal and take more »

About us: Incorporated at the beginning of 2018 ECMS is a niche consulting firm providing Business Change and IT Consulting services with a primary focus on the insurance, reinsurance and asset management sectors. We work with industry leading professionals providing specialist consulting across IT and Business Change, Resilience and Automation. … a successful couple of years to deliver our longer -term growth objectives. About you: >5 years relevant B2B/B2C sales experience from a services, consultancy or technology sector developing and selling solutions to Cx/Cx-1 level stakeholders following a structured sales cycle. Insurance/technology/financial … services sector background ideally. Location flexible. Strong IT skills with experience of using Salesforce or similar CRM and a genuine interest in technology. Tenacious and energetic approach to developing new opportunities. Key outputs: Driving outbound sales activities into specific targeted markets/clients based on a structured data driven approach. more »

EPM Transformation Senior Manager - (Oracle EPM) Location: London Package: £110k - £120k About the Role: Our client, a distinguished leader in cloud-based business transformation solutions, is seeking a dynamic and experienced EPM Consultant to join their growing team. This role is pivotal in delivering cutting-edge SaaS ERP … to support sales and pre-sales activities. Design robust EPM solutions leveraging industry best practices to meet client business requirements. Oversee system design and delivery, including aspects like integration management and data migration strategies. What You'll Need: A bachelor's degree or equivalent in a relevant field. Proven … project deliverables and governance controls. About the Company: Our client is a global powerhouse in ERP technology and management consulting, driving innovation in corporate services functions through digital transformation. With a robust portfolio of successful projects and a collaborative team environment, they are positioned to offer phenomenal career growth opportunities. more »

Assistant Claims Manager - Marine & Aviation. Roles Purpose To ensure delivery of the Claims Service is carried out in a way that fully meets customer expectations, both through direct claims handling and that provided service suppliers. To assist the Head of Marine & Aviation Claims in the delivery of … Claims Service through management of claims issues arising from designated books of business and development of nominated client relationships. Accountable for delivery of service to support the brand, assisting in maintaining a strong market-leading team. Role Responsibilities Delivery, through personal ownership and via the team of a … with the highest professional standards, cost effectively and meeting all relevant SLA’s. Ownership of nominated client relationships to ensure delivery of Claims services to support and develop business objectives. Ensuring fair customer outcomes & commerciality when decision making in line with the company values. Liaison with Underwriting team(s more »

role in delivering some of the best events out there. We know that, when we work together, nothing can stop us. As a Project Manager you’ll do much more than just lead our myriad projects over the line. You’ll be a central cog within our delivery … passionate about events. Within this team you’ll be responsible for leading virtual, hybrid and in-person projects end-to-end. Role & Responsibilities – Project Delivery Planning, management, and delivery of a diverse projects including conferences, virtual, hybrid and live events, road shows, exhibitions, and summits. End to end … to deliver continuous improvement and a commitment to outstanding quality of delivery. Excellent understanding of all event disciplines including event and delegate management, technical services, exhibition management, digital, video, production, and print production. Confident and familiar with building and managing delegate management systems and the understanding of digital products. Proven more »

in L&G Group functions – which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Affairs – to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they … improve our customers’ lives and contributing to the success of the business every day. Job Description We’re recruiting for a Workplace Technology Product Manager to join us. We’re offering a competitive base salary, plus car allowance. You will be accountable for the ongoing development, maintenance & continuous improvement … Our offices are great spaces to connect and collaborate and have your wellbeing at the heart Additional Information Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we more »

Finance Transformation Senior Manager Location: London Salary: £90,000 - £103,000 + £5500 car allowance and … bonus Type: Hybrid Our client, one of the leading consulting firms, is seeking a Finance Transformation Senior Manager to join their Corporate Services Transformation team. This role involves delivering innovative solutions in finance, HR, and procurement, and requires expertise in back office transformation and business development. Key Responsibilities … team. Qualifications and Skills Required: • Extensive experience in leading back office transformations, including finance transformation, change management, organisational transformation, operating model design, and shared services implementation. • Proven track record of leading high-value engagements (fees exceeding £500k). • Experience working with senior-level executives in the public and private more »

KPMG Microsoft Business Solutions is looking for a Business Development Manager, who is responsible for driving utilisation and dependence upon KPMG Microsoft Business Solutions as the go-to place for all Microsoft at KPMG and external Clients. Providing trusted advisor expertise with member firms around their strategic approach to … of pipeline and execution of sales for the organisation Identifies and develops opportunities for the organisation to diversify across sub industry, emerging technology and services propositions to build pipeline Works with KPMG teams to create integrated propositions to meet the needs of specific industries or clients to build pipeline Leads … working in Microsoft solution sales Working knowledge of Microsoft technology (particularly Dynamics 365, Office 365 and Azure) Strong cross industry experience (Public Sector, Financial Services and Consumer Markets) Highly experienced working in partnership with Microsoft to develop business systems or cloud based technology propositions to meet client needs Experience of more »

Role: Delivery Manager Location: London (Hybrid) SC Cleared: Required Job Type: Full-Time Job Overview: Leading the implementation of new cloud services to business users, as well as providing support for existing service offerings. The Delivery Manager will be the facilitator of cross-functional groups to … include the build or adaption of data pipelines to our existing data platform, similar for our evolving data platform or roll out of support services for new tools which will be key to the success of the Data & Analytics strategy. Responsibilities Include: •Work with the multi-disciplinary team who are … solutions for each portfolio of projects and own their delivery. •Facilitate cross-functional groups to plan and deliver projects. •Oversee and coordinate the necessary delivery activities between the virtual teams sitting across Technology, DAT and business areas, ensuring processes, policies and standards are defined, agreed, maintained and consistently applied. more »

THE COMPANY: We are working with an International Bank based in the city, who are seeking a Senior Data Governance Risk Manager to join their team. JOB PURPOSE The Senior Data Governance Risk Manager role will have broad 2nd line of defense responsibility for a range … data security and data protection; Provide Bank-wide supervisory oversight, management reporting, and policy for the existing IS, data, and cyber control framework; Support delivery of activities identified in the annual Compliance Monitoring Plan, such as: SYSC 9 & 10A- Record Keeping & Document Retention Bank-wide supervisory oversight; Annual Business … REQUIRED: The successful candidate will be able to demonstrate the following skills: - Practical experience in a senior role in a similar European financial services organization with responsibility for Data Protection, Data Governance, and/or Information Security; Good working knowledge of current and changing cyber threats and mitigating control more »

track record of working on large scale delivery and continuous improvement projects relating to existing risk strategy and processes across Digital and Data Services, we would like to discuss a new contract with you. Please note this role falls inside IR35 and will require one day per week onsite … effective risk and issue management across Digital and Data Services. Lead internal audits and assessments during audit engagements on behalf of Digital and Data Services, including liasing with internal or external auditors, coordinating meetings and responses, and ensuring outputs are actions on time and in full. Ensuring the Risk and … papers and reports for committees and boards, ensuring issues or risks requiring escalation are identified and communicated to the Director of Digital and Data Services and/or the Senior Leadership Team. Assurance: Working closely with frontline teams and internal stakeholders to identify, scope and deliver risk-based assurance more »

and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. We are looking for an energetic, outgoing, and patient candidate … assign service tickets to the appropriate IT technicians or teams based on their expertise, workload, and location. Manage engineer schedules to ensure efficient service delivery and maximize the utilization of billable resources. Monitor resource schedules to ensure prompt time entry for service requests. Collaborate with peers and other business … IT systems is a plus: ConnectWise, BrightGauge, IT Glue. Knowledge of IT infrastructure and equipment preferred, including PCs, servers, switches, routers, etc. At totality services, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that equality is the cornerstone of innovation and success. more »

an experienced Delivery Manager (12 months FTC), you will be right at the heart of delivering an exceptional experience to our financial services client’s customers. Working alongside your Transformation & Technology team colleagues to deliver intuitive projects that meet our clients’ needs. Purpose of Job: As a Delivery Manager, your role would be to support the successful delivery of business and technology strategy across the organization by managing multiple concurrent projects. You'll need to ensure that all changes are effectively adopted, and platform managers are supported through adherence to the project lifecycle of either … waterfall or agile delivery. It would also be your responsibility to support the project reporting and governance process by reporting in via the transformation manager and PMO. Additionally, you'll have to manage actions, risks, and issues, along with the project financials, and ensure that solutions holistically cover the more »

Our Tax Compliance team is a leading provider of technology enabled compliance and integrated advisory services, working across an unrivalled range of prestigious clients. The variety of work, size of our team and focus on learning and development brings about opportunities to specialise in particular industries or technical areas. Our … innovation. Together, we produce technical excellence, innovative solutions and an outstanding client experience. Our specialist private equity fund compliance team is responsible for the delivery of tax reporting for some of the largest and most complex funds in the UK. This diverse and interesting client base provides an excellent … particularly suit candidates who are looking to specialise in a supportive environment for a business that is truly focused on fund compliance. As a senior manager in the team the role would encompass the following: Responsibility for the quality review of a portfolio of large and/or more »

Location: London, UK Levels: Associate – Engagement Manager (Junior to Senior Manager) Oliver Wyman Digital is the dedicated digital practice within Oliver Wyman. We support our clients in building the businesses of the future and our mission is to leave a positive impact on the world. We mix … collaborative teams consisting of industry experts, consultants, change-makers, creative designers, architects and engineers, you will own the technical project from conception through to delivery, interfacing directly with clients and running point on delivering significant impact. With technology best practices evolving at an unprecedented rate, we are seeking candidates … tier strategy consulting or technology firms, ideally including: Leading and supporting digital delivery and data projects at scale Working in the Transportation and Services, Public Sector, HLS sectors Evidence of a strong consulting toolkit, including: Strong background in strategic problem solving with demonstrable analytical skills and delivery of more »