51 to 75 of 319 Senior Services Delivery Manager Jobs in London

Technical and Escalation's Engineer Location: London Reporting to: Regional Professional Services Manager Purpose: As a Technical Escalations and Project Resolution Engineer, you will play a critical role in handling technical escalations, owning documentation, and taking ownership of complex projects, including those that have stalled, ensuring they are brought … ISMS) and all relevant policies. Work with the support teams to ensure successful handover at project completion. Qualifications, Knowledge and Experience: Essential: IT project delivery experience Exceptional verbal and written communication skills Committed to continual improvement and the creation of clear, concise documentation. Extensive experience in administering and supporting more »

left behind. Here’s where you can help decide a better future for all. The IT Business Management Service within our Digital and Data Services (DDS) department, explores innovative and efficient ways to procure goods and services, focusing on quality and cost savings.You will Effectively manage Digital & IT Contract, Suppliers … this role will deliver. To ensure that procurement and contract management standards are established, maintained, disseminated, and follow consistently across the Digital and Data Services (DDS). To identify and deliver cost efficiency savings together with Social Value benefits from all new procurements and existing contracts where appropriate. To lead … on all end-to-end procurement activities across Digital and Data Services (DDS). offering innovative solutions and timely procurement options to meet the service requirements. To maintain the DDS contract register, monitor and plan timely contract renewals. To review all contracts and analyze spend across the Council, with the more »

their businesses in a differentiated way. Position Description: The successful candidate will be an integral part of the Relationship Management team and assume a Senior Client Relationship Manager position, servicing our clients across a range of activities including overseeing all aspects of client relationships including governance, service, and … product delivery and evolution. The role also requires strong project management, communication, and stakeholder management skills. The candidate must build a strong understanding of the client’s entire organization and be imbedded into the client’s key Decision Makers and Business leaders to drive adoption and growth. Senior … commercial markets; utilizes market expertise and savvy to leverage this role; stays passionate about the business and maintains current knowledge about competitor products and services Strong project management and coordination skills Strong problem solving/analytical thinking Superior communication and presentation skills, with the ability to convey complex concepts simply more »

About us: Incorporated at the beginning of 2018 ECMS is a niche consulting firm providing Business Change and IT Consulting services with a primary focus on the insurance, reinsurance and asset management sectors. We work with industry leading professionals providing specialist consulting across IT and Business Change, Resilience and Automation. … a successful couple of years to deliver our longer -term growth objectives. About you: >5 years relevant B2B/B2C sales experience from a services, consultancy or technology sector developing and selling solutions to Cx/Cx-1 level stakeholders following a structured sales cycle. Insurance/technology/financial … services sector background ideally. Location flexible. Strong IT skills with experience of using Salesforce or similar CRM and a genuine interest in technology. Tenacious and energetic approach to developing new opportunities. Key outputs: Driving outbound sales activities into specific targeted markets/clients based on a structured data driven approach. more »

EPM Transformation Senior Manager - (Oracle EPM) Location: London Package: £110k - £120k About the Role: Our client, a distinguished leader in cloud-based business transformation solutions, is seeking a dynamic and experienced EPM Consultant to join their growing team. This role is pivotal in delivering cutting-edge SaaS ERP … to support sales and pre-sales activities. Design robust EPM solutions leveraging industry best practices to meet client business requirements. Oversee system design and delivery, including aspects like integration management and data migration strategies. What You'll Need: A bachelor's degree or equivalent in a relevant field. Proven … project deliverables and governance controls. About the Company: Our client is a global powerhouse in ERP technology and management consulting, driving innovation in corporate services functions through digital transformation. With a robust portfolio of successful projects and a collaborative team environment, they are positioned to offer phenomenal career growth opportunities. more »

AI Product & Innovation Manager London £70,000 - £75,000 + Bonus & benefits The Company This leading international Legal Professional Services group operating in Europe, Asia and the Middle East, boasts a strong track record of delivering high quality services to a blue-chip portfolio of clients in some of … firmwide alongside managing a new GenAI tool, you will upskill and empower colleagues to utilise new products. Key Responsibilities of the AI Product & Innovation Manager • Working with senior stakeholders, external AI experts and internal teams to further and progress a key client innovation product • To speak with existing … users and early adopters to take on-going, agile feedback on value and delivery, ensuring a strong commercial product roadmap • Helping to disseminate the learning and framework from the product to other use cases around the business • Drafting and delivering communication both internally and externally about key projects • Helping more »

track record of working on large scale delivery and continuous improvement projects relating to existing risk strategy and processes across Digital and Data Services, we would like to discuss a new contract with you. Please note this role falls inside IR35 and will require one day per week onsite … effective risk and issue management across Digital and Data Services. Lead internal audits and assessments during audit engagements on behalf of Digital and Data Services, including liasing with internal or external auditors, coordinating meetings and responses, and ensuring outputs are actions on time and in full. Ensuring the Risk and … papers and reports for committees and boards, ensuring issues or risks requiring escalation are identified and communicated to the Director of Digital and Data Services and/or the Senior Leadership Team. Assurance: Working closely with frontline teams and internal stakeholders to identify, scope and deliver risk-based assurance more »

Assistant Claims Manager - Marine & Aviation. Roles Purpose To ensure delivery of the Claims Service is carried out in a way that fully meets customer expectations, both through direct claims handling and that provided service suppliers. To assist the Head of Marine & Aviation Claims in the delivery of … Claims Service through management of claims issues arising from designated books of business and development of nominated client relationships. Accountable for delivery of service to support the brand, assisting in maintaining a strong market-leading team. Role Responsibilities Delivery, through personal ownership and via the team of a … with the highest professional standards, cost effectively and meeting all relevant SLA’s. Ownership of nominated client relationships to ensure delivery of Claims services to support and develop business objectives. Ensuring fair customer outcomes & commerciality when decision making in line with the company values. Liaison with Underwriting team(s more »

Enterprise Senior Platform Engineer Group Tech Permanent | Full Time Office location: White City, London | Hybrid Hiring range: £80,000 - £85,000 For more information please email TalkingCareers@itv.com Your work matters to millions. Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll … customer experience of the Enterprise Platform toolset through measurement, education, training and stakeholder communication. Proactively monitor industry trends relating to the provision of platform services to the business, as well as the tools and processes to support them. Apply forward thinking in relation to which services are most relevant to … benefit customer experience. Skills you’ll need (minimum criteria) Extensive hands on engineering experience of delivering a variety of infrastructure and platform products and services to meet wide-ranging business needs and within a variety of business settings Experience of delivery and operation of multiple products end-to-end more »

We are seeking a highly skilled and experienced Senior Technology Data Governance Risk Manager to join a Compliance & Legal team of this established London Bank. This key role will be to enhance and maintain data , information security, data protection, and cyber control environment throughout the Bank. The successful … data protection. • Supervisory Oversight: Provide Bank-wide supervisory oversight, management reporting, and policy development for IS, data, and cyber control frameworks. • Compliance Monitoring: Support delivery of activities identified in the annual Compliance Monitoring Plan, including SYSC 9 & 10A record keeping, annual business outsourcing reviews, and regulatory reporting (REP018 and … various departments and senior management. Skills and Experience: Essential: • Minimum of 10 years’ experience in a senior role within a European financial services organisation, focusing on Data Protection, Data Governance, and/or Information Security. • You will likely have a Technology background in Audit, Risk, Compliance or IS. more »

NTT DATA Business Solutions NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry … clients trust our deep experience and proven approaches - all around the world. DUTIES AND RESPONSIBILITIES – The position is primarily focused on client ownership, project delivery, people management and development, utilisation and revenue management, project methodology and organisation, contract management, PM tools utilisation, technical and business management integration, communication and … and develop client relationships to drive growth and ensure client satisfaction. Manage contracts and ensure clarity over service levels and revenue targets. Lead project delivery, managing scope, expectations, budget, timelines, and quality standards. Proactively identify, manage, and communicate project risks. Mentor and develop project team members, contributing to skill more »

We are hiring for Account Manager - Sales (IT Software & Services) Location : Harrow The position of Account Manager is a strategic role within the business managing one of our major accounts on an international level supported by our internal delivery division and sales support. This role requires a … accounts. · Monitoring client satisfaction post sale and ensuring a high level of customer service internally. · Achieving monthly, quarterly and annual financial targets · Meeting with senior management for business planning. · Generating ideas for new revenue generation within large customers. · Possibility of leading an internal sales person to support the Account more »

role in delivering some of the best events out there. We know that, when we work together, nothing can stop us. As a Project Manager you’ll do much more than just lead our myriad projects over the line. You’ll be a central cog within our delivery … passionate about events. Within this team you’ll be responsible for leading virtual, hybrid and in-person projects end-to-end. Role & Responsibilities – Project Delivery Planning, management, and delivery of a diverse projects including conferences, virtual, hybrid and live events, road shows, exhibitions, and summits. End to end … to deliver continuous improvement and a commitment to outstanding quality of delivery. Excellent understanding of all event disciplines including event and delegate management, technical services, exhibition management, digital, video, production, and print production. Confident and familiar with building and managing delegate management systems and the understanding of digital products. Proven more »

Technical Architect Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills … 2022. Role The Technical Architect provides thought leadership and strategic guidance for customers' technical teams and also sets the technical direction for the Managed Services service support functions. The Technical Architect will understand all aspects of customers' and internal systems, from both a business and technical point of view.They are … are delivered in a cost effective and secure manner. Accountabilities: Maintain a thorough understanding of the strategic vision (set by the Head of Managed Services) for the shared service operation to set the long-term technical direction of the service. Ensure the team understand infrastructure and system characteristics, and create more »

Release Manager needed to join our team on a contract basis, here at VML Enterprise Solutions. The opportunity: An experienced Release Manager with extensive experience of DevOps related release management, who leads teams to follow best practices in development standards and coding reviews. You have an enthusiasm for … third party managed-hosting providers to increase automated processes end-to-end Work with the development teams. Coach and help automate release processes. Inform senior management of enterprise-wide exposure to release risk and effectively mitigate it Create, track, and maintain a published enterprise-wide release and deployment calendar. … for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can more »

welcome to Adatis. OUR VISION To be the data analytics company most admired for its people, culture and innovation. ROLE As an Agile Project Manager, you will work with Principal and Senior Agile Project Managers to help deliver projects successfully. You will become responsible for all scrum related … planning, backlog refinement, and for more traditional project management activities. Once comfortable, you will quickly become the key, client-facing member of a project delivery team who ensures that projects are delivered successfully from end-to-end on both small and large engagements. No day is the same and … approach to prevent problems from arising Reporting and escalating to management as needed Ensuring a smooth transition of delivered projects into BAU or Managed Services support REQUIREMENT An understanding of the use of agile principles in delivery Demonstrable experience as a Scrum Master with certification preferred Knowledgeable on project more »

Commercial Assurance Manager – Public Sector – 6 month – Contract - £472 p/d Join a leading European Technology company recognised for its consulting, digital services and software development. This company has successfully generated revenues of €5.8 billion in 2023, operating in 30 countries with 56,000 employees. This company supports … United Kingdoms largest public sector organisations. Currently they have a requirement for a Commercial Assurance Manager, who will work in partnership with colleagues to provide an efficient, effective and robust Assurance structure. This role will require the incumbent to have a good understanding of governance and assurance best practice … frameworks and methodologies. The Commercial Assurance manager will also work alongside other workstreams to aid the delivery of The New Hospital. Key responsibilities: Ensuring effective processes, guidance, value for money assessment and commercial validation and assurance Providing commercial governance support for the senior leadership and other teams more »

Job summary We are recruiting a band 8b Project Manager to join the Nursing Workforce Policy and Implementation team within Nursing directorate. This post plays a key role in supporting the Workforce Policy and Implementation team in ensuring that all aspects of its work portfolio are delivered to the … highest quality. The post holder will be responsible for managing both the strategic delivery and the day-to-day management of the teams objectives, playing a crucial role in planning, management and strategic implementation. The team's current prioritises include attraction to the nursing profession, career pathways and progression … NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by: Enabling local systems and providers to improve the health more »

quality team whose overarching role is to work with the Deputy Director of Quality and Director of Quality, to provide strategic support to commissioned services including primary care, in order to improve and maintain quality within commissioned services. They will lead the development, implementation and delivery of agreed ICS … The post holder will be responsible for the development and implementation of the Clinical Quality work programme in relation to quality assurance of commissioned services by the Clinical Commissioning Group (ICS). The role will embed a patient/clinical focus in all parts of the Clinical Quality work programme … all service delivery areas of the ICS. The post holder will contribute to an effective clinical quality focus and involvement culture within commissioned services by leading on the development, monitoring and maintenance of effective patient safety through focused governance systems, supporting policy and strategy within performance monitoring of commissioned more »

PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their … abreast of all regulatory changes impacting framework/obligations (new and evolving regulations) and internal policy changes Support key stakeholder in PayPal entities receiving services and assist with the collation and reporting of any data, queries or remediation efforts relating to the services provided Undertake ad-hoc projects as assigned …/default.aspx PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to more »

Cloud Controls Matrix Manager – Data Controls London, UK AXA XL recognizes data and information as critical business assets, both in terms of managing risk and enabling new business opportunities. This data should be high quality and actionable, enabling the AXA XL executive leadership team to maximize benefits and facilitate … support the strategic advancement of Axiom (AXA XL’s strategic analytics platform). You will have expert experience of assessing end-to-end cloud services maturity to identify control gaps and implement improvement plans to protect AXA XL customer data in this fast-evolving environment. You will establish a Cloud … climate change: The effects of a changing climate are far reaching and significant. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. · Integrating ESG: All companies have a role to play in building a more more »

business. Do you want to be a part of driving the transition? Our London team provides front-end studies, engineering, procurement and project management services for initiating and executing oil & gas field, offshore wind HVDC, renewable energy and carbon capture developments. Our Business very much depends on our people; all … working conditions throughout the different phases of your journey Competitive pay and benefits with excellent pension and insurance schemes as well as private health services Possibility to work remotely/from home 2-3 days per week Interested? Contact us. For more information about the position, please contact: Stephen Laurie … NES Advantage Solutions NES Advantage Solutions is Aker Solutions’ global recruitment services provider responsible for permanent and temporary staffing service. Diversity, Equity and Inclusion Our goal is to make Aker Solutions a place where everyone can perform at their best by creating opportunities for all. We see diversity as a more »

An exciting new role has arisen for a Portfolio IT Manager to join GPE reporting into the Senior Operations Manager. GPE is a highly regarded central London property investment and development company quoted on the London Stock Exchange. The Company, which employs around 140 people, owns around £2.5 … customer pre-sales, on boarding and off boarding activities. Support any Digital and Technology related customer feedback sessions, to help improve customer engagement. Service Delivery Management to ensure continuity of service from suppliers and partners. Introduce better monitoring and alerting for sites so that we identify and resolve any … Work closely with the Customer Experience team and support any customer technology requirements Critical skills: Technically adept at managing and delivering network and hardware services across a complex portfolio. Great communication and interpersonal skills to ensure all stakeholders are kept fully informed of any customer impacting activities, in particular where more »

risks. Manage cross-functional stakeholders (CTO, COO, Procurement, Contracts, etc.) as required to support project execution. Manage suppliers and contractors where necessary to ensure delivery is on time and to specification. Conduct problem solving analysis and risk reviews to resolve product and project related issues and take necessary actions … recommendations to the business owner Qualifications What you'll Need Experience working in a product management or related commercial role Experience working with managed services or value added services Demonstrable ability in managing products from concept through to launch Strong presentation and written communication skills Excellent stakeholder management skills Ability … with senior leaders What Will Help You On The Job Experience working in a global matrix managed environment Experience working with and delivering services and projects related to managed services, software development and/or network infrastructure. Degree in an engineering discipline (networks, computer, software, or similar) Additional Information more »

The focus of the role will be to help drive forward the delivery of our integration project working closely with the impacted business unit as well as individuals in our Retail Division and Enterprise Solutions (Central Service) functions. This project will move at speed, therefore the successful applicant will … have a strong intellect to be able to understand the detail, engage in conversation with senior stakeholders, flex and adapt their communication style to meet different stakeholder needs, whilst all the time driving forward the delivery of the project and coordinating work with third party vendors. This is … experience with insurance integration and demonstrates a good understanding of the requirements Excellent knowledge of business improvement and change management methodologies Insurance/Financial Services experience essential. Ability to negotiate, persuade and influence business decisions across all stakeholder groups Ability to respond confidently to conflicts and manage situations positively, proactively more »