76 to 100 of 324 Senior Services Delivery Manager Jobs in London

Role : End User Services Operations Manager Location : West London – hybrid Salary : £70,000 – 85,000 + benefits We have a great opportunity with one of our FTSE100 clients looking for an End User Services Operations Manager to join them during an exciting period of transformation. You’ll be … for end user incidents and degradations in service, alongside operational command and control through compliance and focus on reduced incidents and fast recovery of services, including operational management of all end user vendors. The role: Ensure service delivery remains aligned to business needs by engaging with key stakeholders to … understand and shape business requirements for the short and long term Ensure that services and key processes meet SLAs Monitor and maintain end user systems and networks in line with required accreditations Use a strategic lense to ensure that the approach to delivering services takes the best advantage of market more »

exciting and innovative environment? Incremental Group, part of Telefónica Tech UK&I, is a trailblazing digital transformation provider dedicated to helping organizations revolutionize their services through digital channels, resulting in cost savings, streamlined processes, and enhanced customer engagement. As a five-time Microsoft Inner Circle member for Business Applications, we … to guiding government, non-profit, and industry entities on their digital transformation journey using Microsoft technologies. With expertise across four industry aligned practices; Financial Services, Retail and Manufacturing, Public Sector, and Professional Services, and a dedicated D365 Business Central (BC) team Incremental is at the forefront of driving impactful change. … Why Join Us? At Incremental, you'll be part of a vibrant team that's changing the landscape of digital transformation. As a Senior D365 Project Manager, you'll work on significant projects and initiatives. Your expertise and insights will shape the future of our Enterprise Applications vision more »

Technical (TAM or TSM) Services Manager - Cloud, Infrastructure - SW London - £65,000 - £75,000 *This isn't a sales position Feel like you've hit a ceiling in your current position? Do you want to work for a company with a clearly defined vision & strategy to set the industry … alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Key skills: Act as a vCTO … operational environments. Strong customer-facing experience Technology involved: Microsoft 365 Endpoint, Intune Azure, IaaS, PaaS Microsoft stack Responsibilities: Ensure effective & efficient delivery of services to customers, acting as the internal customer voice. Provide technical guidance, advice & support to account & service management teams to ensure optimal technology service delivery. Ability more »

Location: London, UK Levels: Associate – Engagement Manager (Junior to Senior Manager) Oliver Wyman Digital is the dedicated digital practice within Oliver Wyman. We support our clients in building the businesses of the future and our mission is to leave a positive impact on the world. We mix … collaborative teams consisting of industry experts, consultants, change-makers, creative designers, architects and engineers, you will own the technical project from conception through to delivery, interfacing directly with clients and running point on delivering significant impact. With technology best practices evolving at an unprecedented rate, we are seeking candidates … tier strategy consulting or technology firms, ideally including: Leading and supporting digital delivery and data projects at scale Working in the Transportation and Services, Public Sector, HLS sectors Evidence of a strong consulting toolkit, including: Strong background in strategic problem solving with demonstrable analytical skills and delivery of more »

Agile Transformation Consultant Senior Consultant to Senior Manager £50,000 - £100,000K base I'm working with an award winning, global, digital innovation consultancy, who are looking to build their growing agile strategy team in London. They have a world renowned … culture, and have really impressive opportunities for progression, development and proposition ownership. The team: The agile strategy team partner with leading global businesses, financial services firms and the public sector to create and execute sustainable transformation initiatives across their businesses. They are spearheading Agile and Scaled Agile transformations across these … strategy, operating model and culture change, to innovation and transformation at scale. Candidates will have had experience in some of: Certified experience in agile delivery Working with teams to shape and undertake Agile transformation programmes Creating Agile transformation Blueprints and Roadmaps, while linking technology to business outcomes Designing Agile more »

Role – Senior Practice Engagement Director(Cloud Infrastructure & Security Services) Technology – Sales Execution Location – London, UK. What will you do? As a Senior Practice Engagement Manager/Director focusing on Cloud Infrastructure and Security services across industry segments in Europe, the job needs to fulfil the following KPIs … Infosys is the best Systems Integrator for implementing IT transformation solutions in any client context Required Professional Skills Extensive years of experience in IT services business development/sales. Strong/Specialized experience in selling Cloud Infrastructure, Security Services and Solutions to European clients Strong knowledge of technology, methodologies and … vendor alliances and joint solutions both in a pursuit as well as generating proactive pipeline Strong knowledge of Contracting/Legal/MSA (Master Services Agreement) processes and financial concepts to ensure adherence to standards and to make recommendations on the optimal way to structure/price deal and take more »

THE COMPANY: We are working with an International Bank based in the city, who are seeking a Senior Data Governance Risk Manager to join their team. JOB PURPOSE The Senior Data Governance Risk Manager role will have broad 2nd line of defense responsibility for a range … data security and data protection; Provide Bank-wide supervisory oversight, management reporting, and policy for the existing IS, data, and cyber control framework; Support delivery of activities identified in the annual Compliance Monitoring Plan, such as: SYSC 9 & 10A- Record Keeping & Document Retention Bank-wide supervisory oversight; Annual Business … REQUIRED: The successful candidate will be able to demonstrate the following skills: - Practical experience in a senior role in a similar European financial services organization with responsibility for Data Protection, Data Governance, and/or Information Security; Good working knowledge of current and changing cyber threats and mitigating control more »

B2B product vision and strategic roadmaps Continually assessing the competitive landscape, the needs of customers, stakeholders, and technical dependencies on our B2B products and services and defining feature requirements and the desired user experience Establishing excellent collaborative relationships with colleagues in Digital, IT and Networks teams in nexfibre/VMO2 … to drive the product roadmap to delivery, managing collaborators and regularly updating senior management on progress against landmarks Regularly sharing learning of the nexfibre B2B product set with the wider team, gathering and acting on feedback Managing B2B product capex and resource asks and ensuring these are factored more »

left behind. Here’s where you can help decide a better future for all. The IT Business Management Service within our Digital and Data Services (DDS) department, explores innovative and efficient ways to procure goods and services, focusing on quality and cost savings.You will Effectively manage Digital & IT Contract, Suppliers … this role will deliver. To ensure that procurement and contract management standards are established, maintained, disseminated, and follow consistently across the Digital and Data Services (DDS). To identify and deliver cost efficiency savings together with Social Value benefits from all new procurements and existing contracts where appropriate. To lead … on all end-to-end procurement activities across Digital and Data Services (DDS). offering innovative solutions and timely procurement options to meet the service requirements. To maintain the DDS contract register, monitor and plan timely contract renewals. To review all contracts and analyze spend across the Council, with the more »

About us: Incorporated at the beginning of 2018 ECMS is a niche consulting firm providing Business Change and IT Consulting services with a primary focus on the insurance, reinsurance and asset management sectors. We work with industry leading professionals providing specialist consulting across IT and Business Change, Resilience and Automation. … a successful couple of years to deliver our longer -term growth objectives. About you: >5 years relevant B2B/B2C sales experience from a services, consultancy or technology sector developing and selling solutions to Cx/Cx-1 level stakeholders following a structured sales cycle. Insurance/technology/financial … services sector background ideally. Location flexible. Strong IT skills with experience of using Salesforce or similar CRM and a genuine interest in technology. Tenacious and energetic approach to developing new opportunities. Key outputs: Driving outbound sales activities into specific targeted markets/clients based on a structured data driven approach. more »

EPM Transformation Senior Manager - (Oracle EPM) Location: London Package: £110k - £120k About the Role: Our client, a distinguished leader in cloud-based business transformation solutions, is seeking a dynamic and experienced EPM Consultant to join their growing team. This role is pivotal in delivering cutting-edge SaaS ERP … to support sales and pre-sales activities. Design robust EPM solutions leveraging industry best practices to meet client business requirements. Oversee system design and delivery, including aspects like integration management and data migration strategies. What You'll Need: A bachelor's degree or equivalent in a relevant field. Proven … project deliverables and governance controls. About the Company: Our client is a global powerhouse in ERP technology and management consulting, driving innovation in corporate services functions through digital transformation. With a robust portfolio of successful projects and a collaborative team environment, they are positioned to offer phenomenal career growth opportunities. more »

AI Product & Innovation Manager London £70,000 - £75,000 + Bonus & benefits The Company This leading international Legal Professional Services group operating in Europe, Asia and the Middle East, boasts a strong track record of delivering high quality services to a blue-chip portfolio of clients in some of … firmwide alongside managing a new GenAI tool, you will upskill and empower colleagues to utilise new products. Key Responsibilities of the AI Product & Innovation Manager • Working with senior stakeholders, external AI experts and internal teams to further and progress a key client innovation product • To speak with existing … users and early adopters to take on-going, agile feedback on value and delivery, ensuring a strong commercial product roadmap • Helping to disseminate the learning and framework from the product to other use cases around the business • Drafting and delivering communication both internally and externally about key projects • Helping more »

Assistant Claims Manager - Marine & Aviation. Roles Purpose To ensure delivery of the Claims Service is carried out in a way that fully meets customer expectations, both through direct claims handling and that provided service suppliers. To assist the Head of Marine & Aviation Claims in the delivery of … Claims Service through management of claims issues arising from designated books of business and development of nominated client relationships. Accountable for delivery of service to support the brand, assisting in maintaining a strong market-leading team. Role Responsibilities Delivery, through personal ownership and via the team of a … with the highest professional standards, cost effectively and meeting all relevant SLA’s. Ownership of nominated client relationships to ensure delivery of Claims services to support and develop business objectives. Ensuring fair customer outcomes & commerciality when decision making in line with the company values. Liaison with Underwriting team(s more »

We are seeking a highly skilled and experienced Senior Technology Data Governance Risk Manager to join a Compliance & Legal team of this established London Bank. This key role will be to enhance and maintain data , information security, data protection, and cyber control environment throughout the Bank. The successful … data protection. • Supervisory Oversight: Provide Bank-wide supervisory oversight, management reporting, and policy development for IS, data, and cyber control frameworks. • Compliance Monitoring: Support delivery of activities identified in the annual Compliance Monitoring Plan, including SYSC 9 & 10A record keeping, annual business outsourcing reviews, and regulatory reporting (REP018 and … various departments and senior management. Skills and Experience: Essential: • Minimum of 10 years’ experience in a senior role within a European financial services organisation, focusing on Data Protection, Data Governance, and/or Information Security. • You will likely have a Technology background in Audit, Risk, Compliance or IS. more »

NTT DATA Business Solutions NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry … clients trust our deep experience and proven approaches - all around the world. DUTIES AND RESPONSIBILITIES – The position is primarily focused on client ownership, project delivery, people management and development, utilisation and revenue management, project methodology and organisation, contract management, PM tools utilisation, technical and business management integration, communication and … and develop client relationships to drive growth and ensure client satisfaction. Manage contracts and ensure clarity over service levels and revenue targets. Lead project delivery, managing scope, expectations, budget, timelines, and quality standards. Proactively identify, manage, and communicate project risks. Mentor and develop project team members, contributing to skill more »

We are hiring for Account Manager - Sales (IT Software & Services) Location : Harrow The position of Account Manager is a strategic role within the business managing one of our major accounts on an international level supported by our internal delivery division and sales support. This role requires a … accounts. · Monitoring client satisfaction post sale and ensuring a high level of customer service internally. · Achieving monthly, quarterly and annual financial targets · Meeting with senior management for business planning. · Generating ideas for new revenue generation within large customers. · Possibility of leading an internal sales person to support the Account more »

role in delivering some of the best events out there. We know that, when we work together, nothing can stop us. As a Project Manager you’ll do much more than just lead our myriad projects over the line. You’ll be a central cog within our delivery … passionate about events. Within this team you’ll be responsible for leading virtual, hybrid and in-person projects end-to-end. Role & Responsibilities – Project Delivery Planning, management, and delivery of a diverse projects including conferences, virtual, hybrid and live events, road shows, exhibitions, and summits. End to end … to deliver continuous improvement and a commitment to outstanding quality of delivery. Excellent understanding of all event disciplines including event and delegate management, technical services, exhibition management, digital, video, production, and print production. Confident and familiar with building and managing delegate management systems and the understanding of digital products. Proven more »

Technical Architect Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills … 2022. Role The Technical Architect provides thought leadership and strategic guidance for customers' technical teams and also sets the technical direction for the Managed Services service support functions. The Technical Architect will understand all aspects of customers' and internal systems, from both a business and technical point of view.They are … are delivered in a cost effective and secure manner. Accountabilities: Maintain a thorough understanding of the strategic vision (set by the Head of Managed Services) for the shared service operation to set the long-term technical direction of the service. Ensure the team understand infrastructure and system characteristics, and create more »

Release Manager needed to join our team on a contract basis, here at VML Enterprise Solutions. The opportunity: An experienced Release Manager with extensive experience of DevOps related release management, who leads teams to follow best practices in development standards and coding reviews. You have an enthusiasm for … third party managed-hosting providers to increase automated processes end-to-end Work with the development teams. Coach and help automate release processes. Inform senior management of enterprise-wide exposure to release risk and effectively mitigate it Create, track, and maintain a published enterprise-wide release and deployment calendar. … for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can more »

welcome to Adatis. OUR VISION To be the data analytics company most admired for its people, culture and innovation. ROLE As an Agile Project Manager, you will work with Principal and Senior Agile Project Managers to help deliver projects successfully. You will become responsible for all scrum related … planning, backlog refinement, and for more traditional project management activities. Once comfortable, you will quickly become the key, client-facing member of a project delivery team who ensures that projects are delivered successfully from end-to-end on both small and large engagements. No day is the same and … approach to prevent problems from arising Reporting and escalating to management as needed Ensuring a smooth transition of delivered projects into BAU or Managed Services support REQUIREMENT An understanding of the use of agile principles in delivery Demonstrable experience as a Scrum Master with certification preferred Knowledgeable on project more »

Commercial Assurance Manager – Public Sector – 6 month – Contract - £472 p/d Join a leading European Technology company recognised for its consulting, digital services and software development. This company has successfully generated revenues of €5.8 billion in 2023, operating in 30 countries with 56,000 employees. This company supports … United Kingdoms largest public sector organisations. Currently they have a requirement for a Commercial Assurance Manager, who will work in partnership with colleagues to provide an efficient, effective and robust Assurance structure. This role will require the incumbent to have a good understanding of governance and assurance best practice … frameworks and methodologies. The Commercial Assurance manager will also work alongside other workstreams to aid the delivery of The New Hospital. Key responsibilities: Ensuring effective processes, guidance, value for money assessment and commercial validation and assurance Providing commercial governance support for the senior leadership and other teams more »

Job summary We are recruiting a band 8b Project Manager to join the Nursing Workforce Policy and Implementation team within Nursing directorate. This post plays a key role in supporting the Workforce Policy and Implementation team in ensuring that all aspects of its work portfolio are delivered to the … highest quality. The post holder will be responsible for managing both the strategic delivery and the day-to-day management of the teams objectives, playing a crucial role in planning, management and strategic implementation. The team's current prioritises include attraction to the nursing profession, career pathways and progression … NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by: Enabling local systems and providers to improve the health more »

quality team whose overarching role is to work with the Deputy Director of Quality and Director of Quality, to provide strategic support to commissioned services including primary care, in order to improve and maintain quality within commissioned services. They will lead the development, implementation and delivery of agreed ICS … The post holder will be responsible for the development and implementation of the Clinical Quality work programme in relation to quality assurance of commissioned services by the Clinical Commissioning Group (ICS). The role will embed a patient/clinical focus in all parts of the Clinical Quality work programme … all service delivery areas of the ICS. The post holder will contribute to an effective clinical quality focus and involvement culture within commissioned services by leading on the development, monitoring and maintenance of effective patient safety through focused governance systems, supporting policy and strategy within performance monitoring of commissioned more »

business. Do you want to be a part of driving the transition? Our London team provides front-end studies, engineering, procurement and project management services for initiating and executing oil & gas field, offshore wind HVDC, renewable energy and carbon capture developments. Our Business very much depends on our people; all … working conditions throughout the different phases of your journey Competitive pay and benefits with excellent pension and insurance schemes as well as private health services Possibility to work remotely/from home 2-3 days per week Interested? Contact us. For more information about the position, please contact: Stephen Laurie … NES Advantage Solutions NES Advantage Solutions is Aker Solutions’ global recruitment services provider responsible for permanent and temporary staffing service. Diversity, Equity and Inclusion Our goal is to make Aker Solutions a place where everyone can perform at their best by creating opportunities for all. We see diversity as a more »

Data Quality Improvement Manager UK, London AXA XL recognizes that being a truly data-driven organization is critical to our success. To enable this, we need to ensure we capture consistently high quality, actionable data relating to our clients in our source systems, to power analysis and decision-making … to drive and successfully deliver change. · Partner with Global Technology – build strong relationships with colleagues in Global Technology, particularly policy and claims source system Delivery Leads to define data quality system/process enhancements, and secure priority implementation on delivery backlogs. · Build & Lead Virtual Teams – strong coordination skills … climate change: The effects of a changing climate are far reaching and significant. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. · Integrating ESG: All companies have a role to play in building a more more »