3 of 3 Remote Senior Technical Support Jobs in London

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

planet. We tackle problems head-on and focus on solutions that create lasting impact. Because when our customers win, we all win. The Role We're looking for a Senior Technical Support Engineer to help us make CockroachDB easy for our customers. You'll be joining a team and organization where you will be challenged, but also … role, you must be based in the London, UK area to be eligible for this role. You Will Provide extraordinary service for both our Self-Service and Enterprise customers. Support customers on our various deployment models (Self Hosted, CockroachDB Dedicated and Serverless). Develop deep technical expertise in CockroachDB and accompanying technologies. Recognize patterns among customer issues and … suggest ways to improve our product and offerings. Partner with our Documentation, Product, Sales, and Engineering teams to guide those improvements. Help develop and iterate on our support processes, tooling and systems. Develop Runbooks & Playbooks for issues you've encountered that could reduce time to resolution in the future. Participate in our Follow-The-Sun model to ensure work More ❯

We re supporting a UK-based technology supplier in their search for a Technical Solutions Advisor . This position is a key part of a small, specialist team providing expert support to a national network of custom installers and AV integration professionals . This is a varied and hands-on technical role, ideal for someone with experience … in smart home technology, control systems, AV distribution, or IP networking . You ll provide remote and occasional on-site support, deliver training, assist with technical documentation, and contribute to product demos and events. What You ll Be Doing: Act as a main point of contact for technical queries from installation partners and resellers Troubleshoot system and … share) Log and manage service calls using internal systems Organize and dispatch advanced replacements when needed, coordinating with suppliers and tracking returns Liaise with manufacturers and vendors for deeper technical resolution or warranty handling Deliver product training to integrators and support in-house learning initiatives Support the setup and upkeep of demo facilities and contribute to exhibition More ❯