4 of 4 Remote/Hybrid Service Catalogue Jobs in London

Head of Delivery and Service Location: London, UK (Hybrid - min 2 days per week in office) Contract: Permanent, Full-time Package: £90,000 - £110,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia is a specialist cloud and platform engineering consultancy … Service Level Agreements (SLAs), Operating Level Agreements (OLAs), and underpinning contracts with customers and third‐party providers. Own the service catalogue and ensure it accurately reflects Appvia’s managed service offerings and support levels. Implement and manage ITSM tooling (e.g. Jira Service ...

environment. The successful contractor will support delivery across cyber risk management, ISMS documentation, governance reporting, policy and standards development, and cyber service catalogue reform activities. This role requires a strong blend of governance, assurance, stakeholder management, and regulatory compliance experience, with the ability to operate independently … cyber risk governance and reporting processes Produce governance and assurance reporting for leadership and stakeholder forums Review and improve the cyber service catalogue, including definition of KPIs and SLAs Produce recommendations for service optimisation, transformation, transfer, or retirement Work collaboratively with business, technology, risk ...

Architect - Satellite/Mobile Telecoms Solutions A global consultancy operating in mobile telecoms and satellite is looking for an Enterprise Architect to lead service and operational transformation across their client programmes. You will own the architectural vision for operational support and service assurance, working closely with … client product, engineering and commercial teams to drive measurable improvements in service quality, platform resilience and partner ecosystem integration. What you will be doing: Defining and owning target-state architecture for OSS and service assurance platforms across satellite and terrestrial networks Designing service assurance ...

Operations Build AI‐powered workflows that make onboarding, offboarding, and day‐to‐day IT support nearly invisible Design self‐service systems that scale with the company without requiring proportional headcount growth Own the device lifecycle with automation‐first thinking: provisioning, deployment, recovery, and secure disposal Manage identity … operational burden through automation Technical Skills Deep knowledge of modern SaaS administration (Google Workspace, Okta/SSO, MDM solutions) Experience with IT service management and ticketing systems Understanding of cloud infrastructure basics (GCP strongly preferred, AWS/Azure an asset) Familiarity with security tools: endpoint protection, vulnerability management ...