1 to 18 of 18 Service Design Jobs in London with Remote Work Options

Service Designer Location : London – Hybrid Employment : Full Time All applicants must hold a DV (Developed Vetting) clearance to apply. The Opportunity : For the UK Government, maintaining National Security is a 24-hour-a-day, 365-day-a-year mission. To support these complex operations, the MoD partners with this … Big4 Firm to empower critical thinking and drive value across its strategic initiatives and technology investments. The Role : As a Service Designer, you’ll design and deliver E2E Service experiences for the UK’s Defence, Intelligence, and Military Agencies. Collaborating with a talented design team, you … British Passport Holder with active DV (Developed Vetting) Clearance. • Previous Defence, Military, Policing, National Security, Counter Terrorism, or Justice Project involvement. • Proven experience in service design, designing end-to-end services comprised of multiple digital products and touchpoints, and creating service design artifacts. • Strong understanding of more »

Working closely with multidisciplinary teams, you'll analyse user data to offer actionable insights. Additionally, you'll create user archetypes, journey maps, and other design artefacts to communicate insights and effectively support decision-making processes. Required Skills/Experience: British Passport Holder with active DV (Developed Vetting) Clearance. Previous … Terrorism, or Justice Project involvement. Expert in applying user research methodologies across complex defence/government environments Excel within a multidisciplinary Agile team to design and deliver people-centred services Working knowledge of how to research accessibility needs or assisted digital needs Championing user research/user-centred design/service design approaches Line management - mentoring/training other user researchers Advanced communication and stakeholder management skills, with the ability to manage conflict and convey difficult messages with tact and sensitivity Strong consultancy and leadership skills and confidence in exploring problem spaces with clients to determine more »

processors (Primary: SASS/SCSS) Strong understanding of jQuery & client-side JavaScript Proven experience with React, Gatsby JS or Next.JS An understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Have a good understanding of the … AWS/Azure toolbox, leveraging services and cloud design patterns in a micro-service landscape. Evidenced experience in service design (SOA, Microservices, ESBs, Composable, MACH). Core Responsibilities: Design, develop, test and deploy scalable backend systems following the principles of Composable MACH architecture. Develop user … friendly web interfaces using Front end frameworks such as Next JS and React. Collaborate with UI/UX designers to translate design wireframes into high-quality user interfaces. Optimise web applications for maximum speed and scalability. Implement RESTful APIs and microservices using modern programming languages and frameworks such as more »

deploy web applications. Strong experience developing scalable and configurable web applications using Headless CMSs like Contentful, Sanity or Kentico Kontent. Solid understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Comfortable with Devops, Systems administrations and … AWS/Azure. Experience with React, Gatsby JS or Next.JS A good understanding of the AWS/Azure toolbox, leveraging services and cloud design patterns in a micro-service landscape. Experience in service design (SOA, Microservices, ESB’s, Composable, MACH). Have a good understanding of … CI/CD Pipelines, Terraform, and GIT source control (Desirable) Core Responsibilities: Design, develop, test, and deploy scalable backend systems following the principles of Composable MACH architecture. Collaborate with product managers, front-end engineers, and other stakeholders to understand requirements and translate them into technical solutions. Implement RESTful APIs more »

for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts. This is a brilliant opportunity to work in a newly created role, for a … experience is essential: Previously worked in digital, driving customer adoption and experience improvements. Understanding of Product Management Analytical mindset Degree educated An understanding of Service Design is desirable Excellent communication skills Salary: Excellent + bonus + package Location: London (good work from home options available) If you are more »

have a new opportunity for an enthusiastic and experienced Senior Backend Engineer. Youll be passionate about leveraging the principles of Composable MACH architecture to design, develop, and maintain robust backend systems that blow peoples socks off. Were looking for you to: Be comfortable with MVC, Microservices, APIs, Headless CMSs … Have strong experience developing scalable and configurable web applications using Headless CMSs like Contentful, Sanity or Kentico Kontent. Have a solid understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Be proficient in one or more … with cross-functional teams to architect scalable solutions, integrate with various services and APIs, and ensure the reliability and performance of our digital platforms. Design, develop, test and deploy scalable backend systems following the principles of Composable MACH architecture. Implement RESTful APIs and microservices using modern programming languages and more »

Join a business driven by a passion for its people and on a mission to be truly diverse. Work with incredible global brands to design, develop, and maintain robust backend systems. Great benefits package including 25 days holiday, private healthcare, life insurance, and robust learning and development opportunities as … frameworks. We are looking for an engineer who can write clean, maintainable, and well-documented code following coding standards and software development best practices. Design, develop, test, and deploy scalable backend systems following the principles of Composable MACH architecture. Collaborate with product managers, frontend engineers, and other stakeholders to … equivalent commercial experience. Strong experience developing scalable and configurable web applications using Headless CMSs like Contentful, Sanity or Kentico Kontent. Solid understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Proficient in one or more programming more »

User Experience team and setting up multi-disciplinary pods so we can deliver digital services at scale. This is an exciting opportunity for a design leader with a passion for simple and accessible service design. Clarion Housing Group is a business for social purpose and our mission is … builds and sells thousands of homes each year. As our Lead User Experience and User Interface designer you will: * Mentor and manage a small design team, setting up effective design practices. * Refine and relaunch our multi-brand design system to support re-platforming. * Research user needs and … create artifacts that help stakeholders visualise problems. * Create prototypes and mock-ups to rally teams around early-stage concepts. * Design intuitive multi-channel service experiences for customers and staff. * Champion simple and accessible service experiences that work for everyone. * Work collaboratively with Product and Engineering teams in more »

Chip Consulting firm Expertise in the UK Space Domain with knowledge of Government/MoD Space projects Proficiency in designing and delivering operating models, service design, and digital transformation for the UK Public Sector using waterfall and agile methodologies Understanding of Defence & Security sector challenges and innovative government … environment drivers: digital, automation, robotics, advanced analytics Strong project management skills, including detailed project planning and adherence to strict timelines Expertise in Operating Model Design to create optimal business architecture for digital strategy implementation Proficiency in Service Design, focusing on user-centric solutions to deliver maximum value more »

a new opportunity for an enthusiastic and experienced Senior Backend Engineer. You'll be passionate about leveraging the principles of Composable MACH architecture to design, develop, and maintain robust backend systems that blow people's socks off. We're looking for you to: Be comfortable with MVC, Microservices, APIs … Have strong experience developing scalable and configurable web applications using Headless CMSs like Contentful, Sanity or Kentico Kontent. Have a solid understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Be proficient in one or more … with cross-functional teams to architect scalable solutions, integrate with various services and APIs, and ensure the reliability and performance of our digital platforms. Design, develop, test and deploy scalable backend systems following the principles of Composable MACH architecture. Implement RESTful APIs and microservices using modern programming languages and more »

plus Bonus and Benefits (depending on experience) Contract Type: Full time, permanent Would you like to work at the cutting edge of public service reform? Joining Mutual Ventures could be the right move for you. We are seeking a self-motivated and ambitious individual with at least ten years … protected ground. What we do Mutual Ventures is a growing, vibrant management consultancy with a big reputation, operating at the cutting edge of public service reform. We are public service design and change implementation specialists working across all sectors including children’s services, adult social care, health … who deliver public services. Founded in 2011, our aim has remained the same of helping public services achieve more through combining a strong public service ethos with commercial discipline and an entrepreneurial culture. We are passionate about better, more sustainable public services; our mission is to improve life chances more »

plus Bonus and Benefits (depending on experience) Contract Type: Full-time, permanent Would you like to work at the cutting edge of public service reform? Mutual Ventures could be the right move for you. We are seeking a self-motivated and ambitious individual, with between two and five years … protected ground. What we do Mutual Ventures is a growing, vibrant management consultancy with a big reputation, operating at the cutting edge of public service reform. We are public service design and change implementation specialists working across all sectors including children’s services, adult social care, health … who deliver public services. Founded in 2011, our aim has remained the same of helping public services achieve more through combining a strong public service ethos with commercial discipline and an entrepreneurial culture. We are passionate about better, more sustainable public services; our mission is to improve life chances more »

Health sector around Demand Management, Elective Care backlog, Virtual Care, Workforce and Fiscal challenges.Who you are You will have extensive pre-sales/solution design experience in a customer facing role within the Healthcare sector:• Understands and able to lead Pre-Sales/Solution & Service Design consultants. more »

N2BI) owns and manages systems and infrastructure supporting Sky’s mobile and fixed telephony, broadband and IP core networks. N2BI act as an intermediary service function for all broadband and telephony fulfilment, assurance, rating and billing for other departments within Sky . N2BI works closely with other departments across … liaison with other areas of IT, networks, voice engineering and the Operations centres to ensure effective delivery. Responsibility also includes aspects of the architecture, service design and management of the Online Charging System and other aspects for the Policy Control & Charging Architecture (PCCA) used by the Sky Mobile more »

A global management consulting firm is looking for a Service Designer to come play a pivotal role on an ongoing internal project aimed at enhancing internal security tools. Day Rate: £400 Inside Based: London (Hybrid/Remote) Length: 6 Months (Maternity cover) Responsibilities: Shifting focus from a primarily research … user roles and their day-to-day tasks Support on creating a comprehensive playbook outlining procedures, protocols, and best practices. Develop and refine the service blueprint to guide the iterative improvement of their system Skills & Experience Extensive experience in conducting detailed research and analysis to inform decisions Ability to … from research-focused activities to governance Capability to create and test hypotheses, using data driven insights to inform decisions Skilled in creating and refining service blueprints to map out and optimise service processes. Proficiency in iterative design and development processes, ensuring continuous improvement and adaptation. If this more »

sector entity that's reshaping the way public services are delivered. The Role: Experience Lead (Maternity cover) As an Experience Lead, you will spearhead design across the organisation’s digital estate, playing a pivotal role in the redesign of complex, interdependent services. You'll work openly and collaboratively, always … keeping the user at the center of everything you do. Your work will span multiple teams and all service channels, ensuring a seamless and user-centric approach. The role will lead product and content design and the development of design systems, fostering a culture and new ways … will be expected to build strong relationships with key stakeholders, providing leadership and influence. Your responsibilities will include forward planning to future-proof our design work by developing processes that enable rapid development of high-quality solutions. Additionally, you will oversee budgeting, estimating, planning, and objective setting for the more »

B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs. more »

for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts. This is a brilliant opportunity to work in a newly created role, for a … experience is essential: Previously worked in digital, driving customer adoption and experience improvements. Understanding of Product Management Analytical mindset Degree educated An understanding of Service Design is desirable Excellent communication skills Salary: Excellent bonus package Location: London (good work from home options available) If you are interested in more »