22 of 22 Service Designer Jobs in London

Senior Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Senior Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK … will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Senior Service Designer roles:- 3yrs+ commercial experience in a Service Designer role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the Senior Service Designer roles on offer is up to £70,000 dependent on experience + bonus and excellent benefits package, fantastic training and proper career development plans. Senior Service Designer- UK Wide - Digital Services, UK WIDE (Remote More ❯

Service Designer (SC Cleared) 🌍 Remote-first (UK-based) | ✈️ Occasional travel to London or client sites 🕓 Full-time | Permanent About the Role We’re expanding our team and looking for a Senior Service Designer with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team … the human experience through design. We do this by partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a Service Designer, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly … with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with More ❯

Service Designer (SC Cleared) 🌍 Remote-first (UK-based) | ✈️ Occasional travel to London or client sites 🕓 Full-time | Permanent About the Role We’re expanding our team and looking for a Senior Service Designer with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team … the human experience through design. We do this by partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a Service Designer, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly … with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with More ❯

Service Designer - Location: St Pauls, Vauxhall at Clients Secure location | Hybrid - 3 days at office, 2 at home Duration: 06/08/2026 £420-437 per day inside IR35 MUST Have an active DV clearance Role Description: "As a service designer you'd be responsible for crafting the complete end-to-end experience of a … new service in a highly secure policing environment where DV level clearance is mandatory. Your role would be to optimise and enhance services to ensure they meet the needs of business. As follows: Define and implement service design strategies and methodologies across multiple projects and initiatives. Collaborate with user research to demonstrate and communicate research insights to stakeholders … products or services. Facilitate collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business, and design. Service Designer - Location: St Pauls, Vauxhall at Clients Secure location | Hybrid - 3 days at office, 2 at home Duration: 06/08/2026 £420-437 per day inside More ❯

Join LOTI as a Service Designer Tackle London’s Biggest Challenges through Service Design Job Title: Service Designer Salary: £50,721 Location: City of London near Monument Tube Duration: Two years fixed (Secondments welcome) Close: 23:55 on Thursday 13 November 25 Interviews: In person Tuesday 25 November 25 About LOTI At the London Office … the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London’s biggest challenges The Role We’re seeking a Service Designer to support our diverse portfolio of projects – from Digital Inclusion and Health & Social Care, to Housing, Homelessness, and Net Zero. You’ll play a key role in … good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and service design to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver user research and service design across LOTI More ❯

Join LOTI as a Service Designer Tackle London’s Biggest Challenges through Service Design Job Title: Service Designer Salary: £50,721 Location: City of London near Monument Tube Duration: Two years fixed (Secondments welcome) Close: 23:55 on Thursday 13 November 25 Interviews: In person Tuesday 25 November 25 About LOTI At the London Office … the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London’s biggest challenges The Role We’re seeking a Service Designer to support our diverse portfolio of projects – from Digital Inclusion and Health & Social Care, to Housing, Homelessness, and Net Zero. You’ll play a key role in … good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and service design to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver user research and service design across LOTI More ❯

Service Designer (Multiple roles) Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public sector and central government. We deliver … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯

Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits. Candidates must have LIVE SC Clearance. An overview of the Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge … and Glasgow. We offer hybrid working, however, depending on your project you may have to travel to client locations. Skills you'll need: Essential: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability to create service design artefacts and … outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts ‘Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability More ❯

Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits. Candidates must have LIVE SC Clearance. An overview of the Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge … and Glasgow. We offer hybrid working, however, depending on your project you may have to travel to client locations. Skills you'll need: Essential: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability to create service design artefacts and … outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts ‘Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability More ❯

About The Role As a Service designer at TPXimpact , you will work on projects to map and communicate services clearly and creatively, generating and exploring solutions using a range of visual methods, and using service prototyping to test assumptions and hypotheses. You will be able to think about the technologies, data, and organisational infrastructure that are needed … as part of delivering successful service outcomes. As part of multidisciplinary teams, you will be able to work independently, and with other specialists to produce high-quality work that meets the needs of users. Alongside this, you will play an active role in contributing to our Service & Organisation Design practice. Dimensions Key performance indicators for the role Individual … utilisation: 90% Problem solving responsibility and complexity Medium, providing practice specific support on client projects to other service designers working in complex spaces Internal/External interactions Work effectively with the Lead, project director or sponsor to manage client relationships successfully. You can be a trusted person to hold some of those conversations when needed. Contribute to sales activities More ❯

We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a Service Designer … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only will … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A Service Designer here must be More ❯

Service Designer (SC Eligible) Salary: £50-70K + Benefits Location: London (hybrid – 1 day per week onsite) Join a leading digital transformation consultancy that blends strategy, creativity, and technology to deliver meaningful change. You’ll be part of a passionate and collaborative community of experts designing inclusive, user-centred digital services that make a real impact. What … You’ll Do Lead and contribute across the full service design process – from ideation and discovery through to prototyping, testing, and delivery. Champion user-centred and inclusive design practices, ensuring accessibility and usability are embedded throughout. Work collaboratively in agile, multidisciplinary teams alongside researchers, designers, product owners, and developers. Create service design artefacts such as user journeys, blueprints … personas, and service concepts that communicate complex ideas clearly. Facilitate workshops, design sprints and co-creation sessions with clients and users to shape and refine service experiences. Identify opportunities for innovation and continuous improvement within existing services. Contribute to internal initiatives, thought leadership, and knowledge sharing across the design community. What You’ll Bring Proven experience delivering end More ❯

Permanent Opportunity - Service Designer - Banking - this role can be based in multi-locations across the UK. £35-45k p/a. A great opportunity to join a large global bank on a permanent basis as a Service Designer where you will be working with Senior & Principal Service Designers to improve customer journeys across both … working with other teams closely, such as data & analytics and product, understanding what's happening in your market & keeping close to competitor trends. The ideal candidate: An understanding of Service Design methodologies, practices and processes Experience with Figma/Figjam Design tool would be advantageous Previous experience across financial services or a regulated environment would also be advantageous but More ❯

Senior Service Designer Location: London preferred, Manchester considered Working pattern: 1 day per week at base location + 1-2 London team days per month (flexibility required as project scales up) Duration: 4 months Rate: (Inside IR35) Experience level: 4+ years in senior design roles Environment: Highly technical, working alongside data engineers and analysts Essential Skills Service … Design Expertise Proven experience designing and delivering complex, large-scale services within central government or similar regulated environments Strong ability to balance user needs with organisational goals Skilled in service mapping, blueprinting, and storyboarding to communicate design intent Confident in service prototyping and transforming concepts into tangible solutions Communication & Facilitation Excellent storytelling and communication skills for diverse audiences … driving collaboration and consensus Strong capability in engaging with and understanding the needs of senior stakeholders Hands-on approach, working closely with interaction designers and delivery teams to realise service designs Technical Environment Strong technical literacy , comfortable working with engineers, analysts, and data professionals Background in or exposure to data-driven projects (highly desirable) Confidence working with numerical and More ❯

Job summary We have an exciting opportunity for an experienced Lead Service Designer to join us on a 12 month fixed term/Secondment for Maternity Cover, within the Identity and Access Management portfolio. Our work has a direct impact on millionsof patients' lives, helping them access essential services needed to support them to get appropriate care as … You will have the opportunity to analyse and rethink the delivery of health and care services and improve delivery at national scale. Main duties of the job User-centred service design leadership, collaborating with product management to define a vision for services, and share it in a way others can understand across multiple products in your portfolio. Collaborating with … design knowledge, and negotiation with senior stakeholders to improvehealth outcomes for the public or health professionals Working with multi-disciplinary teams so they understand the role and purpose of service design, user-centred design, and how these help to meet the organisational goals Ensuring our products and services are inclusive, accessible, and equitable Leading, coaching, and line-managing user More ❯

We are seeking a Staff Service Designer to join our team: Required Skills and Expertise ● 10+ years in Service Design, Experience Strategy, Business Transformation, or Strategic Consulting. ● Proven track record leading enterprise-scale discovery or transformation programs with measurable outcomes. ● Deep expertise in systems thinking, service blueprinting, strategic facilitation, and opportunity framing. ● Strong ability to synthesize … workforce, we have 30+ offices across the U.S., UK, Poland, Romania, India, Australia and Mexico. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com. Please let me know the best time and number to connect with you or please More ❯

We are seeking a Staff Service Designer to join our team: Required Skills and Expertise ● 10+ years in Service Design, Experience Strategy, Business Transformation, or Strategic Consulting. ● Proven track record leading enterprise-scale discovery or transformation programs with measurable outcomes. ● Deep expertise in systems thinking, service blueprinting, strategic facilitation, and opportunity framing. ● Strong ability to synthesize … workforce, we have 30+ offices across the U.S., UK, Poland, Romania, India, Australia and Mexico. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com. Please let me know the best time and number to connect with you or please More ❯

I am working with a consultancy feeding intot he public sector who need a Service Designer to join a 3 month project.Outside IR35Fully remoteEnd date - 31st March 2026£300 per day- GDS experience- Service design More ❯

I am working with a consultancy feeding intot he public sector who need a Service Designer to join a 3 month project. Outside IR35 Fully remote End date - 31st March 2026 £300 per day - GDS experience - Service design More ❯

Knowledge/Experience You will need: Ability to design complexity out of services Significant experience designing digital products and/or services and planning service design project engagements Significant experience planning and running workshops with stakeholders, end users and/or front-line service providers Solid understanding of user research methods and practice, proven experience in using metrics … and user feedback to define/refine services and be able to work collaboratively with user researchers and interpret research findings Ability to analyse and visualise user journeys and service flows Ability to clearly and persuasively communicate designs as well as the evidence underpinning decisions Work collaboratively with multidisciplinary teams Ability to work quickly in an agile environment Have … a design related degree, or relevant industry experience Exceptional skills in convincing people of the benefits of user-centred design and designing integrated service offerings Basic understanding of html and css Experience of introducing positive change into working practices, teams or organisations Leadership and excellent communication skills; clear ability to collaborate and build useful relationships *Applicants must have the More ❯

Job Description: Design user-friendly digital interfaces and experiences, combining visual design skills with user research and usability testing. Create wireframes, prototypes, and collaborate with developers to implement designs. £ 450.00/day Talent International UK and it's subsidiaries, Digital More ❯

Job Description: Design user-friendly digital interfaces and experiences, combining visual design skills with user research and usability testing. Create wireframes, prototypes, and collaborate with developers to implement designs. £ 450.00/day Talent International UK and it's subsidiaries, Digital More ❯