Service Desk Coordinator
- Hiring Organisation
- Australasian Recruitment Company
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £16.00 per hour
SERVICE DESK COORDINATOR A temporary opportunity to support an exciting fashion label with the IT support helpdesk! SERVICE DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting … hardware, software, and network-related issues Documenting all incidents, service requests, and resolutions accurately and thoroughly Escalating complex issues to the appropriate teams or senior analysts as needed Collaborating with other IT teams to resolve issues and implement solutions Assisting with user account management tasks such as password resets ...