2 of 2 Remote Service Desk Engineer Jobs in London

Senior Service Desk Engineer – London Based | £40,000–£52,000 Location & Hours Location: Central London Hybrid Working: 3 days in the office (Mon, Wed, Fri) and 2 days working from home (Tues, Thurs) Hours: Full-time, 37.5 hours/week (Monday to Friday) Are you a tech-savvy problem solver with a passion for delivering outstanding customer … service? Do you thrive in dynamic environments where no two days are the same? If so, my client is looking for you! We’re excited to offer a fantastic opportunity to join my client's Information Systems (IS) Operations team as a Service Desk Engineer . Based at their modern offices in Central London , you’ll … play a key role in supporting their internal users, ensuring seamless IT service delivery and contributing to the continuous improvement of their systems. The Role As a Service Desk Engineer , you’ll be the first point of contact for technical support, providing both remote and desk-side assistance. You’ll troubleshoot issues, escalate where necessary More ❯

Service Desk Engineer - Public Sector Hybrid (Central London - 2/3 days on site) | £37,000-£43,000) | Permanent Harvey Nash have partnered with a leading public sector organisation to recruit a Service Desk Engineer to join their London-based IT team. This role is a blend of traditional service desk and … and collaborative IT function working across multiple sites, with direct exposure to modern tooling and infrastructure as the organisation continues to modernise its environment. Experience of Interest: Background in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows 10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN … MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with C-suite and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/Ivanti/Zendesk all of interest), and server technologies (Windows Server 2016/2019) advantageous What's in it for you: 30 days annual leave + buy/sell More ❯