Service Desk Engineer Job Trends in London

Service Desk Engineer
England > London

The median Service Desk Engineer salary in London is £38,750 per year, according to job vacancies posted during the 6 months leading to 13 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 364 408 439
Rank change year-on-year +44 +31 +217
Permanent jobs requiring a Service Desk Engineer 10 22 13
As % of all permanent jobs in London 0.071% 0.14% 0.071%
As % of the Job Titles category 0.078% 0.15% 0.075%
Number of salaries quoted 10 22 12
10th Percentile £35,825 £29,750 -
25th Percentile £36,250 £33,000 £25,000
Median annual salary (50th Percentile) £38,750 £37,500 £33,500
Median % change year-on-year +3.33% +11.94% -4.29%
75th Percentile £47,500 £43,750 £48,188
90th Percentile £57,500 £51,625 £58,875
England median annual salary £31,250 £32,500 £31,000
% change year-on-year -3.85% +4.84% -4.62%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 12,761 14,282 17,445
% of permanent jobs with a recognized job title 91.16% 92.67% 95.22%
Number of salaries quoted 8,461 8,232 14,026
10th Percentile £36,250 £42,500 £41,250
25th Percentile £50,000 £56,000 £55,000
Median annual salary (50th Percentile) £72,500 £75,000 £75,000
Median % change year-on-year -3.33% - +3.45%
75th Percentile £95,000 £96,250 £95,000
90th Percentile £113,750 £120,000 £115,000
England median annual salary £55,000 £60,000 £57,800
% change year-on-year -8.33% +3.81% -6.02%

Service Desk Engineer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Engineer' in the job title relative to all permanent IT jobs advertised in London.

Service Desk Engineer job vacancy trend in London

Service Desk Engineer
Salary Trend in London

Salary distribution trend for Service Desk Engineer job vacancies in London.

Salary distribution trend for Service Desk Engineer job vacancies in London

Service Desk Engineer
Salary Histogram in London

Salary distribution for jobs citing Service Desk Engineer in London over the 6 months to 13 January 2026.

Salary histogram for Service Desk Engineer in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +34 6 £37,500 -11.76% 1
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 13 January 2026, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Desk Engineer in the job title.

1 10 (100.00%) Microsoft
1 10 (100.00%) Microsoft 365
1 10 (100.00%) Windows
2 8 (80.00%) Active Directory
3 6 (60.00%) Microsoft Exchange
3 6 (60.00%) Windows 10
4 5 (50.00%) DHCP
4 5 (50.00%) DNS
4 5 (50.00%) Mobile Device Management
5 4 (40.00%) Azure
5 4 (40.00%) VPN
6 3 (30.00%) ITIL
6 3 (30.00%) Microsoft Intune
6 3 (30.00%) WebEx
7 2 (20.00%) Apple iOS
7 2 (20.00%) Change Management
7 2 (20.00%) Entra ID
7 2 (20.00%) ITSM
7 2 (20.00%) Mac OS
7 2 (20.00%) Mimecast
7 2 (20.00%) OneDrive
7 2 (20.00%) ServiceNow
7 2 (20.00%) SharePoint
7 2 (20.00%) Windows Server
8 1 (10.00%) Android
8 1 (10.00%) Apple
8 1 (10.00%) Customer Experience
8 1 (10.00%) Customer Service
8 1 (10.00%) Degree
8 1 (10.00%) Dynamics 365

Service Desk Engineer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (60.00%) Microsoft Exchange
2 2 (20.00%) SharePoint
Applications
1 1 (10.00%) Microsoft Excel
1 1 (10.00%) Microsoft Office
1 1 (10.00%) Microsoft PowerPoint
Cloud Services
1 10 (100.00%) Microsoft 365
2 4 (40.00%) Azure
3 2 (20.00%) Entra ID
3 2 (20.00%) Mimecast
3 2 (20.00%) OneDrive
4 1 (10.00%) Dynamics 365
Communications & Networking
1 5 (50.00%) DHCP
1 5 (50.00%) DNS
2 4 (40.00%) VPN
3 3 (30.00%) WebEx
4 1 (10.00%) Wi-Fi
General
1 7 (70.00%) Finance
2 5 (50.00%) Social Skills
3 1 (10.00%) Public Sector
Miscellaneous
1 1 (10.00%) Onboarding
Operating Systems
1 10 (100.00%) Windows
2 6 (60.00%) Windows 10
3 2 (20.00%) Apple iOS
3 2 (20.00%) Mac OS
3 2 (20.00%) Windows Server
4 1 (10.00%) Android
4 1 (10.00%) Windows Server 2016
4 1 (10.00%) Windows Server 2019
Processes & Methodologies
1 5 (50.00%) Mobile Device Management
2 3 (30.00%) ITIL
3 2 (20.00%) Change Management
3 2 (20.00%) ITSM
4 1 (10.00%) Customer Experience
4 1 (10.00%) Customer Service
4 1 (10.00%) Incident Management
4 1 (10.00%) Inventory Management
4 1 (10.00%) Multi-Factor Authentication
4 1 (10.00%) Problem Management
4 1 (10.00%) Problem-Solving
4 1 (10.00%) Process Improvement
4 1 (10.00%) Security Monitoring
4 1 (10.00%) Service Delivery
4 1 (10.00%) Time Management
Qualifications
1 1 (10.00%) Degree
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 8 (80.00%) Active Directory
2 1 (10.00%) Virtual Desktop
Systems Management
1 3 (30.00%) Microsoft Intune
2 1 (10.00%) Jamf Pro
Vendors
1 10 (100.00%) Microsoft
2 2 (20.00%) ServiceNow
3 1 (10.00%) Apple
3 1 (10.00%) HP
3 1 (10.00%) VMware