London, South East, England, United Kingdom Hybrid / WFH Options
Noir
Client Engagement & Support Manager - Financial Technology - London/Hybrid (Key skills: Client Engagement, Application Support, IT Operations, SLA Management, StakeholderManagement, Escalation Handling, Service Delivery, Relationship Management, JIRA, Wealth Management Technology, Digital Marketing Support, Team Leadership) Are you a client-focused leader who thrives on building trusted relationships, ensuring service excellence, and leading high-performing … teams? Do you want to work at the heart of a business serving some of the most respected names in the investment and wealth management sector? This role offers the perfect balance of operational leadership, client-facing engagement, and technical oversight. Our client, a rapidly expanding financial technology provider, is seeking a Client Engagement & Support Manager to lead their … role, you'll act as the key liaison between clients and internal teams, managing escalations, providing regular service updates, and ensuring SLAs are consistently met. You will oversee ticket management and resolution workflows, lead service performance reviews, and champion client needs within the organisation. With a strong understanding of the platform's features, architecture, and core use cases, you More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Bedford Consulting
Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholdermanagement, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of … Accountabilities and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and change management processes related to Anaplan support. Monitor ticket trends , identifying recurring issues and ensuring proactive resolution to reduce future incidents. Client Relationship & StakeholderManagement Act as the primary point of contact between the client and the managed service team. Conduct regular service reviews with the client to discuss performance, improvements, and upcoming requirements. Gather and translate business needs More ❯
london, south east england, united kingdom Hybrid / WFH Options
Bedford Consulting
Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholdermanagement, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of … Accountabilities and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and change management processes related to Anaplan support. Monitor ticket trends , identifying recurring issues and ensuring proactive resolution to reduce future incidents. Client Relationship & StakeholderManagement Act as the primary point of contact between the client and the managed service team. Conduct regular service reviews with the client to discuss performance, improvements, and upcoming requirements. Gather and translate business needs More ❯
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Production Management, strategic leadership, operational improvement, and strong stakeholdermanagement pertaining to service disruptive technology events.Citi Services, Markets, Banking and Functions (SMBF) Production are a global workforce of 5200+, spanning 37 countries. We … Define and drive the strategy for Services BCC, ensuring alignment with Citi goals. Deliver outcomes that promote rapid recovery, reduce client impact duration, and foster continuous improvement based on stakeholder and client feedback. Relationship Management & Stakeholder Engagement: Maintain strong relationships with senior product, operations, and technology stakeholders, garner support for strategy, set targets and share performance insights. … Actively lead and manage stakeholders during more significant disruptive events. Operational Excellence & Compliance: Ensure adherence to Citi Enterprise policies and protocols, incl. Major Incident Management and ITIL practices. Build, maintain strong awareness of global regulatory obligations related to disruptive events, including reporting requirements and stakeholder communication. Strengthen CBS/ITOL awareness, obligations, response, and reporting requirements, influencing outcomes More ❯
to oversee the successful delivery of change programs across the Group. The role will suit an insurance change specialist with a proven track record of leading high performance project management teams to deliver complex change and transformation programs. This is a complex position that will encompass multiple geographies and regulatory requirements, so it will suit a more hands-on … process and people, there will also be a substantial IT systems change element to the role as we continue a modernisation program across the Group. Responsibilities Planning and Portfolio Management • Define and manage the portfolio roadmap, working closely with business and technical stakeholders. • Ensuring the portfolio is aligned with company strategy and reflects business priorities. • Owning the rolling demand … plan, annual delivery plan and related investments. Project/Program Management: • Oversee the delivery of all major transformation programs and projects, ensuring alignment with business strategy. • Ensuring projects are well-managed, adhere to governance, and are delivered with quality, on time and within budget. • Identifying and mitigating risks, ensuring projects stay on track. • Implementing and monitoring quality assurance processes. More ❯
this role. We are seeking a driven individual with at least two years of practical experience in delivering and providing consulting services and business analysis within the Identity & Access Management domain. The Role This role will entail being involved in the analysis, design and delivery of identity and access management solutions, strategy & process improvement, with a focus on … areas such as : Identity Governance and Administration (IGA) Identity Management (IDM) Ideally with good conceptual/practical knowledge of: Access Management (inc. Single Sign-On (SSO)/Multi-Factor Authentication (MFA)/Password-less Authentication) The key technologies we are looking for experience in are: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP … delivering major IAM technologies, as described above Comfortable working both as part of a team or individually, and familiar with the relevant non-technical project activities (i.e. project planning, stakeholdermanagement, change management, schedule management, quality assurance, etc.) Strong written and verbal communication skills Basic understanding of risk and control principles and how processes are implemented More ❯
City of London, London, United Kingdom Hybrid / WFH Options
McCabe & Barton
Operating Models across UK and APAC regions to increase scale and efficiency. The person we are looking for will have a strong track record working in financial services OR management consulting maximizing value by developing and facilitating initiative approaches, including benefits realization, governance structures, change management, ideally working a central business change or transformation function. RESPONSIBILITES Process Re … team by providing clear messages to team without ambiguity and identifies communication barriers within the team Maintains team morale by reinforcing positive work environment and recognizes others' accomplishments Change Management Builds a change management strategy and plan as part of the delivery of an effort. Work with the Senior Management if additional change management expertise is … required for the effort to ensure highly impactful change efforts With support from Change Management practitioners, demonstrates ability to gain proficiency in applying and executing innovative change management techniques Develops and executes upon communication/content development strategy to effectively engage and inform stakeholder groups. Able to identify appropriate and most connective communication channels to engage the More ❯
Operating Models across UK and APAC regions to increase scale and efficiency. The person we are looking for will have a strong track record working in financial services OR management consulting maximizing value by developing and facilitating initiative approaches, including benefits realization, governance structures, change management, ideally working a central business change or transformation function. RESPONSIBILITES Process Re … team by providing clear messages to team without ambiguity and identifies communication barriers within the team Maintains team morale by reinforcing positive work environment and recognizes others' accomplishments Change Management Builds a change management strategy and plan as part of the delivery of an effort. Work with the Senior Management if additional change management expertise is … required for the effort to ensure highly impactful change efforts With support from Change Management practitioners, demonstrates ability to gain proficiency in applying and executing innovative change management techniques Develops and executes upon communication/content development strategy to effectively engage and inform stakeholder groups. Able to identify appropriate and most connective communication channels to engage the More ❯
london, south east england, united kingdom Hybrid / WFH Options
McCabe & Barton
Operating Models across UK and APAC regions to increase scale and efficiency. The person we are looking for will have a strong track record working in financial services OR management consulting maximizing value by developing and facilitating initiative approaches, including benefits realization, governance structures, change management, ideally working a central business change or transformation function. RESPONSIBILITES Process Re … team by providing clear messages to team without ambiguity and identifies communication barriers within the team Maintains team morale by reinforcing positive work environment and recognizes others' accomplishments Change Management Builds a change management strategy and plan as part of the delivery of an effort. Work with the Senior Management if additional change management expertise is … required for the effort to ensure highly impactful change efforts With support from Change Management practitioners, demonstrates ability to gain proficiency in applying and executing innovative change management techniques Develops and executes upon communication/content development strategy to effectively engage and inform stakeholder groups. Able to identify appropriate and most connective communication channels to engage the More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
McCabe & Barton
Operating Models across UK and APAC regions to increase scale and efficiency. The person we are looking for will have a strong track record working in financial services OR management consulting maximizing value by developing and facilitating initiative approaches, including benefits realization, governance structures, change management, ideally working a central business change or transformation function. RESPONSIBILITES Process Re … team by providing clear messages to team without ambiguity and identifies communication barriers within the team Maintains team morale by reinforcing positive work environment and recognizes others' accomplishments Change Management Builds a change management strategy and plan as part of the delivery of an effort. Work with the Senior Management if additional change management expertise is … required for the effort to ensure highly impactful change efforts With support from Change Management practitioners, demonstrates ability to gain proficiency in applying and executing innovative change management techniques Develops and executes upon communication/content development strategy to effectively engage and inform stakeholder groups. Able to identify appropriate and most connective communication channels to engage the More ❯
interviewing, and offer negotiation. o Design and implement structured assessment processes, ensuring consistency and fairness. o Deliver a seamless and engaging candidate experience throughout all stages. International Hiring & Contractor Management o Manage international hiring processes, including the use of Employers of Record (EORs) to onboard talent in new jurisdictions. o Advise on and coordinate contractor engagements, ensuring compliance with … relevant laws and company policies. o Collaborate with People Team colleagues on processes for onboarding, managing, and offboarding international employees and contractors. StakeholderManagement o Partner with the Executive Leadership Team and hiring managers to define role requirements and hiring criteria. o Influence and advise on hiring decisions, balancing business needs with market realities. o Coach and advise … contractors across multiple jurisdictions. Skills o Deep understanding of technical roles, skills, and assessment methods. o Expertise in sourcing (Boolean search, social platforms, niche tech communities). o Outstanding stakeholdermanagement and communication skills, influencing, and negotiation skills. o Detail-orientated in time and task management for balancing multiple priorities. o Up-to-date knowledge of UK More ❯
re looking for an experienced Head of Fraud to lead the enterprise fraud strategy across IAG Loyalty. You'll be responsible for designing and delivering a unified fraud risk management strategy and framework while enabling tailored, risk-based solutions that meet the unique needs of each business. You'll work closely with the Chief Information Security Officer (CISO) and … the Head of Legal Operations and Compliance, ensuring alignment across fraud, cyber security, data privacy, and risk management functions. This role is based out of our London office. We call our approach to hybrid working The Blend - it's about giving you the flexibility to choose where you do your best work, while staying connected with your team and … other office or partner locations, based on your role and 'to do' list. What you'll get up to Strategic Leadership: Define and lead the group-wide fraud risk management strategy and operating model. Act as the primary advisor to the CFO and executive leadership on fraud risks, threats, and mitigation across all types of fraud. Develop and implement More ❯
performance needs. Data Verification & Reconciliation: Oversee validation processes to ensure data integrity pre- and post-migration. Lead reconciliation activities to confirm accuracy of migrated records, balances, and transactional histories. StakeholderManagement: Engage, influence, and manage relationships with stakeholders up to board level. Provide updates, risk assessments, and progress reports to steering committees and executive leadership. Risk & Compliance Oversight … keys. Strong working knowledge of card scheme migration processes and requirements. Hands-on experience with ETL build and deployment. Deep understanding of data verification and financial reconciliation methodologies. Excellent stakeholdermanagement skills, including board-level engagement. Strong problem-solving ability and resilience under pressure. Desirable Experience in a payments or card-issuing environment. Knowledge of PCI DSS compliance … requirements. Familiarity with other card scheme migration processes (Visa, Amex). PRINCE2, PMP, or Agile project management certification. Why Apply? This is an opportunity to join a leading fintech payments company and play a pivotal role in a high-impact data migration programme. You'll be working in a fast-paced, innovative environment where collaboration, creativity, and delivery excellence More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Junior Project Manager, Junior Business Analyst, BRM, AI, RPA, StakeholderManagement, Mainly Remote, Central London Junior Project Manager, Junior Business Analyst, Junior Business Relationship Manager required to join a Professional Services firm as an Innovation Manager based in Central London. However, the current set up is to mainly work from home but go to the London offices circa … twice a month. Basically we need someone with the following (and we CANNOT compromise here): Strong StakeholderManagement skills Understanding of Technical Development teams, how to communicate with them, how they work, how they think etc Good overall understanding of IT/Technical Departments and structures Business acumen Excellent communication skills Desire to want to become an Innovation … Manager as a bridge between technology and the business, learning more about AI, RPA, LLMs etc Excellent attitude and personality with a desire to suceed Agile exposure Any Project Management or Business Analyst (CBAP) accreditations would be welcome (and/or any BRM related accreditations too! - BRMP). Also, Professional Services would be welcomed but definitely not essential. We More ❯
performance needs. Data Verification & Reconciliation: Oversee validation processes to ensure data integrity pre- and post-migration. Lead reconciliation activities to confirm accuracy of migrated records, balances, and transactional histories. StakeholderManagement: Engage, influence, and manage relationships with stakeholders up to board level. Provide updates, risk assessments, and progress reports to steering committees and executive leadership. Risk & Compliance Oversight … keys. Strong working knowledge of card scheme migration processes and requirements. Hands-on experience with ETL build and deployment. Deep understanding of data verification and financial reconciliation methodologies. Excellent stakeholdermanagement skills, including board-level engagement. Strong problem-solving ability and resilience under pressure. Desirable Experience in a payments or card-issuing environment. Knowledge of PCI DSS compliance … requirements. Familiarity with other card scheme migration processes (Visa, Amex). PRINCE2, PMP, or Agile project management certification. Why Apply? This is an opportunity to join a leading fintech payments company and play a pivotal role in a high-impact data migration programme. You'll be working in a fast-paced, innovative environment where collaboration, creativity, and delivery excellence More ❯
engineering, or technical sales Solid understanding of smart building technologies and IoT solutions Comfortable preparing technical proposals and tenders Strong attention to detail and commercial awareness Excellent communication and stakeholdermanagement skills Experience in Tridium-based systems is highly desirable Self-motivated with the ability to manage your own diary Willingness to travel across the UK as needed … process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Senior Business Analyst/Process Mapping/Requirements Gathering/StakeholderManagement/CRM Transformation/ERP/B2B/Hybrid Working/Change Management JBRP1_UKTJ More ❯
What you'll be doing McArthurGlen is seeking an experienced IT Business Partner to support our strategic goal of getting closer to our internal customers, Centre Operations and Facilities Management teams by aligning their local needs with our wider IT objectives. In this newly created role, you will serve as the bridge between centre-level operations and Group IT … Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. To be successful you'll bring Strong stakeholdermanagement and communication skills Experience delivering IT projects, ideally infrastructure-focused Working knowledge of networking (WAN/LAN) and end-user computing Analytical, strategic thinker with a proactive … What you'll be doing McArthurGlen is seeking an experienced IT Business Partner to support our strategic goal of getting closer to our internal customers, Centre Operations and Facilities Management teams by aligning their local needs with our wider IT objectives. In this newly created role, you will serve as the bridge between centre-level operations and Group IT More ❯
Comments: £35.58 p/h PAYE (74K p/a) Hours: Full-time Duration: 4 month contract Job Description: We are looking for an Analytical Consultant with experience in stakeholdermanagement and client engagement. You’ll be skilled in spreadsheets and SQL , with an agency background a strong advantage . In this role, you’ll use data-driven … attribution, experimentation, and first-party data integration. Drive adoption of our analytics and attribution products, demonstrating their business value. What we’re looking for 4–8+ years’ experience in stakeholdermanagement and client engagement. Proficiency in spreadsheets and SQL . Strong analytical, consultative, and communication skills. Commercial acumen and experience turning data into business decisions. Background in an More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Aquent
Comments: £35.58 p/h PAYE (74K p/a) Hours: Full-time Duration: 4 month contract Job Description: We are looking for an Analytical Consultant with experience in stakeholdermanagement and client engagement. You’ll be skilled in spreadsheets and SQL , with an agency background a strong advantage . In this role, you’ll use data-driven … attribution, experimentation, and first-party data integration. Drive adoption of our analytics and attribution products, demonstrating their business value. What we’re looking for 4–8+ years’ experience in stakeholdermanagement and client engagement. Proficiency in spreadsheets and SQL . Strong analytical, consultative, and communication skills. Commercial acumen and experience turning data into business decisions. Background in an More ❯
london, south east england, united kingdom Hybrid / WFH Options
Aquent
Comments: £35.58 p/h PAYE (74K p/a) Hours: Full-time Duration: 4 month contract Job Description: We are looking for an Analytical Consultant with experience in stakeholdermanagement and client engagement. You’ll be skilled in spreadsheets and SQL , with an agency background a strong advantage . In this role, you’ll use data-driven … attribution, experimentation, and first-party data integration. Drive adoption of our analytics and attribution products, demonstrating their business value. What we’re looking for 4–8+ years’ experience in stakeholdermanagement and client engagement. Proficiency in spreadsheets and SQL . Strong analytical, consultative, and communication skills. Commercial acumen and experience turning data into business decisions. Background in an More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Aquent
Comments: £35.58 p/h PAYE (74K p/a) Hours: Full-time Duration: 4 month contract Job Description: We are looking for an Analytical Consultant with experience in stakeholdermanagement and client engagement. You’ll be skilled in spreadsheets and SQL , with an agency background a strong advantage . In this role, you’ll use data-driven … attribution, experimentation, and first-party data integration. Drive adoption of our analytics and attribution products, demonstrating their business value. What we’re looking for 4–8+ years’ experience in stakeholdermanagement and client engagement. Proficiency in spreadsheets and SQL . Strong analytical, consultative, and communication skills. Commercial acumen and experience turning data into business decisions. Background in an More ❯
the region. Understanding what data is in the Data Lake and how this can be leveraged, including looking for common opportunities and supporting prioritisation of the data ingestion roadmap. Stakeholdermanagement directly managing relationships with the commercial C-Suite and utilising Chief Data Officer for escalation, communication and resolution. Working closely with Group Data to prioritise data & AI … drive growth or operating efficiencies using data, insight and AI. Setting up Monthly governance mechanisms with measurable KPIs and metrics which align with other Lead Business Partners. Required Skills Stakeholdermanagement experience at C-Suite level. Strong experience in Business Analysis/PMO/Business Partner role within or supporting a data function. Commercial evidence of previous Return More ❯
Harmondsworth, West Drayton, Middlesex, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
is a high-impact, transformational programme across the business and engagement with multiple technical and business stakeholders. This role requires a seasoned leader with a strong delivery focus, excellent stakeholdermanagement skills, and deep experience in transformational IT programmes. Location: Waterside, London (Hybrid - 2 to 3 days on site per week & rest days from home) Contract Length … through Umbrella (inside IR35) Key Responsibilities Lead the delivery of a large-scale transformational programme with both technical and business engagement. Manage a portfolio of work including planning, risk management, financial oversight, and team leadership. Drive alignment amongst senior stakeholders with differing perspectives and priorities. Navigate uncertainty and shifting priorities to ensure successful outcomes. Articulate trade-offs and risks … delivery approaches. Essential Skills & Experience 6-8 years of experience leading transformational programmes (not just projects). Proven track record of delivering multiple large-scale programmes. Strong leadership and stakeholdermanagement across diverse business areas. Excellent communication and interpersonal skills. Ability to lead with transformational leadership and drive delivery outcomes. Desirable Skills Domain knowledge in modern endpoint management. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lorien
Security Analyst looking for a new role? We are partnered with a government client looking for a Cyber Security Analyst with a mix of good technical skillsets and good stakeholdermanagement This role would be based on a hybrid working basis in Central London Experience Experience of working in Cyber Security, ideally within SOC Excellent stakeholdermanagementMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions Ltd
to lead the technical migration of their STIBO STEP PIM system from on-premise to a modern SaaS architecture. This is a high-impact role requiring deep technical leadership, stakeholdermanagement, and hands-on experience with enterprise-scale migrations.??? Tech Environment: STIBO STEP (PIM)? Java 17+ (Java 21 preferred) Micronaut/Spring Boot? JUnit/Mockito? Kafka/… in software engineering, 5+ in leadership roles Proven experience with STIBO STEP and enterprise SaaS migrations Strong technical depth across Java, microservices, and cloud-native tooling Exceptional communication and stakeholdermanagement skills Interested? Apply now or send your latest CV to ASAP!If you haven’t heard back within 48 hours, please assume your application was not successful More ❯