1 to 25 of 72 Remote Support Specialist Jobs in London

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

encourage you to apply if your qualifications and experience are a good fit for any of our openings. Your role: As part of the Enterprise Services Team, the Enterprise Support Specialists work with clients in support of Global Relay’s services. The Enterprise Support Specialists provide leading industry support, guidance, account management and best practices for … our Enterprise Clients. This team is available 24x7 to work with clients globally. The primary function of the Enterprise Support Specialist is to troubleshoot services and use creative problem solving to resolve client issues of our most strategic and demanding accounts and to ensure the success of the client. Working collaboratively as part of the Enterprise Services Team … the Support Specialists will assist in the mentoring of internal resources, and championing Support’s requirements throughout the development cycle of Product releases. Your responsibilities: Responsible for the support of the Global Relay product suite, including third party services. Provide world class service and support of Global Relay’s platforms and resolve all Enterprise and Tiered More ❯

days ago Be among the first 25 applicants Job TitleIT User Support SpecialistPositionFull TimeRoleBusiness ServicesLocationLondonPractice Area/DepartmentBankingDescription Role Overview The support of IT at RPC is key and a vital function that ensures the firm can provide full service to our clients in accordance with our client service standards. An opportunity has arisen to recruit a highly … motivated, talented and enthusiastic team player to join the IT User Support team as the first point of contact for supporting RPC s people. This role is responsible for the day-to-day IT support and service of all RPC offices (London, Bristol, Hong Kong & Singapore). This includes technical troubleshooting, providing solutions, educating RPC users on the … is provided to the business, working closely and collaboratively with other IT teams to ensure a strong relationship is maintained between IT and the business. Reports to IT User Support Team Leader Position Requirements Acting as the first point of contact for all business IT enquires, answering calls/emails and walk-ups in a professional and helpful manner More ❯

Principal Technical Service and Ongoing Support Specialist - (Remote, EMEA Based) Join to apply for the Principal Technical Service and Ongoing Support Specialist - (Remote, EMEA Based) role at Medtronic Principal Technical Service and Ongoing Support Specialist - (Remote, EMEA Based) 17 hours ago Be among the first 25 applicants Join to apply for the Principal Technical … Service and Ongoing Support Specialist - (Remote, EMEA Based) role at Medtronic At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Digital Technologies is Medtronic … DS1 computer, our first OR device, allowing surgeons, OR team members, and trainees to securely access videos of their procedures shortly after surgery. The Principal Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and (in selected circumstances) on-site technical support to our custom computing devices while driving More ❯

As a Technical Support Specialist (TSS), you will be a primary face of the company, functioning as an essential technical liaison between a customer and our team of Estimators, Sales and other inside staff. The ideal candidate should have a strong passion for customer satisfaction and sales, possess excellent communication skills, understanding of manufacturing principles and be able … safety glasses, safety toe boot/shoe. The employee must be able to perform the physical demands of the job with or without reasonable accommodation. JOB DUTIES: The Technical Support Specialist will interact with the company’s customers by addressing inquiries and resolving complaints; when the issue is beyond the TSS’s knowledge, they will engage other appropriate … answers/replies to inquiries, the Representative will offer regular updates on the status of the inquiry until the case is closed. Perform other essential duties as assigned in support of operational success. JOB LOCATION: New Kensington, PA CONTACT INFORMATION: General inquiries can be sent to jobs@accrotool.com BENEFITS: Competitive benefits available the 1st of the month following More ❯

Social network you want to login/join with: Applications Specialist – SharePoint & SaaS Location: London (Hybrid) Overview: A global life sciences brand is seeking an Applications Specialist with strong SharePoint expertise to support key SaaS platforms. You’ll be part of a forward-thinking digital team, enabling enterprise collaboration and operational efficiency. Role & Responsibilities: Act as the … SharePoint SME, managing configuration, support, and optimisation. Provide 3rd line support for SharePoint, Microsoft 365, and other SaaS tools. Collaborate with stakeholders and vendors to deliver updates and improvements. Create documentation, support integration, and contribute to Agile delivery. In-depth experience with SharePoint Online and Microsoft 365. Knowledge of Workday, Salesforce, Dynamics, and other SaaS platforms. Comfortable More ❯

000+ industry professionals in over 65 countries and have an ambitious growth strategy to significantly increase our global reach. The Opportunity We are looking for a skilled Technical Support Specialist to join our team to provide exceptional 1st and 2nd line support to our online learning management system (LMS) customers and take a lead role in supporting … days, plus an added day every two years of service (up to 5 additional days). The Role Your key responsibilities will include (but are not limited to): Customer Support: Provide 1st and 2nd line technical support to LMS customers. Troubleshoot and resolve technical issues related to the LMS platform. Escalate complex issues to higher-level support when necessary. Create and update user guides, FAQs, and other support documentation. Ensure timely and effective resolution of customer queries and issues. Business Systems Support: Lead the support and maintenance of internal business systems, including the Microsoft 365 suite of tools. Collaborate with internal teams to identify and resolve system issues. Perform system upgrades, patches, and More ❯

curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook's Customer Support Specialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. You will work with the support team to troubleshoot customer … email contacts from customers Achieve contact volume and quality goals measured quarterly Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues Work collaboratively with other support specialists to resolve customer questions and issues Document the details of each interaction in Salesforce to easily research customer issues and inform product improvements Partner with global teams to … ensure continuous support availability during required business hours Support the vision and values of the company through role modelling and encouraging desired behaviours Participate in various company initiatives and projects as requested Skills and Qualifications: Bachelor's degree preferred 1+ years of experience in a customer service role A client-first attitude and enjoy engaging with customers Ability More ❯

Technical Support Specialist Are you a Technical Specialist with a background of providing second and third-line support? This is a great opportunity to join a fun technical team and develop in your career. Position: Technical Support Specialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to £38,000 per annum Contract … and the second round is in person at the Swindon office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for … and resolving issues and, where appropriate, allocating tasks to other team members; and maintaining the Society’s hardware and software. You will also provide technical guidance to other Technology Support Desk staff members. About You We are looking for someone with experience of: Working within an IT helpdesk environment PowerShell, Microsoft Online (365) and Exchange Online Management modules Migrating More ❯

with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯

with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯

with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯

businesses offer various career moves to seek new horizons. Welcome to join us and bring your curiosity to life! Full Job Description MedChemExpress has an immediate opening for Technical Support Specialist base in the UK. This is a full time position with career advancement opportunities within the company. You must be available to work from Monday to Friday … and willing to travel. You must be legally working in the UK. Key Responsibilities Sale Support: Provide technical support to EMEA sales teams, helping with sales lead generation, the development of stable customer relationships. Collaborate with product managers to deliver technical training to internal and external sales teams. Represent the company in technical meetings, prepare agendas and minutes … teams to facilitate communication with key accounts and projects, monitor project progression, and prevent technical communication errors and obstacles. Build and maintain long-lasting relationships with key customers. Marketing support: Design, polish, and proofread both physical and digital marketing materials such as monthly emails, landing pages, and brochures to maintain accuracy and consistency in technical information and tone of More ❯

Overview The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both … manage service desk requests, identify recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first- and second-line technical support to internal and external users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s public … facing or industry-specific applications, assisting with account management, system navigation, and troubleshooting. Deliver support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts, permissions, and security groups across Entra ID (Azure Active Directory), Microsoft 365, including Teams and Exchange, in More ❯

extends to our IT infrastructure, where we strive to adopt cutting-edge technologies and ensure seamless operations across our organization. The Role: We are seeking a skilled Senior IT Support Engineer to provide 2nd and 3rd line support while taking a hands-on role in key IT projects. You will play a pivotal part in the migration of … our on-premises technology to an Azure cloud environment, followed by ongoing support and additional project work to enhance and optimize our systems. This hybrid role combines technical expertise with a focus on collaboration, providing you with the opportunity to contribute to both day-to-day operations and transformative projects. Key Responsibilities: Deliver 2nd and 3rd line support … on-premises systems to Azure cloud infrastructure. Collaborate with stakeholders to identify requirements and implement IT solutions. Troubleshoot and resolve complex technical issues to ensure business continuity. Provide ongoing support for Azure cloud environments and related technologies. Contribute to project work aimed at improving IT systems and processes. Requirements: 8+ years' IT Support experience. Proven experience in 2nd More ❯

Regional Technology Support Specialist - North North & Scotland Hybrid Working Technology Permanent Full Time Competitive salary, depending on experience 37.5 Weekly Hours Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the … UK's wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology Support Specialist , you'll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You will have excellent communication skills as well as have technical … ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT Support Specialist, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. As our Regional Technology Support Specialist, you More ❯

Digital Support Specialist - London/Hybrid Digital Support Specialist - London/Hybrid The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user … desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal and external users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s … public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts, permissions, and security groups across Entra ID (Azure Active Directory), Microsoft 365, including Teams More ❯

casinos to optimize pricing, distribution, and profitability. We operate fully remotely, with a diverse, global team that values adaptability, knowledge-sharing, and continuous improvement. ABOUT OUR TEAM The Technical Support team at Duetto delivers timely, knowledgeable, and personalized assistance to our customers. Our support model is "touch and hold," meaning each Specialist fully owns their assigned cases … service we provide to customers. We measure our success using key performance indicators, including: First Response Time: Under 2 hours Customer Satisfaction (CSAT): 4.7 or higher Case Volume: Each Specialist manages approximately 125 cases per month Our team thrives in a culture of collaboration, adaptability, and continuous learning, supported by practices like Swarming (real-time problem-solving with teammates … 2+ years of experience in the hospitality industry or hospitality technology space. Prior hotel operations or revenue management exposure is highly valuable. Experience translating hospitality business needs into technical support solutions is a strong plus. Technical Aptitude: Prior experience in technical support, including familiarity with ticketing/case management systems, data analysis, and troubleshooting integrations. Comfortable using tools More ❯

The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal … desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal and external users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s … public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts, permissions, and security groups across Entra ID (Azure Active Directory), Microsoft 365, including Teams More ❯

The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal … desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal and external users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s … public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts, permissions, and security groups across Entra ID (Azure Active Directory), Microsoft 365, including Teams More ❯

The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal … desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal and external users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s … public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts, permissions, and security groups across Entra ID (Azure Active Directory), Microsoft 365, including Teams More ❯

Job Title: Sales Support Location: London Job Type: Full-Time Job Summary: Are you a highly organised, proactive professional who thrives in a fast-paced environment? We're looking for a Sales Support Specialist to become a key part of our sales, accounts, and services team. In this pivotal role, you'll work closely with multiple departments … and directly support both internal stakeholders and our valued clients. Your focus will be on ensuring a smooth, efficient sales process and helping to deliver a consistently high standard of customer service. This is an exciting opportunity for someone who enjoys working behind the scenes to make a real impact - ensuring operations run seamlessly, communication flows clearly, and client … satisfaction remains at the heart of everything we do. What You'll Be Doing Day to Day As a Sales Support Specialist , your role will be varied and dynamic, supporting account management and ensuring smooth operational delivery across the business. Here's what a typical day might involve: Account Management Support Preparing basic quotes for everyday client More ❯

casinos to optimize pricing, distribution, and profitability. We operate fully remotely, with a diverse, global team that values adaptability, knowledge-sharing, and continuous improvement. ABOUT OUR TEAM The Technical Support team at Duetto delivers timely, knowledgeable, and personalized assistance to our customers. Our support model is “touch and hold,” meaning each Specialist fully owns their assigned cases … service we provide to customers. We measure our success using key performance indicators, including: First Response Time: Under 2 hours Customer Satisfaction (CSAT): 4.7 or higher Case Volume: Each Specialist manages approximately 125 cases per month Our team thrives in a culture of collaboration, adaptability, and continuous learning, supported by practices like Swarming (real-time problem-solving with teammates … 2+ years of experience in the hospitality industry or hospitality technology space. Prior hotel operations or revenue management exposure is highly valuable. Experience translating hospitality business needs into technical support solutions is a strong plus. Technical Aptitude: Prior experience in technical support, including familiarity with ticketing/case management systems, data analysis, and troubleshooting integrations. Comfortable using tools More ❯

agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a Technical Support Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success, Product, and … opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative production, campaign trafficking, analytics and more. If you're looking to get your foot in the door at an amazing software company where you … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯

Support Attio customers with accurate and efficient answers, resolutions and resources. Locations: Based remotely in UK and Europe, working GMT hours. At Attio, we’re building the CRM of the future... CRMs are at the center of the software stack for millions of businesses. They're ubiquitous and totally essential, yet current products are completely archaic, unloved and in … engineers to solve some of the toughest engineering problems; we’ll need visionary designers to create the best experience, and we’ll need creative marketers, ambitious salespeople and dedicated support to tell our story and bring our product to market. Why is this role important? As a Technical Support Specialist at Attio, you will support Attio … give them a truly delightful experience and maximize the value they attain from using Attio. We are particularly interested in hearing from: Individuals with 2+ years experience in a support role for a SaaS product. Technical specialists with experience working with CRMs and working within startups. Experience working with APIs or Zapier is a bonus! Whose team will you More ❯