10 of 10 Remote Support Specialist Jobs in London

A Digital Design BIM Support Specialist job is now available to join a leading practice in London. This senior position sits within the digital delivery team and will provide both technical expertise and strategic guidance to ensure excellence across a wide and complex portfolio of projects. The role is focused entirely on supporting project teams in their use … the Year 2022 and ranked as a World Architecture Top 100 practice, this consultancy offers a rewarding and supportive environment for career growth. Role & Responsibilities Provide day to day specialist support to project teams using Revit, AutoCAD, Autodesk Construction Cloud, CDE solutions, Atvero and related digital platforms Lead digital coordination by running clash avoidance workshops, carrying out model … and internal quality standards. Required Skills & Experience Architectural background with a strong interest in digital design and delivery A minimum of ten years' experience working in BIM or digital support roles within the architectural sector and all candidates must have relevant UK experience Advanced knowledge of Revit, AutoCAD, Autodesk Construction Cloud and associated software Proven experience of applying BS More ❯

solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being a … great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach … is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and SLAs. Provide More ❯

solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being a … great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach … is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and SLAs. Provide More ❯

Product Support Specialist (Enterprise Software | Logistics & Supply Chain) Greater London base, (or wider commuter Belt)( Occasional Client Site Visits) About the Company CRUZ Recruitment is proud to partner with Azyra Systems, a global leader in enterprise management software for the Logistics, Supply Chain, and Transportation sector. Azyra empowers businesses to achieve greater efficiency, service excellence, and profitability through … world-class technology solutions. About the Role We are seeking experienced Product Support Specialists (3+ years exp.) with a background in supporting, business, financial, enterprise software within a B2B environment. This role is ideal for someone passionate about helping clients leverage technology to transform their operations. This is a remote-first role, but occasional client site visits are required. … management teams to plan software rollouts Partner with developers to test and refine new features Analyse client issues, propose solutions, and identify value-adding improvements Provide exceptional ongoing application support Qualifications & Skills Bachelor’s degree 3+ years’ experience supporting enterprise/ERP/logistics software Strong B2B client management and customer service skills Excellent communication & organisational skillsA problem-solver More ❯

Job Title: Shopify Developer & IT Support Specialist Location: London HQ – Hybrid working available Salary - £55,000 About Cult Furniture At Cult Furniture, we believe great design should be accessible to everyone. We create stylish, contemporary furniture for homes, offices, and hospitality spaces worldwide. With a fast-growing e-commerce presence and a vibrant team, we’re on a … a technically skilled, problem-solving all-rounder to join our team — someone who can develop and optimise our Shopify store while also being the go-to person for IT support and infrastructure across the business. This role will be a mix of hands-on development , project coordination with our external Shopify agency , and internal IT support . Key … agency. • Work with APIs to connect Shopify with third-party systems (ERP, PIM, shipping, marketing tools). • Ensure the site is optimised for SEO, page speed, and mobile responsiveness. • Support A/B testing and CRO initiatives. IT Support & Systems Management (Approx. 20%) • Act as the in-house IT point of contact for day-to-day hardware/ More ❯

Job Title: Shopify Developer & IT Support Specialist Location: London HQ – Hybrid working available Salary - £55,000 About Cult Furniture At Cult Furniture, we believe great design should be accessible to everyone. We create stylish, contemporary furniture for homes, offices, and hospitality spaces worldwide. With a fast-growing e-commerce presence and a vibrant team, we’re on a … a technically skilled, problem-solving all-rounder to join our team — someone who can develop and optimise our Shopify store while also being the go-to person for IT support and infrastructure across the business. This role will be a mix of hands-on development , project coordination with our external Shopify agency , and internal IT support . Key … agency. • Work with APIs to connect Shopify with third-party systems (ERP, PIM, shipping, marketing tools). • Ensure the site is optimised for SEO, page speed, and mobile responsiveness. • Support A/B testing and CRO initiatives. IT Support & Systems Management (Approx. 20%) • Act as the in-house IT point of contact for day-to-day hardware/ More ❯

and LinkedIn’s Top 25 Startups , AutoGrab is one of the fastest-growing tech companies in the region — and we’re just getting started. Role Overview As a Customer Support Specialist , you’ll be the primary contact for our customers — guiding onboarding, resolving enquiries, and building durable relationships that drive adoption and retention. This is a hands-on … phone-forward role ideal for people with call centre, customer support, or dealership service advisor backgrounds who love helping customers and can switch seamlessly between product support, follow-ups, and clear documentation. Key Responsibilities Customer Onboarding & Engagement Lead new customers through setup, configuration, and initial product training Making and adjusting bookings through leads and supporting with appointments planning … Customer Advocacy & Retention Champion the customer voice; collect and relay feedback to influence roadmap and quality improvements. Monitor health/usage to identify at-risk accounts, reduce churn, and support renewals and upsell conversations. Operational Excellence & Administration Proactive follow-up: Close the loop on outstanding questions and queues; confirm outcomes and next steps with customers. CRM management: Keep impeccable More ❯

and LinkedIn’s Top 25 Startups , AutoGrab is one of the fastest-growing tech companies in the region — and we’re just getting started. Role Overview As a Customer Support Specialist , you’ll be the primary contact for our customers — guiding onboarding, resolving enquiries, and building durable relationships that drive adoption and retention. This is a hands-on … phone-forward role ideal for people with call centre, customer support, or dealership service advisor backgrounds who love helping customers and can switch seamlessly between product support, follow-ups, and clear documentation. Key Responsibilities Customer Onboarding & Engagement Lead new customers through setup, configuration, and initial product training Making and adjusting bookings through leads and supporting with appointments planning … Customer Advocacy & Retention Champion the customer voice; collect and relay feedback to influence roadmap and quality improvements. Monitor health/usage to identify at-risk accounts, reduce churn, and support renewals and upsell conversations. Operational Excellence & Administration Proactive follow-up: Close the loop on outstanding questions and queues; confirm outcomes and next steps with customers. CRM management: Keep impeccable More ❯

Application Support Engineer Location: London | Hybrid Get To Know Us: SS&C Calastone Calastone is the largest global funds network, connecting the world’s leading financial organisations. Our mission is to reduce complexity, risk and costs, enabling the industry to deliver greater value to investors. 4,500 clients in 57 countries and territories benefit from Calastone’s services, processing … Here! Flexibility: Hybrid Work Model. Your Future: Professional Development Reimbursement including access to SS&C University. Work/Life Balance: Competitive holiday scheme. Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff. Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity. Training: Hands-On, Team-Customised throughout your caree. About the Role: The person in … as our client base and product range expands. This role will have specific accountability for Calastone’s production technology systems, for the on-boarding of clients and for the support of the QA team in testing of new code to enable new products, functionality and clients. The role is supervisory, with management of application support staff on a More ❯

Application Support Engineer Location: London | Hybrid Get To Know Us: SS&C Calastone Calastone is the largest global funds network, connecting the world’s leading financial organisations. Our mission is to reduce complexity, risk and costs, enabling the industry to deliver greater value to investors. 4,500 clients in 57 countries and territories benefit from Calastone’s services, processing … Here! Flexibility: Hybrid Work Model. Your Future: Professional Development Reimbursement including access to SS&C University. Work/Life Balance: Competitive holiday scheme. Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff. Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity. Training: Hands-On, Team-Customised throughout your caree. About the Role: The person in … as our client base and product range expands. This role will have specific accountability for Calastone’s production technology systems, for the on-boarding of clients and for the support of the QA team in testing of new code to enable new products, functionality and clients. The role is supervisory, with management of application support staff on a More ❯