1 to 25 of 84 User Research Jobs in London

lead the localization of our global content strategy, support local activations and report on results to inform global planning. Audience intelligence : Partner with the User Research, Data Intelligence and Regional Marketing teams to build relevant player insights, informing the global strategy and reflected in your marketing plans. Monitor more »

The Opportunity: Consulting as a User Researcher, you will be working within agile cross-functional teams providing User Centered Design (UCD) and User Experience (UX) expertise on a range of exciting digital services and transformation projects for a variety of critical, high-profile projects for the public … sector (Government Digital Services). You will become a focal point for the main user interaction pieces, encompassing all aspects of their interaction with the product, service or system; using a confident, consultative, professional and transparent approach developing relationships with the client and stakeholders and helping to provide a … positive experience for end-users. Skills and Experience: Experience within a consultancy, agency or in-house setting as a user research delivery role is very desirable Extensive commercial use of UCD principles and their associated best practices Familiar with moderating one-to-one usability sessions and preferably training more »

An overview of the role As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working … and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. Why this role? As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that … a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including more »

is to create a cutting edge technology solution to drive impact. The ideal candidate will be an experienced Product Designer, who has worked with user-center design principles, interaction design and information architecture, using test tools such as Figma, UserTesting and Maze. Also, would have worked within a fast … be one of the first hires in Europe, building a new product and making a real impact on the business. The role: Champion a user-centric approach to design, conducting user research, usability testing, and gathering feedback to inform product decisions and enhance the user experience. … Collaborate with designers and other stakeholders to translate product requirements and user needs into innovative design concepts and solutions. Create wireframes, prototypes, and high-fidelity mockups that effectively communicate design concepts and interactions, ensuring consistency and coherence across all touchpoints. Define and design intuitive user interactions and workflows more »

Exciting Opportunity for a Senior User Researcher at Mondly by Pearson! Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? We create vibrant and enriching learning experiences designed for real-life impact. Learning is no longer just a stage of life but … and engaging content. Be part of our journey to redefine how languages are learned. Key areas of focus : Lead and own end-to-end user research process across all product squads, identifying research opportunities to conducting studies and delivering actionable insights, establishing and implementing best practices and … methodologies to ensure comprehensive user understanding. Develop, own and define a holistic user research strategy in collaboration with product operations, product management, and design teams, aligning it with the company’s goals and product roadmap. Utilize a variety of research methods, including but not limited to more »

design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. About the Role It’ll be your role to: Skillfully craft the end-to-end user experience, bringing … a cohesive journey step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen Bring designs to life with a choice of prototyping software, such as Sketch/InVision/Figma/Axure/… Adobe XD Balance business requirements with user needs – you'll be gathering user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer Be adaptable to the more »

We’re looking for a highly skilled Customer Experience (CX) Researcher to help optimise our end-to-end user experience, from seeing an advert, joining our programmes, using our app to offboarding - and everything in between! Summary This is an exciting role for someone who thrives in fast-paced … ratings, as well as our Net Promoter Score (NPS). Develop a comprehensive understanding of patient and customer needs, preferences and behaviours (personas) through user research, feedback analysis and usability testing to inform product and marketing enhancement. Utilise both qualitative and quantitative data to generate insights. Conduct market … research and analysis to identify market trends, customer needs and competitive insights. Gather customer feedback by arranging surveys and sourcing online reviews. Analyse customer reviews, complaints and feedback to identify opportunities and areas for improvement. Use existing member and prospect data to identify drop-off-points in the journey. more »

effectively and credibly with our clients. Driving presales and business development to expanding an existing business, including written bid-response and formal presentations. Applying user research and design disciplines within solution delivery. Motivating and empowering teams to create an inclusive and positive culture aligned to Version 1 Core … of project challenges, particularly in a multi-supplier environment. Significant presales and business development experience, including written bid-response and formal presentations. Experience applying user research and design disciplines within solution delivery. Additional Information Location: This role can be delivered in a hybrid nature from one of these more »

Meijer, Procter & Gamble, and Metro. The ideal candidate will be someone who has worked in a complex problem space and is comfortable conducting discovery research (starting with a broad problem statement) and then running through multiple iterations to deliver a high fidelity solution. This is a hybrid role with … days a week in their office in Hammersmith. The main focus of this role includes: Crafting products into seamless, purposeful experiences, always placing user needs and business objectives at the forefront. Operating within an agile, global framework and collaborating with designers, engineers, data scientists, and product managers to tackle … challenges in inventive ways. You'll assist the Product Design Principal and Product Design Manager in establishing standards and guidelines across design and research You'll steer their engineering teams in executing the envisioned experience, To be successful in this role you will need: Proficiency in user experience more »

solving interesting challenges with an attractive salary. Key Responsibilities: Leverage data analysis and statistical techniques to inform and validate product development decisions Improving the user experience through user research, content creation, and UX improvements Take the lead on project management, ensuring projects are delivered on time and … stakeholders are kept in the loop Engage product testing efforts, acting as the end-user to identify areas for improvement and ensure the product meets high-quality standards Requirements: 2+ years of experience in product analysis, business analysis, or a related field Excellent communication skills, with the ability to … ability to translate complex data into actionable insights Solid organisational and project management skills, with proven experience in managing multiple projects simultaneously Familiarity with user experience (UX) principles and best practices. Next Steps Interested in the vacancy? We encourage a diverse workforce and welcome applications from all communities. Apply more »

and testing processes (often with partners) to ensure product performance meets or exceeds customer expectations. Champion a customer-centric approach by gathering insights, conducting user research, and analyzing market trends to inform product decisions. Work closely with stakeholders to communicate product updates, gather feedback, and iterate on product more »

as a core part of your current role, is a requirement. Requirements: Highly proficient in performance marketing Understands customer buying psychology Highly competent in user research Talented at creative brief and script writing Experience with high-growth DTC brands 3-5+ years of industry experience Deep interest more »

tactical design work to deliver solutions to known problems. They also mentor junior designers and contribute to timeboxed improvement initiatives, bringing their expertise in user research and data analysis to play a strategic role in the design process. Duties and Responsibilities Tactical Design Execution: Use design tools such … Collaborate with product teams to drive discreet design projects independently, focusing on tactical design work and delivering solutions to known problems Apply expertise in user research and data analysis to play a strategic role in the design process and ensure designs align with client visions and UX strategy … and receive positive performance reviews Practice Improvement: Number of departmental practice improvement initiatives contributed to or led by the Senior UX/UI Designer User Research and Data Analysis: Number of user research and data analysis projects completed by the Senior UX/UI Designer Average more »

User Researcher! Permanent role! Paying up to £55,000 per annum Remote Role with occasional client visits! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of … their public sector clients. It is essential you have GDS experience. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users’ problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use more »

Why this role? As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users … problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such … as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis more »

Why this role? As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users … problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such … as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis more »

with business goals and market positioning. • Collaborate with cross-functional teams including Design, Engineering, Sales, Marketing, and Customer Service to deliver innovative solutions. • Understand user needs and market trends to enhance product user flows and contribute to strategic product differentiation. • Support technical team members by providing insights into … ensuring operational excellence. • Support the tracking of key performance indicators (KPIs), contributing to the assessment of project success and overall company growth. • Engage in user research activities to help identify customer pain points, validate hypotheses, and test product features. • Conduct user research to understand customer pain … points and utilize market trends to inform product development. • Facilitate team efficiency by grooming the product backlog and defining user stories for technical implementation. • Monitor product performance post-launch and iterate to enhance functionality. We're looking for someone who must have: • Foundational Product Management Experience: With a strong more »

opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable User Researcher who can work effectively in multidisciplinary,agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public … sector. As a User researcher,you will plan, design and carry out research activities with users that help teams get a deep understanding of the end users. This research informs policy, proposition, service, content, and interaction design so that services work well for users and achieve policy … Your portfolio will show your ability to understand users and design to meet their needs, work to relevant design standards, and effectively communicate your research findings. SC clearance/eligibility is required. Qualifications User Research and Analysis You understand the diversity of users ofservices andknow how to more »

of data products within various workstreams in data and analytics portfolio. Your expertise in data analysis, business analysis, requirements elicitation, product management methodologies, and user engagement will be essential in delivering innovative data-driven solutions that meet the needs of our customers and drive business growth. Responsibilities: of projects … and best practices in data products and leverage this knowledge to drive innovation and maintain a competitive edge. for customers by gathering feedback, conducting user research, and incorporating user-centric design principles into product development processes. Requirements: or Master's degree in Computer Science, Data Science, Business … all levels of the organization. track record of successfully launching and managing data products or data-driven solutions in a fast-paced environment. with user research methodologies, usability testing, and user-centered design principles. to prioritize tasks, manage multiple projects simultaneously, and work in a dynamic and more »

globe. They have won multiple awards and are seeking to grow their Salesforce team. The Role: We are currently seeking a talented Lead Salesforce User Experience Designer with a background in financial services to join a fast growing team. In this role, you will collaborate closely with clients and … internal teams to design and implement user-centric solutions tailored to the unique needs of financial institutions. You will leverage your expertise in UX design principles and Salesforce best practices to deliver exceptional experiences that drive business outcomes. Responsibilities: Collaborate with stakeholders to understand business requirements and regulatory considerations … specific to the financial services industry. Design and prototype innovative solutions within Salesforce that enhance user productivity, compliance, and customer satisfaction. Create wireframes, mock-ups, and interactive prototypes to visualize design concepts and gather feedback from stakeholders. Partner with developers to ensure seamless implementation of designs and adherence to more »

per week in the office, 2 days working from home Salary: £70,000 - £80,000 base + bonus Join the team as a Lead User Researcher! Are you looking for an opportunity to join an extraordinary organisation that stands apart from the rest? My client is the pioneer in … them across the UK, they are now seeking passionate individuals to join them in their mission. We are looking for a seasoned leader in user research, to lead my clients small but passionate team of UX Researchers. As a key player within the organisation, you'll collaborate with … various departments to advance and refine the research ethics, principles, and methodologies. Your expertise in diverse research techniques will not only guide the team but also empower others through mentorship. About You: You've held senior or lead roles in user research, demonstrating hands-on experience more »

and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience 🔰 Develop product vision, strategy, market/user research, by keeping the customer at the centre of everything we do while using design thinking tools 🔰 Represent client in ideation workshops with … cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options 🔰 Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis 🔰 Establish customer journey mapping to guide product development; then validate that learning with user testing 🔰 Translate product vision more »

you'll do: Identify and build strong relationships with clients across projects, influencing and collaborating with them on the content Create and iterate accurate user-centred content to a high standard that meets user needs Use analytics data, user feedback and user research to identify … the needs of users and map user journeys Make complex language and processes easy to understand Bring new ideas and challenge the status quo Be an advocate for user-centred design, iterative and agile approaches. As part of your role you will also have the opportunity to contribute … to support your career development and the skills demand within the company, certifications etc. We'd love to meet someone with: Strong understanding of user-centred design principles and best practice Experience working in multidisciplinary Agile teams to design and deliver user-centred services Experience of designing content more »

effectively and credibly with our clients. Driving presales and business development to expanding an existing business, including written bid-response and formal presentations. Applying user research and design disciplines within solution delivery. Motivating and empowering teams to create an inclusive and positive culture aligned to Version 1 Core … of project challenges, particularly in a multi-supplier environment. Significant presales and business development experience, including written bid-response and formal presentations. Experience applying user research and design disciplines within solution delivery. Additional Information Location: This role can be delivered in a hybrid nature from one of these more »

inside IR35 Our client are looking for a Mid/Senior UI Designer to join their dynamic teams to create intuitive and visually appealing user interfaces for the website. Key Responsibilities: Implementing innovative design solutions and user experiences Collaborating across teams Developing prototypes, high fidelity designs and wireframes … based on user research Conducting user testing to solicit feedback and refine design concepts Stay up to date on industry trends maintain and evolve the visual design language and style guide to ensure consistency Provide mentorship to other members of the design team Experience Required: Exceptional UI more »