Lead IT Service Engineer
- Location
- City of Westminster, England, United Kingdom
user incidents and service requests, including regional or global escalations. Provide advanced support across end‐user systems and equipment, including computers, mobile devices, telephony, video conferencing, printers, scanners, copiers, network connectivity and associated services. Support the installation, configuration and upgrade of new and existing hardware, software and systems. … Intune. Experience supporting Citrix, XenApp and common network services or protocols such as DNS, DHCP and LDAP. Working knowledge of email security, collaboration platforms, video conferencing, backup and replication, endpoint protection, virtualisation and networking. Strong technical capability across desktop hardware, peripherals, mobile devices and end‐user configuration. Demonstrable ...