team: Provide customer service assistance for all technical enquiries, including but not limited to the maintenance and support of Windows and Mac estates, server estates, zoom/teams and videoconferencing kit Resolve technical incidents, problems and service requests Provide regular customer communications and updates to incidents and service requests Escalate complex incidents and problems appropriately Work with … problems and service requests. Windows 10/11 - Experience supporting Widows 10/11. Office 365 - Knowledge of Office 365 and experienced using it as an end user. Office VideoConferencing equipment - Knowledge of videoconferencing services, and some hands on experience as a user. About Alfa With over 500 employees worldwide, we're a leading More ❯
laptops, mobile devices, and printers. Support Windows OS, Mac OS, Microsoft 365, and other enterprise applications. Assist with onboarding/offboarding processes including account setup and hardware provisioning. Support videoconferencing/AV-related events and meetings. Maintain and update documentation for procedures, configurations, and troubleshooting guides. Manage and maintain hardware Asset Database, subject to periodic audits. Collaborate … IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications are a plus. What we prefer you to have: Knowledge of ITIL practices and service management. Exposure to videoconferencing technologies and their day-to-day support requirements i.e. Cisco WebEx, Microsoft Teams, Zoom. Experience support VIP/C-Suite Executive Level Staff - CEO, Executive Assistants etc. More ❯
occasional UK and European travel. Handling AV/VC issues from diagnosis to resolution across a range of audio-visual systems . Providing remote technical support via email, phone, videoconferencing, and remote access tools . Ensuring compliance with service level agreements (SLA) for response times and issue resolution. Staying up to date with AV technologies , including Crestron … an: Senior AV Field Service Engineer, AV Support Engineer, AV/VC Specialist, Audio Visual Service Engineer, Field Service Engineer, AV Systems Technician, Technical Support Engineer, Unified Communications Technician, VideoConferencing Support Engineer, AV Installation Technician, On-Site AV Engineer. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Jacobs Massey
Extron, Q-SYS (QSC), Kramer, AMX, and Atlona, with the ability to position and sell solutions based on client needs and project requirements. Good working knowledge of Software Defined Video over Ethernet (SDVoE) technologies (e.g., ZeeVee, Audinate), enabling effective communication of value propositions and integration benefits to clients. Sales experience with DSP and audio platforms including Biamp, Bose, and … Yamaha, with the ability to present solutions for meeting spaces, multi-zone audio, and integrated sound systems. Fluency in videoconferencing and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, Cisco Webex, and Poly/HP, with the ability to align these with workplace transformation and hybrid working strategies. Familiarity with media distribution, IPTV, and digital signage platforms … such as Tripleplay, Exterity (VITEC), BrightSign, and Datapath, with the ability to identify commercial applications in sectors like hospitality, corporate environments, and education. Demonstrated experience selling videoconferencing solutions (Zoom, Microsoft Teams, Ring central etc.).Experienced in engaging with clients across a variety of sectors, including property development, interior fitouts, commercial real estate, and the hospitality industry, ensuring More ❯
and incidents. You'll deliver outstanding customer service while resolving issues across a wide range of technologies including Microsoft 365, Windows, macOS, Active Directory, Azure, mobile device platforms, and videoconferencing tools. You'll manage, triage and escalate service tickets, assist with onboarding and offboarding staff, provide remote and in-person support, and maintain up-to-date documentation More ❯
Office 365, Sharepoint, MS Teams Knowledge of configuration management and orchestration tools such as Puppet, SaltStack Knowledge of telephony systems and technologies (e.g. SIP trunks, 3CX PBX) Understanding of VideoConferencing technologies such as Cisco, Polycom, Teams TCP/IP networking Knowledge of virtual desktop infrastructure RDS, Citrix, VMware Horizon, Parallels, etc Aruba/HP/Brocade Switch More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
City + Capital
for minor IT issues, via ticketing system. · Keeping records of all ongoing issues tickets. · Regular maintenance and patching of infrastructure, endpoints as well as on servers. · Managing Boardrooms for videoconferencing, TV, Mini PC, Polycom etc. · Managing CCTV. · Managing Internal Key fob system. · Supporting any other technology related equipment as and when needed and always follow best practice Experience Strongly Desired More ❯
documentation of assets and warranties. Track asset lifecycle for auditing and reporting purposes. Manage the IT Helpdesk: Ensure efficient helpdesk operations and proper ticket prioritization. Set up and support videoconferencing (VC) equipment for events. Handle hardware configurations for both Windows and Apple devices. Proven experience as an IT Manager with hands on expertise in systems administration and More ❯
documentation of assets and warranties. Track asset lifecycle for auditing and reporting purposes. Manage the IT Helpdesk: Ensure efficient helpdesk operations and proper ticket prioritization. Set up and support videoconferencing (VC) equipment for events. Handle hardware configurations for both Windows and Apple devices. Proven experience as an IT Manager with hands on expertise in systems administration and More ❯
initiative and the ability to be proactive Good level of proficiency in MS Office products, i.e. Outlook, SharePoint, Word, Excel and PowerPoint, and competent in the use of online video conference platforms, such as MS Teams & Google Meet. Undertake research and ad hoc special projects, as needed, or other duties that may from time to time be necessary More ❯
Monitoring our device inventory, coordinating repairs or replacements, and making sure the office has the kit people need. Office AV and setup: Supporting our Hoxton office environment, including maintaining videoconferencing setups and keeping meeting rooms running smoothly. General office management: Supporting day-to-day office operations - making sure the space is well-stocked, tidy, and running smoothly More ❯
problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluency More ❯
support voice-controlled environments (Siri, Alexa, Google Assistant). Work with AV integrators and contractors to ensure flawless system design and installation. Manage and maintain Cisco AV solutions , including videoconferencing across multiple sites. Provide white-glove, discreet support to high-profile individuals. Document systems, changes, and fixes for consistency across properties or systems. Proven experience with home … automation AV technologies , across multiple locations around the world. Proven and extensive expertise with Crestron, Control4, Savant , and Apple HomeKit platforms. Working knowledge of Cisco AV and conferencing equipment. Familiarity with voice control systems and their integrations. Excellent interpersonal skills with a professional and polished demeanour. Desired Skills: Certifications in any of the above systems (Crestron Certified, Savant Installer More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Prospero Integrated
support voice-controlled environments (Siri, Alexa, Google Assistant). Work with AV integrators and contractors to ensure flawless system design and installation. Manage and maintain Cisco AV solutions , including videoconferencing across multiple sites. Provide white-glove, discreet support to high-profile individuals. Document systems, changes, and fixes for consistency across properties or systems. Proven experience with home … automation AV technologies , across multiple locations around the world. Proven and extensive expertise with Crestron, Control4, Savant , and Apple HomeKit platforms. Working knowledge of Cisco AV and conferencing equipment. Familiarity with voice control systems and their integrations. Excellent interpersonal skills with a professional and polished demeanour. Desired Skills: Certifications in any of the above systems (Crestron Certified, Savant Installer More ❯
of contact support to end users, including guidance, training, and advice where applicable Onboarding new staff and exiting leavers in a professional and timely manner AV support for our VideoConferencing suites Support for remote working Manage customer expectations and provide regular updates Ensure a positive approach to challenges and provide open and honest feedback with the goal More ❯
problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluency More ❯
will you accomplish? Manage the full sales cycle, from lead generation to close Generate your pipeline of qualified net new sales opportunities via cold outreach Perform product demos via video conference to prospects Communicate and sell UpGuard's value proposition to prospects Maintain accurate and detailed notes on every deal in your pipeline Work as a team with Sales More ❯
advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser Build excellent working relationships with key clients - by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews Ensure success criteria are met and projects are delivered to time and to budget Work with the team More ❯
criteria, the buying process, the next steps and owners, and ensure pipeline accuracy based on evidence. Size and quote customer software license needs. Interact with prospects over phone, email, video conference, and on-site meetings when necessary. Support marketing efforts with account-based customer-focused marketing campaigns. Proactively engage in building, growing, and sharing sales team best practices. Accurately More ❯
criteria, the buying process, the next steps and owners, and ensure pipeline accuracy based on evidence. Size and quote customer software license needs. Interact with prospects over phone, email, video conference, and on-site meetings when necessary. Support marketing efforts with account-based customer-focused marketing campaigns. Proactively engage in building, growing, and sharing sales team best practices. Accurately More ❯
during our Friday All Hands, play board games and enjoy free lunch on our demo day. Hybrid working - really great support when working from home (we've got good videoconferencing facilities). Competitive salary and generous benefits. Benefits Benefits are an essential part of your total compensation for the work you do every day. Whether you're More ❯
please contact us at: Protect yourself from fraudulent recruitment activity Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or More ❯
here at Justice Digital , to be part of our warm and collaborative Digital Infrastructure and Security Operations Team (DISO) team. You'll be part of the Network Voice and Video Service Team, and will be responsible for the technical design, collaboration, project engagement, and interaction of Voice solutions across the MOJ. Lead the design and architecture of enterprise voice … panel will review your application against the Person Specification above. Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference. Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to More ❯