/2nd Line Support Analyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing support for a Law Firm enviroment • Knowledge of Windows10 and Microsoft Office 365 • Understanding of PC Hardware and operating systems • Awareness of using Active Directory • Experience of logging tickets in more »
requests through the clients' Helpdesk system and keeping them updated on the status of their queries. Troubleshooting desktop environments that run on the MicrosoftWindows operating system. Providing front-line support for all system users and maintaining their desktop equipment. Assigning queries to the appropriate resource and generating … user/technical support and feedback to users and management according to SLA's. Solid understanding of networking in a switched environment and Windows10 and 11 components, including M365. Skills in managing and administering Microsoft Defender Security. Active participation in handling Helpdesk requests in an more »
Server, Desktop etc. Excellent documentation skills for knowledge transfer. Strong communication skills at all corporate levels. TECHNOLOGIES Good Knowledge: Microsoft 365 Suite, Intune, Windows 10+ Some knowledge: VPN, SSO and MFA Technologies, Networking, Firewall (Palo Alto). Nice to have, but not esstential: Linux, Docker, Powershell and Bash more »
on end user experience Proven track record of working with: Hardware and peripherals including PCs, laptops, mobile devices Office 365/Azure AD Windows10&11/Microsoft Server Networking including LAN, WAN, firewalls and routers Applications/software Citrix Zoom and Teams in-depth knowledge more »
set priority of incoming tickets. Ensure service or project issues are resolved or escalated within agreed SLAs Support for Microsoft related technologies including Windows Server, Exchange, SQL, SharePoint online, Office 365 and Azure Support for network infrastructure : WAN and LAN connectivity, routers, firewalls, and security Remote access solution … Microsoft Networks, desktop computing and medium-scale applications systems Strong fault finding and troubleshooting skills Familiarity with all Microsoft technologies – Office 365, Azure, Windows10, Server 2012-2019, AD, Hyper V Experience with troubleshooting and managing VoIP telephony Outstanding stakeholder communication skills and the ability to more »
supplier support. Deputise for the senior IT Support Specialist/Lead during absences. Qualifications & Experience: MS Office 365 Suite (Outlook, Word, Excel, PowerPoint) Windows10 Mobile Devices – iOS & Android Active Directory Users & Computers/Azure AD Basic understanding of networks (LAN, WAN, WAP, Cloud, IP) Desirable more »
technical staff, including in-house developers and senior staff. You will have worked with some of these technologies: ***Working knowledge of MS Office & Windows 7/10/11 and Office 365 suite ***Active Directory, Group Policy and SharePoint ***Skills in OS builds, SSCM, packaging, configuration more »
London, England, United Kingdom Hybrid / WFH Options
Sereno IT Support
work autonomously and use initiative, with a proactive attitude. • Good knowledge of internet security and data privacy principles is a MUST • Knowledge of Windows10/11, MacOS and Active Directory, and experience with Microsoft Azure • Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams more »
HYBRID/LONDON 🏁Start in May 👏You will work closely within a team of 8 IT Product Managers leading the global deployment of Windows10 22H2 30,000+ endpoints . This will include the coordination of building the all machines, support the QA testing before releases … communications & training, analysis of end point analytics for feedback to boost continuous improvement. 💥Pipeline projects include the ideation and planned roll-out of Windows 11. There will be a further 8-9 projects in the pipeline that will be operational, pre-planned and to be released in the … these skills: Knowledge in Intune/Azure Active Directory (Azure AD) for device management, MS Office tools and how to effectively release latest MicrosoftWindows to 30k+ users. Be collaborative in business reviews and what IT roadmap is needed for the year ahead, suggest options to expand, including more »
Windows 11 Deployment Engineer Short term contract until July 2024 £26 per hour – Inside IR35 via umbrella company Rainham, Essex with travel across London and Kent Driving license and car required, travel expenses paid We are seeking a highly skilled Windows Deployment Engineer to assist in … the seamless migration from Windows10 to Windows 11 across approximately 9,500 computers within our healthcare network. The ideal candidate will provide 2nd and 3rd line technical support, ensuring minimal disruption and high user satisfaction. This role demands a proactive individual with strong … technical skills, excellent problem-solving abilities, and a collaborative mindset to work closely with various teams within Healthcare Informatics. Key Responsibilities: Windows 11 Migration Support: Assist in planning and executing the migration from Windows10 to Windows 11 for approximately more »
Take ownership of incidents assigned to you and manage them through to resolution. Skills required: Microsoft-based Operating Systems, with an emphasis on Windows10 and MS Server 2012 and 2016 AD and Exchange Samsung mobile devices Stock and asset management Process-focused Excellent technical ability more »
responsible for supporting business users for IT related issues, New Joiner onboarding, Meeting room supports, reimaging machines, application installation, printer support and Win 10/11 operating systems across our organization. You will have strong knowledge in Windows operating systems, Mac OS, system configuration, and troubleshooting … will all play a critical role. Skills Windows10/11, MECM, InTune, O365, ITIL, Problem Management, Service Now, Application deployment, Hardware repair. Own the reimage laptops/desktops via SCCM using PXE. Maintain spare built machine within the business for user allocation in case of … Support. Hands on with Mac support, reimage Mac machines, JAMF 7. Office 365, Support Office 365 related queries. Stay updated with the latest Windows 11 features, and industry trends to identify opportunities for process optimization and enhancement. Qualifications: ITIL Certified. Proven experience as a deskside/end user more »
Helpdesk Team Leader, you will: Team leader/Sub-leader in IT industry is preferred. Wide knowledge and proficiency in PC software like MicrosoftWindows10/11/servers, MS Office and Antivirus softwares. Proven IT project/support team management experience in Helpdesk or … fundamental or more than certification holder or corresponding skills holder are preferred. In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac). In-depth knowledge and practical experience of Mobiles (IOS and Android, MDM/MAM). In-depth knowledge of internet, network more »
Workplace Technologies : Unified Communication & Collaboration technologies – Microsoft O365 & On-premise workloads (Exchange, SharePoint, Teams, Power Platform etc.), Google Workspace etc. Modern Device Management - Windows10, SCCM, InTune, App packaging, Google Chrome, Device-as-a-Service etc. Workplace Mobility & Security – MDM, BYOD, AD/AAD, Microsoft & Industry more »
literate candidate with a strong interest in pursuing a career in IT will also be considered. Proficiency in diagnosing and resolving issues with Windows10/11 and Microsoft Office365 including desktop office applications word/excel, etc. Excellent communication skills are a must. Managing users more »
party where appropriate Essential technical and interpersonal skills: · 3 years’ experience using Microsoft Development Stack including MVC and .Net Core. · SQL Server 2019, Windows Server 2019, MicrosoftWindows 10. · Understanding of source control, Azure DevOps/GIT would be advantageous. · Familiarity with standard project life cycle more »
set priority of incoming tickets. Ensure service or project issues are resolved or escalated within agreed SLAs Support for Microsoft related technologies including Windows Server, Exchange, SQL, SharePoint online, Office 365 and Azure Support for network infrastructure : WAN and LAN connectivity, routers, firewalls, and security Remote access solution … Microsoft Networks, desktop computing and medium-scale applications systems Strong fault finding and troubleshooting skills Familiarity with all Microsoft technologies - Office 365, Azure, Windows10, Server (Apply online only), AD, Hyper V Experience with troubleshooting and managing VoIP telephony Outstanding stakeholder communication skills and the ability more »
Employment Type: Permanent
Salary: £40000 - £45000/annum Bonus and £6,000 Car Allowance
Windows 11 Deployment Engineer £200 P/D, Inside IR35 Regular travel in and around London, Essex and Kent 3 months, scope to extend The role Support the migration from Windows10 to Windows 11 (approx 9,500 computers). Provide 2nd … site pre and post migration support (floorwalking/mop-up sessions). Work closely with teams within Healthcare Informatics where necessary to ensure Windows 11 is deployed throughout. If you are interested, apply here more »
Windows 11 Deployment Engineer £200 P/D, Inside IR35 Hybrid, Regular travel in and around London, Essex and Kent 3 months, scope to extend The role Support the migration from Windows10 to Windows 11 (approx 9,500 computers). Provide … site pre and post migration support (floorwalking/mop-up sessions). Work closely with teams within Healthcare Informatics where necessary to ensure Windows 11 is deployed throughout. If you are interested, apply here more »
strategy for the school What we are looking for: '€¢Onsite Support in an IT support role. '€¢Detailed knowledge of Microsoft Operating Systems including, Windows10 and Windows Server 2012/2016/2019 products. Commercial experience of Microsoft applications including Office 2016/ more »
My Client based in Essex is currently looking for a Windows 11 Deployment Engineer to join and become productive until July 2024. There is a likely chance this will be extended for a further 3 months. You will be supporting the migration from Windows10 … to Windows 11 (approx 9,500 computers). - You will provide 2nd and 3rd line technical support for all Windows 11 issues through phone, email and onsite. - Provide on-site pre and post migration support (floorwalking/mop-up sessions). - Work closely with teams within … Healthcare Informatics where necessary to ensure Windows 11 is deployed throughout the Trust. You will need a full UK Driving License and Vehicle as this role will require site travel across Essex, London and Kent. more »
City of London, London, United Kingdom Hybrid / WFH Options
In Technology Group
new user onboarding, including setup on all systems. Ensure all computers are updated with the latest Microsoft security patches and antivirus definitions. Support Windows platforms, Active Directory, and Office 365 administration. Create and maintain computer images for Windows10 and laptops. Manage the telephony … any issues with this service. Visit branches as needed and facilitate office moves and relocations when required. Provide support for all bank-related Windows-based services and applications. Participate in IT projects, including the annual disaster recovery test. Perform first-level network administration tasks such as patching PCs more »
PowerShell Backup Systems - Veeam, Microsoft Azure Backup In-house Systems - OpenBox/Skyline, MS Access applications, Cascade Security systems - Symantec Endpoint Protection, CrowdStrike, Windows Defender Email Systems - Microsoft Exchange Server 2016/365 Virtualisation Technology - VMware Operating Systems - Windows Server 2012/2016/2019, Windows10/11 Network Hardware - Cisco Systems (Routers, switches, firewalls and telephones), HP Benefits: Health insurance/Employee assistance programme/Pension up to 15%/Dental Cover/Fitness membership/Season ticket loan/Pret Coffee subscription/performance bonus and many more. This more »
Months contract + Extension Skills Mandatory Strong organisational and admin skills. Attention to detail Deskside capabilities Stock control Office 365 Skills Preferred Windows10 experience Apple Mac IOS AV knowledge and experience Stock control Documentation creation Please apply via this ad in the first instance or more »
IT workstations and company software. * Support Microsoft components and handle various IT projects. * Provide basic level network infrastructure support. * Manage Active Directory, Exchange, Windows10/11, and Office365, with 3rd line escalation when required. * Handle IT supplier-related activities like procurement. Candidate Requirements Essential Skills more »