Service Delivery and Support Lead - Vice President
- Location
- Greater London, England, United Kingdom
support teams. Strong practical knowledge of ITIL practices across Incident, Problem, Change, Configuration, and Knowledge Management; ITILv4 certification preferred. Hands‐on ServiceNow experience including workflow configuration, automation, and reporting; familiarity with additional ITSM toolsets advantageous. Proven track record managing high‐priority incidents and stakeholder escalations in a fast‐paced, senior ...