5 of 5 Workflow Management Jobs in London

has never been a better time to join EQ. The Lead Support Consultant plays a pivotal role in ensuring an exceptional experience for clients using Equiniti Customer Resolutions' (EQCR) workflow management technology. This role focuses on coordinating the Support function, managing and resolving platform incidents, supporting ticket management processes, collaborating with internal teams, and delivering oversight through … effective dashboards and reporting.EQCR delivers technology solutions designed primarily for case management and workflow in the customer resolutions space (e.g., complaints and remediation), but the platform is also used for a variety of other applications.This dynamic position suits a proactive, resourceful individual with strong communication skills who enjoys client-facing work and hands-on technical troubleshooting. You must … resolution of client issues while personally handling key incidents as required. Provide detailed analysis of incidents to inform continuous improvement and root cause analysis. Collaborate with Consulting and Implementations management teams to ensure effective product configurations that meet client needs. Deliver timely, accurate reporting on KPIs, work in progress, root cause analysis, team deliverables, and support backlog. Act as More ❯

transparency and escalate items that could impact the Product budget in a timely manner. Develop and maintain detailed onboarding project plans and documentation. Product Gap Analysis & Resolution: Proactive identification, management and mitigation of project risks and issues. Facilitate client workshops to support successful migration of the client. Apply a product-focused perspective, proactively identifying gaps between client requirements and … internal teams (Product, Technology, Operations, Compliance) during the onboarding process. Ensure all stakeholders are informed of project status, risks, and mitigation plans. Qualifications & Experience 8 to 10 years of management/supervisory/project management experience in financial services, ideally within a Product function or with an Transfer Agency or IT background. Experience with implementation of digital technologies … or workflow management tools Ability to navigate ambiguity and drive clarity in complex implementation scenarios. Experience managing diverse project teams and working groups. Solid understanding of Transfer Agency operations and technology platforms. Ability to articulate and document Operating Model vision and technology to senior stakeholders. Excellent project management and organizational skills, with the ability to manage multiple More ❯

data architectures. Develop high-performance data pipelines and transformation workflows using Databricks and Python. Ensure data platforms support analytics, business intelligence, and emerging GenAI/ML needs. Pipeline Development & Workflow Management Develop, optimise, and monitor ETL/ELT pipelines across various data sources. Implement data validation, governance, quality assurance, and security best practices. Maintain and improve data lakes More ❯

process datasets from various internal and external sources, ensuring data quality, governance, and integrity.* Implement efficient data models and schemas within Snowflake, and use DBT for transformation, orchestration, and workflow management.* Optimise ELT/ETL processes for improved performance, cost efficiency, and scalability.* Troubleshoot and resolve data pipeline issues swiftly and effectively across the data platform.* Work with orchestration More ❯

AWS, GCP, Snowflake or Databricks) Strong proficiency in SQL and Python. Proven experience with CI/CD tools, DevOps, and automation practices. Solid understanding of data modelling, orchestration, and workflow management. A desire to lead by example and elevate the people around you. The Opportunity Shape the data backbone of a next-generation AI platform. Work with autonomy in More ❯