1 to 2 of 2 Applications Support Manager Jobs in London

We're seeking a highly skilled and experienced Application Support Manager to enhance our IT support team as well as manage both vendor relationships and internal IT operations to ensure seamless technology support across the organization. Location: London (Mainly Remote) Day Rate … ll have; Demonstrated ability to ensure vendor performance aligns with commercial agreements and contractual obligations. Demonstrated capability to act as a liaison between application support vendors, product delivery teams, and business departments Experience in developing and implementing continuous improvement plans for vendor governance. Proven leadership experience in managing … internal IT support teams. Demonstrated experience in providing end-user support, particularly to executive staff. Advanced knowledge and hands-on experience with O365, including SharePoint and Exchange Online. Strong background in managing technical support teams, including hiring, training, and performance management. Sound like you more »

Application Support Team Manager Lead a team dedicated to ensuring the availability, functionality, and performance of all core business applications, supporting essential business processes. You will collaborate closely with business users, Product Owners, and third-party support partners to manage, diagnose, and resolve … issues while proactively monitoring and supporting the applications. Responsibilities: Provide daily support for core business applications across all regions (including SAP ERP, HR/HCM, ecommerce, CRM, Retail POS) Lead the Application Support Analyst team, ensuring effective work allocation, SLA adherence, identifying and meeting training … needs, and improving processes. Manage escalations both internally and with suppliers, including appropriate business communications. Deliver support for all core IT business applications Maintain a thorough process for logging and assigning issues and service requests to relevant team members and external suppliers. Ensure issue resolution within assigned more »