1 to 4 of 4 Technical Support Analyst Jobs in London

the leading figures in the mobile payment industry, Alipay+ brings more global business opportunities through reliable and pioneering solutions. What you’ll do: The Technical support team communicates articulately and probes intelligently to gain insight into the customers' experience and better understand any problems they may encounter. We … fulfil a range of daily technical tasks, we are looking for an individual with attention to detail. You will provide ongoing training to ensure our teams are well equipped to succeed. Troubleshoot, you will communicate with ticket reporters to update on any issues to highlight and escalate urgent resolutions. more »

IT Support Analyst – Asset Manager in the City of London - £40,000 We have a brand-new IT Support Analyst opportunity at Harrington Starr to join an established Asset Manager in the City of London. Our client has offices across the globe and $100Billion currently under … management. You will act as the first line of support for helpdesk tickets, providing both 1st & 2nd line support. However, there will also be an opportunity to be involved in some wider technology projects. Please note this role will require 5days a week onsite in Central London. What are more »

Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change … Problem & Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »

Summary: The ESI Litigation Support Analyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with TLS Project Managers and Project Coordinators to ensure ESI requests are properly performed according to the specifications and deadlines are met. Responsible … Basic SQL queries, updates, and reporting Basic ingestion, searching, and exporting of data using Digital Reef and LAW PreDiscovery About You As a Litigation Support Analyst you are a: Creative thinker – You are curious and unafraid to ask questions Innovator – You are willing to initiate changes and introduce … eager to grow in a fast paced entrepreneurial environment Highly analytical, enjoys working with computers About TransPerfect TLS provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team more »