Customer Service Jobs in Loughborough

5 of 5 Customer Service Jobs in Loughborough

Customer Support Specialist

Loughborough, Leicestershire, United Kingdom
Hybrid / WFH Options
Quattro RS
Job Title: Customer Support Representative Location: Leicester (LE12) About Us: Our client is a leading recruitment CRM software business dedicated to providing a top class service to their clients/users. They are passionate about delivering an exceptional service, training and solutions to their clients. We are currently seeking a dynamic, friendly, energetic, well spoken, computer literate … problem solving individual to join their customer support team. Job Description: As a Customer Support Representative, you will be the first point of contact for their clients, providing them with outstanding support and guidance through the CRM software. Your role will involve addressing customer enquiries, resolving issues, offering training whilst keeping a calm, helpful and supportive approach … to ensure a positive customer experience. Key Responsibilities: Respond promptly to customer enquiries via phone, video calls and emails. Troubleshoot, educate and resolve customer issues, providing clear and effective solutions. Maintain accurate records of customer interactions and transactions on Zendesk. Collaborate with customers and deliver training sessions to improve user knowledge and overall software experience with More ❯
Employment Type: Permanent
Salary: £25000 - £35000/annum
Posted:

Referral and Bookings Senior Administrator

Loughborough, Leicestershire, United Kingdom
Community Eyecare
for a Referral and Bookings Senior Administrator to join our team. Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of Customer Service to patients, colleagues, and external organisations at all times. We are looking for someone who can. Mentor and guide the team to provide comprehensive administrative support to … tasks for them to ensure skills are utilised and the team run efficiently. Become a SystmOne mentor so staff can look for you for support and guidance. Provide exceptional customer service to patients, visitors and staff members. Pro actively look at clinic capacity and change appointment slots or add/remove clinics depending on demand. Assist with the … policies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). As An Employer Good relationships are built on trust, integrity, and honesty, the values that underpin CHEC's commitment to the delivery of patient focused services. We More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Inbound Sales Advisor

Loughborough, Leicestershire, England, United Kingdom
Pertemps Leicester
which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯
Employment Type: Temporary
Salary: £12.27 per hour
Posted:

Access Control Installation & Service Engineer

loughborough, midlands, united kingdom
dormakaba
products, but you will also enjoy the best support and training available in the industry, all with a competitive salary? dormakaba are looking for experienced Access Control Installation and Service engineers A job that matters: Your Tasks We need an experienced access control/Entry systems engineer to carry out service, repair and installation on dormakaba products for … There is an excellent package on offer with unlimited overtime and generous basic salaries for experienced engineers. An experience that matters: Your Skills To be considered as a dormakaba service engineer you will need to demonstrate: Between 5 years+ of experience in the field of access control/entry systems with good understand of both mechanical and electronic systems … as well as experience with relevant software You are IT literate with the ability to use app based reporting and customer portal You are based in The East Midlands From Nottinghamshire/Derbyshire to Cambridgeshire/Bedfordshire along the A1M OR from Staffordshire to Leicestershire on the M1 Degree in engineering is desirable but not essential for a candidate More ❯
Posted:

Various Temporary Positions

Loughborough, Leicestershire, United Kingdom
JR Personnel
please get in touch. We always welcome CVs from candidates with experience in the following fields: Administration Reception Secretarial/Clerical Credit Control Sales/Purchase Ledger Data Entry Customer Services If you are local to the Loughborough area and would like to hear about upcoming temporary positions, apply today or register your CV on our website to receive More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
Loughborough
25th Percentile
£42,500
Median
£45,000
75th Percentile
£47,500