1 to 25 of 29 Customer Service Jobs in Leicestershire

payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America. At Paynt, we aim to be the preferred acquirer for European payment solution providers. … re seeking talented individuals to join us on our ambitious journey. What We Need We're on the lookout for a dynamic and motivated Customer Service Agent with experience in outbound calling and upselling. As a key member of our Customer Service team, you will be … responsible for delivering exceptional service to our customers while also identifying opportunities to enhance their experience through upselling and cross-selling our products or services. Your Responsibilities Ensure high customer satisfaction by providing excellent customer service. Be responsible for proactively contacting customers to ensure continued use of more »

Natural Stone & Porcelain Flooring Industry Sector: Floor & Wall Tiles, Porcelain Tiles, Ceramic Tiles, LVT, Flooring, Carpets, Flooring Tiles, Lime Stone, End Users, Internal Sales, Customer Service, Showroom Sales, Sales Admin, Sales Advisor Location: Leicester Remuneration: Up to £25,000 + Performance related bonus The role of the Showroom … be displayed and chasing sales leads Building and maintaining relationships with customers Sending out and following up on quotations Arranging deliveries and providing aftersales service Taking care of and updating the internal CRM system with relevant information to keep records up to date Utilising bank of customer info … are sold a month The ideal applicant will be a Showroom Sales Advisor Natural Stone & Porcelain Flooring with: Must have sales and/or customer service experience Must be happy to engage in the admin elements of the role and comfortable with using Microsoft Prior knowledge on interior more »

provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall). The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT/Technology, with a focus on delivering a top rate service … with exposure to supporting a broad range of predominantly Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. So if you have strong customer service experience, great telephone manner and knowledge of IT maintenance and Security then we can offer you a great chance to move your … to day work. This will involve supporting external clients in their day jobs. WE NEED YOU TO HAVE… Good academic background in IT Excellent customer service skills Excellent telephone manner Some knowledge of Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. Clear Communication skills TO BE more »

provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall). The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT/Technology, with a focus on delivering a top rate service … with exposure to supporting a broad range of predominantly Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. So if you have strong customer service experience, great telephone manner and knowledge of IT maintenance and Security then we can offer you a great chance to move your … to day work. This will involve supporting external clients in their day jobs. WE NEED YOU TO HAVE… Good academic background in IT Excellent customer service skills Excellent telephone manner Some knowledge of Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. Clear Communication skills TO BE more »

a vital role in delivering the best outcomes for us and our customers. We are looking for colleagues who are passionate about providing excellent customer service, have outstanding communication skills and a high attention to detail to deliver a seamless and memorable experience for our customers following a … road traffic accident. Job Details Accurately logging the first notification of motor claims, including setting clear expectations of the service journey with the customer's Proactively managing a portfolio of claims that you have registered and carrying out initial investigations on both first-party and third-party claims … correct liability decision on every claim, as well as identifying indemnity issues and managing resolutions Having difficult conversations with customers about liability decisions preventing customer complaints Skills we would love you to have Claims, insurance or robust customer service experience Strong decision-making and influencing skills Outstanding more »

Do you have a passion for providing first class customer service within a service desk environment? Here at Saint-Gobain Digital, we're looking for a Service Desk Analyst to join our team. This is a permanent role, working hours 36.25 hrs per week. Based in … East Leake, Loughborough on a hybrid basis. The Service Desk function provides first line support for all colleagues within Saint-Gobain UK & Ireland businesses. Service Desk analysts handle application issues, communication, and hardware queries from all levels of the business and are the first point of contact for … our colleagues across Saint-Gobain for IT queries. What will I be doing : Providing an efficient, personalised support service to our business users. Ensuring that work is correctly prioritised and actioned to meet fixed business service levels agreements and deadlines. Actioning tickets promptly, in a professional service more »

a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality. About the role The Technical Customer Support Agent is responsible for providing the best support and service to our FDS customers. This includes responding to their queries in the … most efficient way and adding value to our customers. The Technical Customer Support Agent is the first point of contact for customers once purchasing our software so must be polite and professional at all times and present the best image of the company. This includes providing a quality service and being committed to deliver results for customers and the business. As part of the FDS Customer Support Team, the Technical Customer Support Agent must have excellent communications skills and be a team player. Main Responsibilities: Provide telephone and remote support to customers. Provide customer product more »

Monday Friday £28,000 + Commission If you are currently working in sales but fed up with cold calling and prefer to sell through service, then we have perfect role for you! My client, a British manufacturer offering bespoke solutions to companies across the UK is now looking to … obtaining order information for forwarding onto Production team Keeping accurate records on CRM system Supporting external field sales team Supporting production team Delivering excellent customer service The candidate Previous experience working with a technical product or service Strong customer service skills The ability to understand … a technical product or service Ability to read technical drawings is advantageous but not essential Must have great attention to detail and a willingness to learn Strong communication skills both written and verbal Happy to work from the office full time Interested in finding out more? Please click apply more »

About Our Client: They are a distinguished IT Managed Service Provider located in Melton Mowbray, specializing in delivering innovative IT solutions and unparalleled support to a broad clientele. Their commitment to excellence, innovation, and fostering meaningful relationships with their clients underpins their success. They are currently on the lookout … for an experienced, motivated 1st/2nd Line Service Desk and Field Engineer to become an integral part of their team. Role Overview: This office-based role involves a combination of service desk responsibilities at their office and field engineering tasks at client sites as required. You will … operation and security of their clients' IT infrastructures. This position is ideal for dynamic individuals eager to expand their technical knowledge and excel in customer service. Key Responsibilities: Offer exceptional 1st and 2nd line support by swiftly resolving service desk tickets, diagnosing issues accurately, and deploying effective solutions. more »

timely order processing and shipment to customers. Email Marketing: Support email marketing initiatives by managing email campaigns, creating engaging content, and monitoring campaign performance. Customer Service: Provide excellent customer service by responding to inquiries, resolving issues, and addressing customer concerns promptly and professionally. Usually this more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

Field Service Engineer £35,000 plus overtime available Midlands Our client has worked over the last 40 years to develop and bring to the market a full range of battery chargers, switch trippers, UPS, batteries, and system services for all types of AC and DC standby applications. We provide … innovative, cost-effective solutions. Our priority is customer service and satisfaction, plain and simple. Responsibilities and Duties - To organise & complete service visits according to manufacturer's recommendations. - To position, install and commission equipment at customer sites. - To repair equipment. - To advise Head Office of any sales … services. - To report on the outcome and follow-up action resulting from all sales visits. Desirable Skills: - Electrical/electronic fault finding - Electromechanical installation - Customer accreditation eg. UKPN, National Grid, London Underground - Physical ability to do the job (manual handling) - Attention to detail - Analytical problem solving - Good, clear, timely more »

Service Delivery Manager Our Role As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and … environment legislation, engineering and customer standards. You will provide operational leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a … manner which meets or exceeds customer expectations and adopts a right first time approach. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence a dramatic improvement in the C-MeX measure and show leadership skills to more »

with REVIEWS.io, a rapidly growing tech company based in Leicester City Centre. Role When AppHub’s customers have questions they will contact you in Customer Support. As Junior Customer Support Advisor you will help people quickly and as expertly as possible. This requires a logical brain and the … on your feet using your thorough knowledge of the products. What you’ll do: ● Responding to inquiries via live chat and calls ● Owning your customer’s enquiry from initial live chat to diagnosing the customer’s problem and updating the customer throughout. ● Escalate complex issues to senior … Enhancing our support centre by creating Help Articles and adding new documentations to the internal support bots and quick replies. What you’ll need: ● Customer service experience preferred ● Interest in tech beneficial ● GCSE’s in English and Maths ● Good communication skills ● Confident with typing skills Training Velocity apprenticeship more »

not limited to: Stay updated on industry trends, market conditions, and competitor activities Gather market intelligence and provide feedback to management regarding product performance, customer preferences, and competitor strategies. Collaborate closely with the internal sales team, marketing department, and other stakeholders to align sales strategies, share customer insights … knowledge, sales techniques, and professional development. Manage and maintain a CRM base of existing customers Establish and maintain strong relationships with customers to enhance customer loyalty and satisfaction. Understand customer needs via regular visits/calls to customers to promote and sell our innovative products and services Support … Proficiency in using CRM software and other sales-related tools. Technology experience preferred and an interest in Technology is a must. Previous experience in customer service Strong background in lead generation Be creative when faced with challenges and sharing best practice with peers. Confident to proactively work on more »

supporting the delivery of assurance to the Trusts senior management against current standards The post holder will support the management of key specialist engineering service contracts and will act as a lead in designated service areas commensurate with their specialty; ensuring appropriate audits, contact management and remedial actions … of ensuring compliance with all Trust Statutory and Non-Statutory responsibilities relating to the Trust's Estate. Developing the culture of responsiveness, ownership and customer care amongst Estates staff. Provide technical expertise and training on all aspects of Estates Maintenance function, promote communication at all levels and bring innovation … the delivery of internal assurance on specialist engineering compliance and competencies through a concise audit programme. Responsible for ensuring that consistently high standard of customer service is delivered by effective monitoring of internal and external service lines. Regular contact with nursing staff at ward level, having incidental more »

your role will involve hands-on support, addressing hardware issues on the floor with colleagues, while the remaining 50% will be dedicated to managing service requests and enhancing IT support processes. Key Responsibilities Your responsibilities as the 1st line IT Technician are: Acting as a first point of contact … similar IT role Strong knowledge of Windows operating systems and Microsoft Office applications Basic understanding of networking principles and troubleshooting techniques Excellent communication and customer service skills Ability to work independently Strong problem-solving skills and attention to detail Benefits Salary up to £30,000 Opportunities for career more »

years old and has held the same family values throughout this period. We believe in doing business in a respectful manner with exceptional customer service at the heart of everything we do. We have gained growth via key accounts and online retail stores, alongside international distributors. KitKing is … implementing digital marketing concepts such as PPC, SEO, social media. Experienced in developing eCommerce-focused digital marketing strategies. Excellent understanding of UX, web design, customer flow and web analysis. Confidence in traffic analysis, reporting tools and optimisation. Knowledge of Attribution modelling, website speed optimisation, A/B testing, conversion more »

IT Incident Manager Are you ready to take charge of IT incidents, problems, and service requests? I am seeking a dynamic individual to join a team as an IT Incident Manager. In this pivotal role, you'll play a crucial part in ensuring the smooth operation of IT services … by managing incidents, problems, and service requests effectively. Key Responsibilities for the IT Incident Manager: Serve as the primary point of contact during incidents, driving resolution with clear and effective communication. Lead as the Major Incident Manager during outages, providing timely updates and maintaining stakeholder communication. Maintain meticulous documentation … of incidents, problems, and service requests, ensuring quality and completeness. Utilize strong analytical skills to identify trends and patterns in incident and problem data. Coordinate with stakeholders to ensure SLAs and KPIs are consistently met, delivering top-tier support to our business users. Facilitate regular meetings such as outage more »

on the phone, or over Teams, you could be dealing with queries about anything IT related, so they are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification preferred but not essential. … Other Key Tasks include: Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Proactive and accurate resolution of queries by liaising across departments where required. Support new internal joiners and external members with outbound contact and system set up. Manage multiple workloads across inboxes, phone more »

sites (CSCS card would be an advantage) A positive, flexible, self-starter approach with the ability to prioritise. Analytical and problem-solving skills Excellent customer service skills An understanding of CAD (ability to draw would be an advantage) Good general IT skills and knowledge of Microsoft Office How more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »

office in the Midlands. As we continue to grow, we're seeking an enthusiastic Junior Digital Marketing Account Manager to help us deliver exceptional service and achieve remarkable results for our customers. What We Offer: A unique opportunity to work in a startup environment where the growth potential is … receive timely updates and reports. Interacting with clients via email, phone calls, and live chat to set up services and resolve queries. Participating in customer calls and potentially handling live chat interactions. Full training will be provided, ensuring you are equipped to manage these responsibilities effectively. What We’re … For: A driven individual with a keen interest in learning digital marketing and SEO. Excellent communication skills, both written and spoken. Previous experience in customer service is advantageous but not mandatory. Ability to manage time effectively and work independently. Comfortable interacting with customers and capable of managing client more »

Health and safety conscious Can work on own initiative Can work as part of a team Good time keeping and attendance Ensure that outstanding customer service is upheld To apply, please send through your CV, and a member of the AMJ Recruitment Team will be in touch to more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »