1 to 25 of 30 Customer Service Jobs in Leicestershire

Customer Operations & Systems Coordinator Location: Coalville, Leicestershire Salary: £30,000 - £35,000 Contract: 12-month FTC - Maternity Cover Potential: Opportunity to become permanent as the business grows The Opportunity SF Partners are working with a growing manufacturing business going through an exciting period of transformation and investment. … looking for a Customer Operations & Systems Coordinator who combines excellent customer service with strong ERP experience and a proactive, can-do approach. This is more than a traditional customer service role. Alongside supporting customers and managing orders, you'll be involved in new systems, improved ...

Working alongside our client, an established high profile global manufacturer and supplier of injection moulding machinery and bespoke automation, to source a site-based Service Hotline Engineer. Benefits: Profit share bonus scheme Company car 25 days holiday plus bank hols Extra day off for your birthday Private medical insurance … Life assurance Long term service awards Employee assistance programme PerkBox Critical illness insurance Group income protection insurance Dental insurance Travel insurance Good pension scheme Death in service benefit Private healthcare Remit: Exceptional job opportunity working for a premier market leader within injection moulding machinery and factory automation, offering ...

Barker Ross are currently recruiting for a Customer Service Administrator to join a growing team in a COPACK company based in the Coalville (LE67) area. The working hours for the Warehouse Admin position is Monday to Friday 07:00 till 15:00. The pay rate for this role … 14.00 Job Duties: Creating and communicating of all Customer reports and monitoring systems Resolving customer queries, providing PODs, and interrogating system discrepancies Liaising with Stock Team to resolve system issues Gathering data and reporting site financials on daily and weekly basis Compiling data for Customer Account Manager ...

Hours: Monday to Friday, 8:00am - 5:00pm An established and growing manufacturing business in South Leicestershire is seeking an organised and customer-focused Sales Coordinator to join its team. This is a varied role that combines customer service, sales administration, order processing, purchasing, and general office … support. The successful candidate will play a vital role in ensuring customers receive excellent service while coordinating orders from enquiry through to delivery. The Role As the first point of contact for customers, you will be responsible for handling enquiries, processing orders, maintaining accurate records, and supporting smooth ...

very well regarded and world leading client based in new offices in Lutterworth is now in the market for a Customer Support Administrator to join their Client Services Team in Lutterworth. The role is very varied and this position is being offered initially for a 6-month duration, with … this contract. Our client is well regarded as one of the most prestigious companies to work for in this area. Principal Purpose The Service Support team are the primary contact for all customer support related to installed assets. Deliver a consistent and high level of Customer Service ...

security professional with leadership experience to make a real difference in a healthcare environment, helping to protect people, property and assets while delivering exceptional customer service. Key Responsibilities As Lead Security Guard, you will: Lead, motivate and support a team of Security Officers to deliver a high-quality service 365 days a year. Assist in the planning and delivery of security and car parking operations across the site. Ensure security procedures, service level specifications and site policies are consistently followed. Produce and manage security team rotas and staffing schedules. Conduct and oversee internal and external patrols. Monitor ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … Responsible for administering the group's IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer/Strategy/Plan Network • Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services ...

support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device … connectivity, escalating more complex issues where required Assist with VOIP services and data connections, supporting setup, configuration, and fault resolution Support cybersecurity and managed service tools, including system monitoring, patching, backups, vulnerability management, and security alert handling Communicate clearly and professionally with customers at all technical levels, ensuring issues ...

Transport Planner will be to plan and execute collection and delivery schedules via the most cost-efficient means, in line with the business objectives, customer service levels and current legislative requirements. Monday - Friday Additional benefits: Life Assurance Pension Full Uniform and PPE Onsite Parking Employee Assistance Programme Loyatly … Awards (recognises employees with 5, 10, 15, 20, 30 and 40 years' service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) Job Role : Make full use of all IT systems, TMS and customer portals to ensure efficient fleet ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

background in both Infrastructure support within a Microsoft environment (Network, Servers, Active Directory etc) as well as ERP experience. You will hold a strong customer service orientation and End User support background. You will be rewarded with an excellent salary, as well as a brilliant benefits package including … annum), vitality health plan, healthcare cash plan and a market-leading pension contribution IT Support Technician – Key Skills: End-User support background with a customer service orientation Infrastructure support experience – Microsoft environments ERP support experience Network knowledge Server knowledge Active Directory IT Support Technician – ERP & Infrastructure ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … Responsible for administering the group’s IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer/Strategy/Plan Network •Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services ...

Company: Our client is a well-established and successful global organisation with multiple operational sites across the country. Known for delivering high levels of service to its customers, the business continues to invest in technology and infrastructure to support its operations and future growth. They are now looking … recovery technologies such as Veeam, Backup Exec, Datto or similar solutions. Exposure to Google Workspace administration would be highly beneficial. Experience working with IT service management or ticketing systems. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work independently whilst contributing ...

Maintain IT asset records and technical documentation Provide guidance and support to users across the business Skills & Experience Previous experience within an IT Support, Service Desk or Helpdesk role Experience supporting an ERP system, preferably JDE/JD Edwards Strong knowledge of Microsoft Windows and Microsoft 365 Understanding … Active Directory Knowledge of networking fundamentals including TCP/IP, DNS and DHCP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to work independently and manage multiple priorities Full UK driving licence Experience with Microsoft Intune, Endpoint Manager, Entra ID, Hyper-V, ServiceNow ...

will need to operate within a busy call centre environment and will need to ensure that they follow procedures that have been developed. The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. This post may require … flexible working hours, based upon the service requirements of the HIS client base. Main duties of the job Act as first point of contact for HIS Service end-users on the customer service desk. Answer, log and manage all calls, emails and faxes to the Service ...

will need to operate within a busy call centre environment and will need to ensure that you follow procedures that have been developed. The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. This post may require … flexible working hours, based upon the service requirements of the HIS client base. Main duties of the job To work within a team on the customer service desk, this will act as the first point of contact for HIS Service end-users. To ensure that that ...

Your new company Our client is a well-established and expanding business operating within the fashion and retail sector, supplying products to a diverse customer base across the UK and international markets based in Leicester City Centre. With a strong reputation for quality, innovation and customer service … incomplete transactions. Finance & Transactional Support Support transactional processes including: Sales orders and invoices Purchase orders and invoices Inventory transactions Stock movements Payments and journals Customer and supplier records Investigate discrepancies between systems and financial records. Assist with month-end system-related issues and reconciliations. Help maintain accurate master data ...

electric vehicle charging sector. The company provides premium EV charging solutions to prestigious domestic and commercial customers, with a strong reputation for quality, customer service and installation standards. Due to continued growth, they are looking for an experienced Electric Vehicle Charging Electrician to join their permanent, employed installation … team. You will be based from home and travel directly to customer, carrying out high-quality EV charge point installations while providing an exceptional customer experience. The company is particularly recognised for its premium products and service offering, and this role provides the opportunity to represent ...

functional teams through design, build, validation, pilot and rollout phases Ensuring approved requirements are translated into high-quality, deployment-ready solutions Driving alignment across customer, operations, logistics, finance and technology stakeholders Resolving complex cross-workstream challenges and escalating critical decisions where required Providing clear programme leadership, governance and reporting … technology teams Ensure robust traceability from requirements through to design, configuration, testing and acceptance Govern deployment readiness, cutover planning and phased rollout execution Protect customer service, operational continuity and business performance during implementation Lead , Influence and Inspire This role requires a highly credible leader capable of bringing together ...

functional teams through design, build, validation, pilot and rollout phases Ensuring approved requirements are translated into high-quality, deployment-ready solutions Driving alignment across customer, operations, logistics, finance and technology stakeholders Resolving complex cross-workstream challenges and escalating critical decisions where required Providing clear programme leadership, governance and reporting … technology teams Ensure robust traceability from requirements through to design, configuration, testing and acceptance Govern deployment readiness, cutover planning and phased rollout execution Protect customer service, operational continuity and business performance during implementation Lead, Influence and Inspire This role requires a highly credible leader capable of bringing together ...

Maintain accurate and updated confidential records for volunteers and beneficiaries. About you Ideally you will have previous experience of supporting volunteers, or perhaps a customer service background in suppor ting people with genuine warmth, empathy and the ability to sign post to other support services where appropriate . ...

using a Content Management System (CMS). Design basic marketing materials using tools such as Canva or Adobe Express. Support email marketing campaigns and customer communications. Monitor campaign performance using Google Analytics and social media insights. Conduct market and competitor research. Assist with SEO activities to improve website visibility. … Help organise company events, exhibitions and promotional activities. Ensure all marketing activity reflects the company's brand identity. Maintain and update customer records within the CRM system. Ensure data accuracy, completeness, and compliance with GDPR requirements. Support lead management processes and sales pipeline activities. Manage and optimise company LinkedIn ...

from other professional office environments. The role: Provide administrative support to fellow staff members and clients Taking calls and providing a high level of customer service Open and distribute the post Processing documentation and updating IT systems Assist with processing new business Responding to telephone calls and correspondence ...