2 of 2 Remote/Hybrid Incident Response Jobs in Loughborough

post holder will provide technical support for network incidents and problems, acting as an escalation point for complex issues and contributing to major incident response activities when required. They will assist in ensuring network infrastructure remains secure, supported, and appropriately maintained through regular patching, monitoring, documentation, and lifecycle … network configuration changes within a controlled change management framework Knowledge of ITSM frameworks (ITIL v4 Foundation or higher preferred). Hands-on experience with incident, problem, request, and major incident management. Understanding of network infrastructure lifecycle management, patching, firmware management, and vendor support requirements. What ...

environments. You will monitor performance, troubleshoot issues, and implement changes within a controlled change-management framework. The role includes 2nd/3rd line support, incident response, patching, and collaboration with InfoSec and business teams. A solid background in enterprise networks and ITIL will be valuable, with hybrid/ ...