3 of 3 Process Improvement Jobs in Loughborough

optimisation our client's organisation's critical application and infrastructure estate. You'll take ownership of complex systems, drive key upgrade projects, and play a pivotal role in service improvement ensuring that the systems remain resilient, secure, and future-ready. You'll be a trusted technical advisor, collaborating closely with IT leadership and business stakeholders. Key Responsibilities: Act as … Windows Server, business systems, and cloud platforms (Azure/365). Lead and deliver major software upgrades, system integrations and migration, working with project teams and senior stakeholders. Drive process improvement, automation, and security best practice using PowerShell, deployment tools (SCCM/Intune/PDQ), and cloud technologies. Conduct root cause analysis for critical incidents and coordinate long More ❯

based on feedback and learning outcomes. Manage learning communities and the Learning Management System (LMS). Support internal communications to ensure consistent messaging. Lead training-related projects, contributing to process improvements. Provide logistical support for training events, including scheduling and travel arrangements. Experience Required of the Oracle Trainer: Experience with Oracle Fusion and ERP implementations. Proven ability to design More ❯

responses to support cases are documented in Salesforce, resolved efficiently, and meet or exceed prescribed SLAs. Raise internal awareness and advocate on key trends, customer experience gaps, and product improvement opportunities identified through case reviews. Follow up on low Transactional Net Promoter Score (tNPS) feedback to identify and implement enhancements that improve customer satisfaction. Conduct regular one-on-one … Relationship Management (CRM), or Revenue Management System (RMS) is a plus. Effective leadership attributes, including approachability, solution-oriented thinking, and the ability to manage multiple priorities. Initiative to identify process improvements and enhance team capabilities. Conflict resolution and difficult conversation management skills. Data analysis skills to interpret team metrics and inform performance decisions. Applicants must be authorized to work More ❯