3 of 3 Remote/Hybrid Salesforce Service Cloud Jobs in Luton

Description - Technical Business Analyst - Customer Platforms (17162) Job Description Technical Business Analyst - Customer Platforms ( 17162 ) Description Technical Business Analyst - Salesforce Customer Platforms INTRO Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays. In 2019 we launched … Have experience working as a Technical Business Analyst, translating business needs into clear technical requirements and delivering successful technology change. Bring strong Salesforce experience, ideally Salesforce Service Cloud, gained within a customer service or contact centre environment. Enjoy working with a broad range of stakeholders ...

define clear, actionable requirements for development teams. You will have supported contact centre environments before and know how CRM and CCaaS platforms (especially Salesforce Service Cloud and Amazon Connect) fit together. You’re confident mapping processes, optimising workflows, and assessing the impact of change. You understand where ...

workshops, optimizing workflows, and ensuring successful implementation of changes. The ideal candidate will have experience in contact centre environments and familiarity with platforms like Salesforce Service Cloud and Amazon Connect. The position is hybrid based near Luton Airport, offering a competitive salary and an inclusive benefits package. ...