2 of 2 Remote Customer Experience Jobs in Lyndhurst

Transformation! New Forest District Council ?is embarking on an ambitious? Digital Transformation ?journey to support our? Future New Forest ?strategy. Our goal? To reshape how we serve our communityenhancing customer experience, safeguarding ourfinances, and embedding sustainability at the heart of everything we do. Were looking for a passionate and skilled? ICT Senior Analyst ?to join our? Applications Development … more efficient services by: Leading the support, development, and enhancement of key council applications. Providing expert technical advice and guidance across the organisation. Supporting digital transformation projects that improve customer experience and reduce manual processes. Collaborating with ICT teams to proactively improve systems and respond to technical issues. Designing and implementing secure, high-performing IT solutions. Troubleshooting complex … their IT needs. Keeping documentation up to date and staying ahead of industry trends. What Youll Bring Strong expertise in? Microsoft 365 ?(Teams, SharePoint, Power Platform, productivity tools). Experience supporting both? cloud-based and on-premise applications . Hands-on experience with? Power Platform ?development (Power BI, Power Automate, Power Apps). Proficiency in? SQL Server ?and More ❯

ways of working. The role is hybrid-based, with at least two days per week on-site at our head office, or more where project needs require it. Specific experience is advantageous in digital transformation projects, integrations between digital systems, Customer Relationship Management systems, data management, and working with or alongside the public sector. The start date for … smarter, more efficient services by: Leading the support, development, and enhancement of key applications Providing expert technical advice and guidance across the organisation Supporting digital transformation projects that improve customer experience and reduce manual processes Collaborating with ICT teams to proactively improve systems and respond to technical issues Designing and implementing secure, high-performing IT solutions Troubleshooting complex … needs Keeping documentation up to date and staying ahead of industry trends We're looking for someone with: Strong expertise in Microsoft 365 (Teams, SharePoint, Power Platform, productivity tools) Experience supporting both cloud-based and on-premise applications Hands-on experience with Power Platform development (Power BI, Power Automate, Power Apps) Proficiency in SQL Server and writing SQL More ❯