2 of 2 Service Delivery Jobs in Macclesfield

You’ll develop scalable sales processes, drive new business growth, and expand existing customer relationships across mid-market and enterprise organisations. You’ll work closely with Marketing, Product, and Service Delivery to ensure our secure networking and managed IT propositions clearly demonstrate business value, security outcomes, and operational resilience. This is a strategic and hands-on role, defining … of leading high-performing B2B sales teams and delivering multi-million-pound recurring revenue growth. Strong commercial understanding of SD-WAN, SASE, secure networking, and managed IT and cloud service models. Ability to shape and refine sales strategy, balancing new customer acquisition with account growth and retention. Confident working with senior stakeholders (e.g., CIO, COO, IT Director) and able … to build credibility quickly. A collaborative approach, working closely with Marketing, Product, Service Delivery, and vendor partners to align positioning and execution. Professional presence and communication style, with the ability to represent the business confidently both internally and externally. Why Join Communicate? Impact from day one – A brand-new role with real scope to shape strategy, structure, and More ❯

is installation, you will also provide 2nd line technical support where required—assisting with escalated faults, carrying out advanced diagnostics, and supporting the wider technical team to maintain high service standards. Roles and Responsibilities Install, configure, and test network and telecoms services including broadband, fibre, SIP, VoIP, and LAN/WAN solutions Carry out fibre splicing, cable termination, and … structured cabling to required standards Conduct site surveys to assess installation requirements, infrastructure readiness, and potential challenges Liaise with the Service Delivery Coordinator to ensure correct stock, equipment, and documentation before attending site Work with network providers and third-party contractors to complete installations and resolve on-site issues Ensure installations are completed to company quality standards and … health and safety requirements Provide clear and accurate documentation of completed work, including configuration details, test results, and any follow-up actions Assist with 2nd line troubleshooting, supporting the Service Desk and Network Operations teams with diagnostics and remedial work Perform remote or on-site fault analysis for escalated customer issues, ensuring timely resolution or appropriate escalation Maintain company More ❯