18 of 18 Service Delivery Jobs in Cheshire

temperature mapping services to NHS, healthcare, and life science organisations. For over 30 years we have continued to deliver outstanding system reliability and unrivalled service standards. Reporting to the Head of Operations, you'll have responsibility for overseeing the delivery of professional services to customers overseeing the field … service Site Engineer team. This role requires both technical knowledge and strong management skills to ensure high-quality service delivery, customer satisfaction, and team performance. This is a hybrid role, with a minimum of 3 days per week working from our office in Congleton. Job Responsibilities: Customer … Relationship Management: Serve as the main point of contact between the company and back-to-base customers for service-related matters. Build and maintain strong relationships with customers to ensure satisfaction and retention. Act as a trusted advisor, understanding customer needs and ensuring services are delivered to meet those More ❯

and beyond for our customers are what keep us growing, hence continuously looking for new colleagues to join and be part of our journey. Service Delivery Specialist at Blue Wireless Based on our offices located in Chester UK, as our Service Delivery Specialist, you’ll be … the ‘air traffic controller’ ensuring the successful delivery of services for customers across Europe, UK, and Middle East managing the end-to-end process from order intake to order completion. As we quickly expand across the region, the role will demand a self-starter, well-organized, proactive colleague, able More ❯

As we continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting … the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope … and to the highest standard. You will work closely with department heads to identify areas for operational improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO More ❯

with extensive knowledge of ERP systems, primarily Microsoft Navision. Resolving incidents and requests in line with the defined ITIL based processes and agreed Business service level agreements. Producing data extracts via application client or SQL when required. Delivering IT support and troubleshooting for Bodycote Enterprise Applications and end users … Group and customer base including end user training and Knowledge Base contributions. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Contributing to the technical Change Advisory Board specific to relevant ERPs. Engagement in new and upcoming IT projects relating to Enterprise Applications and … service improvement. Representing Group IT within the business and at all times delivering world class customer service. Collaboration with a global Bodycote Group IT presence supporting over 4,500 IT users in 180+ locations. Required Qualifications, Experience, and Skills: 3 years’ experience in delivering Application Support in a complex More ❯

to completion. This is a multi-faceted role that blends project management, business analysis, stakeholder collaboration, and hands-on involvement to ensure the successful delivery of impactful solutions. If you bring a strong combination of technical understanding, analytical thinking, and stakeholder engagement, I want to hear from you. Key … teams and business units, managing expectations and delivering regular progress updates. Planning & Risk Management: Create structured project plans, identify and mitigate risks, and ensure delivery remains on time and within budget. Active Delivery Involvement: Contribute to solution design, testing coordination, user training, and producing supporting documentation. Ongoing Support … to report clearly on project status, risks, and issues to senior leadership. Capability to deconstruct complex challenges into manageable workstreams. Familiarity with project and service delivery frameworks such as Prince2, MSP, ITIL, and tools like JIRA. Personal Attributes: Excellent communication and interpersonal skills. A natural curiosity for technology More ❯

to completion. This is a multi-faceted role that blends project management, business analysis, stakeholder collaboration, and hands-on involvement to ensure the successful delivery of impactful solutions. If you bring a strong combination of technical understanding, analytical thinking, and stakeholder engagement, I want to hear from you. Key … teams and business units, managing expectations and delivering regular progress updates. Planning & Risk Management: Create structured project plans, identify and mitigate risks, and ensure delivery remains on time and within budget. Active Delivery Involvement: Contribute to solution design, testing coordination, user training, and producing supporting documentation. Ongoing Support … to report clearly on project status, risks, and issues to senior leadership. Capability to deconstruct complex challenges into manageable workstreams. Familiarity with project and service delivery frameworks such as Prince2, MSP, ITIL, and tools like JIRA. Personal Attributes: Excellent communication and interpersonal skills. A natural curiosity for technology More ❯

to completion. This is a multi-faceted role that blends project management, business analysis, stakeholder collaboration, and hands-on involvement to ensure the successful delivery of impactful solutions. If you bring a strong combination of technical understanding, analytical thinking, and stakeholder engagement, I want to hear from you. Key … teams and business units, managing expectations and delivering regular progress updates. Planning & Risk Management: Create structured project plans, identify and mitigate risks, and ensure delivery remains on time and within budget. Active Delivery Involvement: Contribute to solution design, testing coordination, user training, and producing supporting documentation. Ongoing Support … to report clearly on project status, risks, and issues to senior leadership. Capability to deconstruct complex challenges into manageable workstreams. Familiarity with project and service delivery frameworks such as Prince2, MSP, ITIL, and tools like JIRA. Personal Attributes: Excellent communication and interpersonal skills. A natural curiosity for technology More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

join our busy team based in Macclesfield. Main responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of … Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer service. More ❯

coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department … Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and … with the SOC to ensure the team is equipped with the necessary skills and informed about new customer onboardings. Work closely with the Customer Delivery Manager to highlight major or recurring issues in customer environments and identify opportunities for improvement. Partner with the wider Operations Department to minimize escalations More ❯

coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department … Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and … with the SOC to ensure the team is equipped with the necessary skills and informed about new customer onboardings. Work closely with the Customer Delivery Manager to highlight major or recurring issues in customer environments and identify opportunities for improvement. Partner with the wider Operations Department to minimize escalations More ❯

coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department … Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and … with the SOC to ensure the team is equipped with the necessary skills and informed about new customer onboardings. Work closely with the Customer Delivery Manager to highlight major or recurring issues in customer environments and identify opportunities for improvement. Partner with the wider Operations Department to minimize escalations More ❯

to be the world's most equitable and specialized talent company. Through our 'partner for talent' global strategy we aim to offer the best service and partner with clients and candidates. Our employee value proposition 'together we grow' details our commitment to every member of the Randstad team. We … Account Management: Develop and maintain long-term relationships with clients, expanding our proposition and creating lasting revenue streams. Collaborative Team Work: Work alongside our delivery team and other Pareto divisions to support clients and win deals, ensuring seamless service delivery. Client Success: Support project delivery and work … relationships. Team player who can work with internal stakeholders and subject matter experts to win deals. Project management skills, with the ability to support delivery and manage client expectations. What we are offering: Competitive base salary, benefits and an exceptional commission scheme Full range of Pareto's sales enablement More ❯

as the key point for troubleshooting and decision-making. You will guide the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment and high customer satisfaction. You will drive continuous improvements and will … workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level agreements. * Oversee the day-to-day activities of the Tech Support team, including Level 2 support, to ensure efficient resolution of customer cases. … and conduct onboarding meetings with customers to understand their requirements and expectations. * Supplier Coordination: Liaise with suppliers to place and monitor equipment orders and service activations and resolve any issues or delays with suppliers to maintain timelines. * Support Assistance: Assist with support cases during busier periods and collaborate with More ❯

as the key point for troubleshooting and decision-making. You will guide the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment and high customer satisfaction. You will drive continuous improvements and will … workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level agreements. * Oversee the day-to-day activities of the Tech Support team, including Level 2 support, to ensure efficient resolution of customer cases. … and conduct onboarding meetings with customers to understand their requirements and expectations. * Supplier Coordination: Liaise with suppliers to place and monitor equipment orders and service activations and resolve any issues or delays with suppliers to maintain timelines. * Support Assistance: Assist with support cases during busier periods and collaborate with More ❯

Manager to oversee audiovisual operations for events and conferences. This role involves managing the AV team, ensuring technical excellence, and maintaining high standards in service delivery. Key Responsibilities Lead and manage the AV team to deliver high-quality event support. Oversee the setup, operation, and troubleshooting of AV equipment … team management skills. Technical expertise in audiovisual equipment and live event production. Excellent problem-solving abilities and attention to detail. Strong communication and customer service skills. Ability to work flexibly, including evenings and weekends as required. Desirable Qualifications Relevant AV or technical qualifications. Experience in event production or hospitality More ❯

tier consultancy supporting large-scale enterprise transformation across the UK. Their focus is on delivering complex cloud-based solutions through innovation, collaboration, and structured service delivery. This is a key opportunity for a Workday HCM Consultant at the Assistant Manager level to join a high-performing team delivering end … and contributing directly to the successful configuration, testing, and deployment of Workday HCM solutions. This is a role for someone who thrives in a delivery-driven environment and wants to play a strategic part in future-proofing HR functions for leading businesses. Your responsibilities as Workday HCM Consultant include … Leading client-facing workshops and driving key discussions on business process and system configuration Taking ownership of the full delivery lifecycle of assigned Workday HCM workstreams Managing and mentoring offshore teams through the design, configuration, and testing phases Translating client needs into scalable and best-practice-led solutions aligned More ❯