21 of 21 Service Delivery Jobs in Cheshire

Service Delivery & Operations Manager - Cheshire Were working with an established technology business that is looking for an experienced Service Delivery & Operations Manager to lead its technical service function. This is a broad role combining team leadership, customer management, service delivery and technical oversight. … senior point of contact for customers. Key Responsibilities Lead and develop a team of technical professionals. Take ownership of day-to-day service delivery and performance. Monitor SLAs, KPIs, workloads and operational standards. Manage technical escalations and support the team when required. Build strong relationships with customers ...

intake through to handover. Leading the Design Coordination team, you’ll bring structure, pace and care to order validation, survey progression, workload planning and service delivery. This is a hands-on leadership role at the centre of our on-net delivery operation, where clear communication, accurate data … intake and validation, making sure customer orders are complete, accurate and technically feasible before they progress. Managing the regional order book, balancing priorities, capacity, delivery risks and SLA commitments. Monitoring team performance, quality and workload, using data to spot risks, resolve issues and improve ways of working. Coordinating survey ...

Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison … become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact on the customer experience. The Opportunity ...

summary Midlands and Lancashire CSU provides a highly regarded IT Service Desk. Within our teams in Cheshire, Midlands and Lancashire, our experienced Service Desk staff answer thousands of requests for help every day. Our Service Desk is used by NHS organisations (ICB's, Acute and Community Trusts … many non-NHS clients in Local Authorities and pharmacies. We are looking for highly motivated and capable individuals to join our team as Service Desk Analysts. The team provides 1st line support as our first point of contact for users via telephone, email and self-service portal, therefore ...

staff. Maintain a good working relationship with internal and external stakeholders. Effectively signpost patients to services appropriate to their needs. Contribute to the delivery of proactive and patient-centred care. Take accurate and precise notes during practice meetings. Organise and schedule appointment diaries. Work collaboratively with the wider practice … improve patient care. Great Lumley Surgery continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service ...

Service Manager - Altrincham - Hybrid £50k + Excellent Benefits An exciting opportunity has arisen for an experienced Service Manager to join a growing software solutions provider. This role offers the opportunity to lead the delivery of services across software implementations, customer support, professional services, and screening solutions. … will play a key role in shaping and scaling the organisation's service function. Key Responsibilities Oversee the delivery of software implementations, support services, and professional services, ensuring projects are delivered efficiently, on time, and within budget. Manage customer escalations, ensuring timely resolution and maintaining high levels ...

required) Start Date: ASAP We are currently recruiting for an experienced Project Manager to support a transformation programme, delivering complex projects focused on improving service delivery, driving efficiencies, and implementing new ways of working. You will be responsible for managing projects from concept through to delivery, working … with stakeholders across multiple service areas to achieve business benefits and successful outcomes. Key Responsibilities: Lead and manage complex projects within a structured programme environment, ensuring delivery against scope, budget, quality, and timescales. Develop and maintain project plans, budgets, risks/issues logs, governance documentation, and progress reports. ...

required) Start Date: ASAP We are currently recruiting for an experienced Project Manager to support a transformation programme, delivering complex projects focused on improving service delivery, driving efficiencies, and implementing new ways of working. You will be responsible for managing projects from concept through to delivery, working … with stakeholders across multiple service areas to achieve business benefits and successful outcomes. Key Responsibilities: Lead and manage complex projects within a structured programme environment, ensuring delivery against scope, budget, quality, and timescales. Develop and maintain project plans, budgets, risks/issues logs, governance documentation, and progress reports. ...

across multiple sales and care channels to driving operational excellence and digital transformation, we work to enhance every interaction. This is where innovation meets service, and where your impact can make a real difference. What you'll do Be part of a career-defining transformation as we bring together … with a proactive and customer-focused mindset. Excellent communication and stakeholder management skills, with the ability to influence and collaborate across teams. Experience supporting service delivery, continuous improvement, or business process enhancement initiatives. Retail, contact centre, telecommunications, or broader customer-facing experience would be beneficial. A team player ...

oversee the day-to-day management of a portfolio of laboratory spaces in Macclesfield. Acting as the primary point of contact for scientists, service providers, and visitors, you will play a critical role in ensuring laboratories operate safely, efficiently, and in full compliance with regulatory and company standards. This … daily operation of assigned laboratory areas, serving as the key point of contact for scientists and external visitors. Coordinate preventive maintenance, repairs, and service activities with Facilities Management (FM) providers to minimise disruption to laboratory operations. Monitor and track FM helpdesk requests, ensuring timely resolution of issues. Investigate service ...

service. Quality & Continuous Improvement Birtley Medical Group continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care. All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews. Learning and development The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate ...

thresholds. Developing and delivering legal training on key risks and regulatory issues to senior business stakeholders Identifying opportunities to improve legal processes, efficiency and service delivery globally Collaborating with global legal colleagues on cross-border matters and initiatives Supporting adoption of new tools, processes and operating models within ...

financial analysis to influence decisions. Rather than being purely focused on month-end reporting, you'll work closely with teams across sales, operations and service delivery, providing insight around profitability, contracts, pricing and commercial opportunities. Key responsibilities will include: Partnering with operational and commercial leaders to support business ...

other teams, supporting proactive solutions to minimise no-access issues. Collect, scrutinise and update asset management, housing and financial management systems, ensuring documentation and service records are accurate and complete. Monitor assigned tasks and maintain a proactive approach to meeting internal and external customer requests right first time. Support … Asset team in developing processes and software to improve efficiency and provide assurance. Contribute to the operational plan and the development of an outstanding service aligned to Torus' vision and values. Champion change, innovation, continuous improvement, value for money and risk management. Take personal responsibility for ongoing personal ...

across multiple sales and care channels to driving operational excellence and digital transformation, we work to enhance every interaction. This is where innovation meets service, and where your impact can make a real difference. What you'll do You'll manage a portfolio of high-profile VIP customers across … data protection standards will be essential, given the sensitive nature of the accounts. Working as part of a dedicated team, you'll balance exceptional service delivery with achieving sales and performance targets. Acting as a trusted account lead, you'll deliver a premium experience while safeguarding brand reputation ...

Description About the Company Employee Experience Technology (EET) Mobile team is hiring a process analyst/implementation analyst to work within our Service Assurance team. Supporting the Service manager to document existing business processes, improvement opportunities and work with regional stakeholders to deploy enhancements to procedural documentation, controls … management and be able to demonstrate effective communication skills as they will be expected to work with various teams with EET Mobile (Product Managers, Service Managers, Engineering and Business control/Risk Managers) and partner with our Procurement, Vendor Management Finance Organisations to support the enhancement of global processes ...

people services across Defra, its Arm’s Length Bodies and the wider Synergy Cluster. You will lead Defra Group HR’s transformation agenda, spanning service redesign, the future operating model, digital and systems modernisation. You will ensure HR meets future organisational needs through modern, efficient and user-centred services … Programme, lead development of the HR Target Operating Model, simplify and standardise services, champion digital and AI-enabled innovation, and ensure governance, capability and delivery arrangements are fit for the future. As a member of the HR Senior Leadership Team, you will help shape the function’s direction. ...

Duration: 6 months Location: Fully remote/WFH Start date: ASAP Role We are seeking an experienced SailPoint Technical Consultant to lead the technical delivery of a SailPoint implementation (IGA) within a complex enterprise security environment. This is a hands-on delivery role requiring deep expertise in SailPoint … access requests, provisioning, roles, entitlements, access certifications, and Segregation of Duties (SoD) controls Troubleshoot and resolve identity, provisioning, connector, configuration, and data issues throughout delivery Support testing, production readiness, go-live, and post-deployment stabilisation Produce technical documentation, operational runbooks, and knowledge transfer to ensure a successful handover Required ...

Duration: 6 months Location: Fully remote/WFH Start date: ASAP Role We are seeking an experienced SailPoint Technical Consultant to lead the technical delivery of a SailPoint implementation (IGA) within a complex enterprise security environment. This is a hands-on delivery role requiring deep expertise in SailPoint … access requests, provisioning, roles, entitlements, access certifications, and Segregation of Duties (SoD) controls Troubleshoot and resolve identity, provisioning, connector, configuration, and data issues throughout delivery Support testing, production readiness, go-live, and post-deployment stabilisation Produce technical documentation, operational runbooks, and knowledge transfer to ensure a successful handover Required ...

Outside IR35/Limited CompanyDuration: 6 monthsLocation: Fully remote/WFHStart date: ASAPRoleWe are seeking an experienced SailPoint Technical Consultant to lead the technical delivery of a SailPoint implementation (IGA) within a complex enterprise security environment. This is a hands-on delivery role requiring deep expertise in SailPoint … Entra ID (Azure AD) and enterprise applications. Strong troubleshooting skills across: Identity data, Access models, Provisioning, Connectors, Downstream systemsAbility to work independently while identifying delivery risks early and recommending pragmatic solutionsStrong stakeholder management skills with senior security leaders, architects, and technical teamsDesirableSailPoint certification (IdentityIQ and/or Identity Security ...

BSOP) and Long-Term Conditions Prevention Pilot (LTCP). As a Self-Employed Health & Wellbeing Coach, you will be responsible for the engagement and delivery of sessions in both group and/or one-to-one settings with participants. Sessions are delivered face-to-face across Cheshire & Merseyside, therefore … travel are essential. Applicants must also have access to their own vehicle and hold a full UK driving licence. Expected availability for programme delivery is between 12 and 20 hours per week. In return, you will receive £50 per 90 Minute session. Just some of your ...